Ratings based on 583 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very welcoming and good location for restaurants.

Posted Nov 29, 2017
Good location. Welcoming on arrival and larger breakfast offering than most.
Comment from Hotel Management
Nov 30, 2017 by country, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and glad you had a opportunity to enjoy our full hot breakfast. We look forward to your next stay.
3 out of 5
by A verified traveler

Slow staff

Posted Nov 28, 2017
When I arrive there is only one guest checking in, in front of me bit still takes them 15 minutes to get too me. The sheets on the bed were loose and the walls are paper thin. Stayed in the best western the week before for less and had a better experience.
Comment from Hotel Management
Nov 30, 2017 by country, Hotel Management
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh pa

Nice hotel, nice beds. Smallish room.

Posted Nov 28, 2017
The two queen beds worked well. Overall a nice comfortable hotel and decent breakfast. I would stay there again if I need to get a room in that area
Comment from Hotel Management
Nov 28, 2017 by country, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
Favorites for my kids, the swimming pool and breakfast. For us, the room comfort and the spa!
Comment from Hotel Management
Nov 28, 2017 by country, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Okay

Posted Nov 22, 2017
Our toddler found a screw and a prescription pill on the floor of our room..
Comment from Hotel Management
Nov 25, 2017 by country, Hotel Management
Thank you for reaching out and writing your review. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Super nice hotel

Posted Nov 22, 2017
This hotel was super nice and clean. From check in to check out we had a delightful stay. The room was very clean an comfortable ane we enjoyed the hot breakfast included with the room. This place is earmarked for a future stay.
Comment from Hotel Management
Nov 22, 2017 by country, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed ypur stay with us. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, facility and WiFi needs work.

Posted Nov 22, 2017
Great front desk staff. WiFi exceeding slow ... at less than 1 mbps. Slowest of hotels I’ve seen this year. Room ac unit won’t shut off no matter what you do with the controls. Room large ... may be missing a piece of furniture.
Comment from Hotel Management
Nov 22, 2017 by country, Hotel Management
Thank you for your feedback about the internet and the ac. We are delighted to read that the staff took care of your hotel needs during your stay. We hope that you will visit us again if in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2017
Great stay and great staff for a quick stay while traveling.
Comment from Hotel Management
Nov 22, 2017 by coun try, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from pa

Posted Nov 19, 2017
Convenient to interstate with indoor pool and jacuzzi. Breakfast buffet had great selection.
Comment from Hotel Management
Nov 20, 2017 by country, Hotel Management
We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. We work hard to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance if you are in the area again.
4 out of 5
Recommended
for Everyone
by A verified traveler from ny

Good value

Posted Nov 11, 2017
After a long trip, we enjoy relaxing in the pool and spa. We checked in later than usual and figured we would not be in time to use the facilities. We were delighted that we were able to do so as they allow adult guests to use the pool and spa whenever they want!
Comment from Hotel Management
Nov 12, 2017 by country, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and had time to relax in out in door pool and hot tub.We look forward to your next stay.