Ratings based on 54 Verified Reviews

3.6 out of 5
65% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from australia

lovely city horrible hotel

Posted Oct 21, 2014
Pros: nothing
Cons: start again
Location: beautiful layout of city great coffees and chocolates etc
cramped, noisy street, paper thin walls, just horrible. stay somewhere else.
4 out of 5
by A verified traveler

Good basic hotel

Posted Mar 10, 2014 on Hotels
Close to center of town. Beds need to be updated. Excellent internet, was always strong. Clean, polite workers
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 22, 2012 on Hotels
3 out of 5
by A verified traveler from spring,texas

Could be a good hotel

Posted Oct 27, 2011
2 main problems but solvable, the noise of the street its too loud all the hotel have a view to the street , they can change to aisolate the windows The other problem is the TV of the room is small 14 inches so you can see from the bed besides is almost in the roof. Everthing else was good , the service, the restaurant, location, mainteinance, etc,
2 out of 5
by A verified traveler from New York

Hotel BG

Posted Jun 7, 2011 on Hotels
Good website pictures... terrible front desk service as well as tiny double bed rooms. They don´t have double beds rooms... only a couch, no air conditioned, not elevator, not the nicest staff available. I have to come back to Xalapa... never again at the hotel BG.
4 out of 5
by A verified traveler from Georgetown, ME

Small, modern, European in Style

Posted Mar 27, 2011 on Hotels
Clean and spartan but adequately furnished, just a few minutes walk to Park Juerez, the main square. The building is triangular with all rooms on two floors along one leg of the triangle. My room did not have any air conditioner vents but a large vent was present in the hall just outside. In March when I was there the weather in Xapala was perfect and no air conditioning was necessary given the cooler mountain climate. The restaurant's menu is limited to mostly crepes and omlettes, but they are both fantastic and a fusion of the French crepe and Mexican tortilla dishes. It's clean and the wait and cook staff speak English.
4 out of 5

Hotel comodo

Posted Feb 27, 2017 on Hotels
Mi experiencia fue buena
Comment from Hotel Management
Mar 22, 2017
5 out of 5

Muy bien

Posted Feb 19, 2017 on Hotels
Muy bien todo
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Estimado huesped, fue un placer poderle servir y cumplir con sus expectativas, lo esperamos nuevamente. Gracias Eduardo Blanco Gerencia General
5 out of 5
for Business Travelers
by A verified traveler

Muy buen servicio

Posted Feb 2, 2017
Pros: La habitación
Cons: La srtia del rest. debería de saludar cordialmente antes de pedir el vale de desayuno incluido!
Location: Ubicado en zona céntrica de la ciudad!!
El servicio muy bueno con gran atención del personal, y mejoraron mucho el desayuno Felicidades!!
Comment from Hotel Management
Feb 6, 2017 by Gerente Operativo , Hotel Management
Estimado Huésed; En nombre de todo el Staff de Misión Express Xalapa Centro, le doy las gracias por sus comentarios y esperamos poder atenderlo en su próxima visita a Xalapa.
4 out of 5
for Everyone
by A verified traveler from San Luis Potosi

Hotel céntrico y moderno

Posted Jan 24, 2017
Pros: Su seguridad y atencion
Location: Un teatro de titeres enfrente, jardin cultural y acceso al centro a pie en 5 minutos
En el area del centro con instalaciones nuevas y una actitud positiva de personal de cada area con centro de trabajo, sobre avenida principal con facilidades de transportacion
Comment from Hotel Management
Feb 6, 2017 by Gerente Operativo, Hotel Management
Estimado Huésped, En nombre del Staff de Hotel Misión Express Xalapa Centro agradezco sus comentarios y esperamos poder atenderlo en su próxima visita a la ciudad de Xalapa.