Ratings based on 64 Verified Reviews

4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
3.8 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from USA

Mix up that was not acknowledged or corrected

Posted Feb 22, 2017
Pros: Old world charming look
Cons: Towels, service
At the first Las Margaritas hotel - the clerk did not recognize our reservation. We were sent to a second Las M hotel in Xalapa. Staff gave us no explanation after we spent additional money and time to get to the other hotel. After the mix up - it was almost impossible to correct it with the Las M staff since no one speaks English. We had to call the concierge from the Fiesta Americana hotel. Good thing we did as our driver was waiting at the wrong hotel when we needed to get to the airport. Room was clean and neat but bathroom towels were like sand paper, no tissues.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 21, 2016 on Hotels
4 out of 5
by Eduardo from Leon

Posted Sep 27, 2015 on Hotels
Excellent
4 out of 5
by Maria from Ponce,Puerto Rico

Nice!!!!

Posted Aug 11, 2015 on Hotels
Great Hotel, great beds and comfort...awesome breakfast.
5 out of 5
by Javier

This traveler left a rating score only Posted Jun 8, 2015 on Hotels
5 out of 5
by isaias from usa

This traveler left a rating score only Posted Jan 12, 2014 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente ambiente, habitaciones hermosas

Posted Feb 22, 2017
Fue una extraordinaria estancia, muy recomendable, fue el mejor hotel que he estado
4 out of 5
Recommended
for Everyone
by A verified traveler from veracuz

Hotel limpio, céntrico y cómodo.

Posted Feb 10, 2017
Fue agradable y tranquila la estancia. El restaurante rico y con precios razonables
4 out of 5
Recommended
for Everyone
by A verified traveler from Xalapa

Hotel cómodo

Posted Feb 7, 2017
El hotel cercano a la central de autobús, restaurante cercanos comoda la habitación , agradable la estancia
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
Excelente atención y habitaciones, ampliamente recomendado