Older hotel in good location, decent service
Posted Feb 25, 2017
My first night was very uncomfortable. I got a room right next to the elevator lobby, it was the only nonsmoking room available when I checked in. Ends up it was also an accessible unit with grab bars, the bathroom was awkward to use and in poor condition. I could hear everything from the lobby and corridor, as well as the occupants in the adjacent room talking. The next morning I asked front desk to change rooms and they rectified the situation immediately moving me to a club room. Overall the finishes are a little worn, the bed isn't the most comfortable and the sound isolation is poor for 5 star accommodations. Xiamen was the last leg of my China business trip and I had in stayed in better hotels with excellent service up until then. This is also my 3rd visit to Xiamen having tried other hotels previously that were also just okay. For Xiamen this hotel is decent. The hotel grounds are nice, there are several convenient dining options nearby, service was good although I didn't find the front desk warm and friendly. I would stay here again but not without searching further for better accommodations in Xiamen.