Ratings based on 79 Verified Reviews

3.5 out of 5
69% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by Thomas

This traveler left a rating score only Posted Aug 16, 2017 on Hotels
5 out of 5
by nancy

This traveler left a rating score only Posted Feb 19, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Across from Bus Station

Posted Dec 5, 2015
This hotel is an excellent choice if you arrive to Xalapa by bus (which most people do) because it is located just across the street. The hotel is nice and small. It has a little restaurant. Rooms are small and clean. On weekend nights it can get a little noisy because there is a music bar on the back street. The ladies at the front desk are not very friendly or cooperative, but everything else is fine.
5 out of 5
Recommended
for Business Travelers
by AP Super traveler

Great trip

Posted May 31, 2015 on Orbitz
Hotel is conveniently located near downtown area. Rooms are clean and nicely decorated
2 out of 5
by A verified traveler from Mexico

really bad

Posted Aug 1, 2011 on Hotels
the hotel is expensive, doesn't have elevator and air conditioner the TV didn't work well and have problems with the internet the room is too small recomendation don't go, there are plenty of other options for a better price
4 out of 5
Recommended
for Other
by Anonymous

Veracruz Hotel Historico Central

Posted Nov 24, 2010 on Orbitz
In a beautiful colonial section of Veracruz, very nice room and the Hotel Historico Central has a great restaurant.
4 out of 5
by A verified traveler

No habia plays

Posted Dec 3, 2017
Pues al llegar no querin dar la habitacion porque la entrada era a las 3 de la tarde y expedia nos mando el itinerario y la misma era a la 1:30 hrs pero si nos dejaron entrar
5 out of 5
by A verified traveler from Monterrey

Muy agradable mi estancia

Posted Nov 8, 2017
Me agrado la estancia en el hotel estuve muy comodo y agusto excelente trato por parte del personal
Comment from Hotel Management
Nov 15, 2017 by HOTEL BEST WESTERN XALAPA, Hotel Management
Buenas tardes Sr. Omar, fue un placer tenerlo como nuestro huesped, esperemos muy pronto nos vuelva a visitar, quedo a sus ordenes. Atte. Catalina Gpe. Pérez Salas Ejecutivo de Ventas y reservaciones.
3 out of 5
by A verified traveler from veracruz

Hotel cerca de ado

Posted Nov 6, 2017
Habitación con demasiado ruido y no cuenta con elevador.
Comment from Hotel Management
Nov 15, 2017 by HOTEL BEST WESTERN XALAPA, Hotel Management
Buenas tardes Srita. Ana fue un placer haber contado con su presencia en nuestro hotel, lamentamos mucho lo ruidoso de su estancia, es una de las principales avenidad y efectivamente es muy transitada, esperamos su proxima estancia tenga con una habitacion menos ruidosa. Atte. Catalina Gpe. Pérez Salas Ejecutivo de Ventas y reservaciones.
4 out of 5
by A verified traveler

Hotel confortable

Posted Oct 16, 2017
Pros: El trato de las personas en la recepción
Cons: Aislar mejor las habitaciones (para aminorar el ruido) y ampliar la oferta de buffette en restaurante
Location: Enfrente de la CAXA (central de autobuses de Xalapa ADO)
Su ubicación, la más cercana a la CAXA, el trato personal en la recepción y el esmero en detalles de la habitación, ayudan a tener una agradable experiencia para pasar una noche.
Comment from Hotel Management
Nov 6, 2017 by HOTEL BEST WESTERN XALAPA, Hotel Management
Buenas tardes fue un placer haberlo tenido como nuestro huesped, esperando nos vuelva a brindar la oportunidad de atenderle como se merece, quedo a sus ordenes para cualquier duda o comentario, Atte. Catalina Gpe. Pérez Salas Ejecutiva de Ventas y reservaciones.