Seen better days
Posted Jul 9, 2016 on Hotels
We've been going here for 20 years and the regular change of ownership is really beginning to take its toll - despite the beauty of the original buildings, the furnishings are dated and much of the character and features are being diluted. There are not enough staff which despite their best efforts, leads to poor and often rushed service throughout the hotel, including the spa; they are intending to renovate whilst remaining open, which does not lend itself to the relaxing environment anticipated of the spa, notably workmen entering treatment rooms and a dysfunctional jacuzzi.
If it wasn't for sentiment and Les, the fabulous concierge, we probably would not go again.