Ratings based on 129 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 30, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2016 on Hotels
4 out of 5
by A verified traveler

Clean - Great Value

Posted Sep 27, 2016 on Hotels
This is a solid hotel at a great value
4 out of 5
by Eduardo from Houston, Texas

Posted May 23, 2016 on Hotels
very good Location
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, service good, breakfast very very good

Posted Mar 14, 2016
Hotel is close to the center, you can have a very good breakfast and also restaurant for lunch and dinner is good. Good service.
3 out of 5
by A verified traveler

Average stay.

Posted Sep 28, 2015 on Hotels
I stayed one night and rate the hotel as average. The check in took forever. The service in the restaurant was excellent (Israel in particular) and the standard of the food was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel well located

Posted Aug 10, 2015
Very clean hotel with good amenities. Friendly staff. Nice bar and restaurant. Great location. Ample free parking. Nice size rooms with clean linens and comfortable bed.
5 out of 5
by EM from NY

Posted Aug 10, 2014 on Hotels
They did not honor the free breakfast from the web site! I had to call hotels.com and after explaining they credited my credit card. Very nice hotel and very friendly....
3 out of 5
Recommended
for Business Travelers
by Big O from Texas

Adequate business class hotel

Posted Mar 24, 2014
Pros: Staff overall are very good, especially the restaurant's wait staff.
Cons: Seating in suite vary uncomfortable
Location: At entrance to city from the Veracruz airport. Large mall nearby with very good restaurants as well as usual food court.
Stayed six nights on business. Hotel meets needs with adequate restaurant and good bed.
3 out of 5
by Ramon from Monterrey

Short stay

Posted May 12, 2013 on Hotels
The hotel is in good condition, some minor issues with bathroom. Lighting on common areas should be improved. The water at the pool is great and the area is clean. The personnel does not look motivated (they have face of of stress and worries) and it affects the way they react with the customers.