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Indoor pool
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk

Guest reviews

4.1/5 Very Good
67 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationWuxi Museum12 min walk
Popular LocationSuning Plaza11 min drive
Popular LocationWuxi Grand Orient Department Store12 min drive
AirportWuxi (WUX-Shuofang)36 min drive

Choose dates to view prices

  • Club Room (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsClub Room (Crowne Plaza)
  • Deluxe Room (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsDeluxe Room (Crowne Plaza)
  • Superior Room (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsSuperior Room (Crowne Plaza)
  • Superior Suite (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Suite (Crowne Plaza)
  • Club Room (Crowne Plaza Deluxe)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsClub Room (Crowne Plaza Deluxe)
  • Deluxe Room (Crowne Plaza Premier)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room (Crowne Plaza Premier)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Wuxi

Located in Wuxi, Crowne Plaza Wuxi City Center is in the city center. Liyuan Garden and Three Kingdoms City (Southeast Gate) are local attractions and those in the mood for shopping can visit Nanchan Temple Antique Market and Sanyang Parkson.

Visit our Wuxi travel guide
Map
Popular Location

What's nearby

  • Wuxi Museum - 12 min walk
  • Suning Plaza - 11 min drive
  • Wuxi Grand Orient Department Store - 12 min drive
  • Wuxi High-tech Zone - 13 min drive
  • Tai Hu - 24 min drive

Getting around

  • Pudong Intl. Airport (PVG) - 111 min drive

Restaurants

  • Paulaner Brauhaus — 1 min walk
  • Feng Huang Lobby Lounge — 1 min walk

About this property

Crowne Plaza Wuxi City Center

Luxury Wuxi hotel in Liangxi District with 5 restaurants
5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 2 bars/lounges, and a health club are onsite. All 400 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. DVD players and minibars are standard, as are LCD TVs with satellite channels.
Crowne Plaza Wuxi City Center offers 400 accommodations with DVD players and minibars. Beds feature down comforters. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (CNY 0 per stay)

Parking and transportation

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM
  • 5 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping

Family friendly

  • Dry cleaning service
  • DVD player
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms
  • Conference space (1141 square feet)

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead

Entertainment

  • Cable/satellite channels
  • DVD player
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - 12:30 PM
Express check-in

Check-out

Check-out before 11:30 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: CNY 0 per stay (rates may vary)
  • Rollaway bed fee: CNY 250 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Wuxi City Center Hotel
Crowne Plaza Wuxi City Center Wuxi
Kempinski Wuxi
Kempinski Wuxi Hotel
Wuxi Kempinski
Wuxi Kempinski Hotel
Crowne Plaza Wuxi City Center Hotel
Crowne Plaza Wuxi City Center Hotel Wuxi

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Wuxi City Center and receive a full refund?
Yes, Crowne Plaza Wuxi City Center offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Wuxi City Center cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Wuxi City Center?
As of Aug 9, 2020, prices found for a 1-night stay for 2 adults at Crowne Plaza Wuxi City Center on Sep 4, 2020 start from $71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at Crowne Plaza Wuxi City Center?
Check-in is from 2 PM–12:30 PM.
What time is check-out at this hotel?
Check-out is at 11:30 AM.
Where is Crowne Plaza Wuxi City Center located?
Located in Liangxi District, this luxury hotel is within 2 mi (3 km) of Wuxi Museum, Nanchan Temple Antique Market, and Qingming Bridge. Center 66 and Sanyang Parkson are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Crowne Plaza Wuxi City Center

4.1
Very Good
5 - Excellent
26
4 - Good
26
3 - Okay
12
2 - Mediocre
2
1 - Poor
1
4.4
Cleanliness
4.0
Service and Staff
4.7
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top notch room, wifi worked, nice desk, upscale bathroom with both bath and shower, included rain forest nozzle. Staff is very friendly, usually greeting you with a smile and saying "Good morning," even when just walking by. No gift shop. Nice selection of sandwiches, sodas when going out for the day. Lucas, the concierge, was awesome. He knew I like Diet Coke and made sure I had one before leaving on a tour. The bar/cafe is iffy--for me. Live music, very loud, and hardly anyone in the cafe ... I think the music drives people away. It did me! I didn't want to have a nice drink and meal with that music pounding in my ears!! So I went elsewhere. But overall, top notch place, and great staff, with a working knowledge of English.

Stayed 3 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD FOR BUSINESS

Good stay, clean, neat and convenient.

Stayed 3 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was excellent, except no power = nothing worked for more than 2 hours on Monday. Waited more than 30 min. for an elevator.

Stayed 4 nights in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Jun 2019

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2018