“Room was very large & clean.
However, the double bed was 2 singles pushed together. Additionally , there was a wheel missing from one corner, which made the bed lopsided, with the mattress overhanging the side. Not at all conducive to a great nights sleep! As the reception is unmanned most of the day we couldn’t even report it!
Check in experience left much to be desired. The member of staff who checked us in was also working as a bar tender. He just handed us the keys with no directions to our……
“First impression of the hotel at check-in was exceptional- Stephen was very welcoming and friendly, and we knew it was going to be an incredible stay! In fact, encounters with the staff from bartender, restaurant and housekeeping were all friendly, engaging, and positive.
The location was serene and relaxing with incredible 360-degree views of mountains and pastures! Inside, there were several cozy areas to relax and unwind. I would also recommend booking a dinner reservation for fine dining as……
“This is a lovely old hotel built in 1869 for passengers arriving at the Keswick Railway Station
The bedroom was clean and bright and the dining area was modern but in keeping with the old building as was the bar area.
The main entrance was wide open when we arrived but later they had closed the doors it revealed the beautiful original revolving door.
The only things I would say was the main hallway and stairs carpets had started to show signs of wear and could maybe need replacing and……
“The room was on the second floor so carrying luggage up from the ground floor was a struggle.
Room was small and we struggled to find a place to open our case . The bathroom was very small. Grout and seal around shower needed refreshed .
TV in the room was also very compact . There was dust in places but generally it was very clean.
We liked the pretty visitors’ lounge with honesty bar.
Breakfast was delicious, good variety; served promptly and in a friendly manner .
The location was……
“Much faded since my previous stay about 8 years ago. Id asked for a twin room but was given a double bed. The duvet however, was edge to edge so didn't cover 2 people adequately. The cooked breakfast sausage, mushrooms, hash browns were deep fried. Mushrooms looked like sheep droppings, tiny and black. Evening meal on Friday was better.”