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Kempinski Hotel Xiamen

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Indoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Kempinski Hotel Xiamen

Kempinski Hotel Xiamen

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationXiamen-Gulangyu Island Terminal10 min drive
  • Popular LocationXianyue Park10 min drive
  • Popular LocationXiamen Mingfa Commercial Plaza11 min drive
  • AirportXiamen (XMN-Xiamen Intl.)21 min drive

Choose dates to view prices

About this area

Xiamen

Located in Xiamen, Kempinski Hotel Xiamen is in the city center and on the riverwalk. Bailuzhou Park and Xiamen Science and Technology Museum are cultural highlights, and some of the area's landmarks include Hi Heaven and Hulishan Cannon Fort. Xiamen Botanical Garden and Gulangyu are also worth visiting.
Popular Location

What's nearby

  • Huli Park - 6 min drive
  • Xiamen Botanical Garden - 9 min drive
  • Xiamen-Gulangyu Island Terminal - 10 min drive
  • Xianyue Park - 10 min drive
  • Xiamen Mingfa Commercial Plaza - 11 min drive

Getting around

  • Xiamen Railway Station - 9 min drive
  • Xiamen (XMN-Xiamen Intl.) - 21 min drive

Restaurants

  • Yue Fu — 1 min walk
  • Paulaner Brauhaus — 1 min walk
  • 宝贵 — 14 min walk
  • Sip Wine Boutique — 14 min walk
  • 蚝好吃 — 14 min walk

About this property

Kempinski Hotel Xiamen

Luxury Xiamen hotel in Siming with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. All 460 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests will also find flat-screen TVs, refrigerators, and minibars.
Kempinski Hotel Xiamen offers 460 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers.

This Xiamen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 17 treatment rooms. Services include facials.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 140 for adults and CNY 98 for children
  • 4 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping
  • Spa services

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms

Spa

  • 17 treatment rooms
  • Facials
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Free newspapers
  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 140 for adults and CNY 98 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Kempinski Xiamen
Kempinski Hotel Xiamen
Kempinski Xiamen
Kempinski Xiamen Hotel
Xiamen Kempinski
Xiamen Kempinski Hotel
Kempinski Hotel Xiamen Hotel
Kempinski Hotel Xiamen Xiamen
Kempinski Hotel Xiamen Hotel Xiamen

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 97 out of 189 reviews
5 - Excellent 51%
Rating 4 - Good. 65 out of 189 reviews
4 - Good 34%
Rating 3 - Okay. 15 out of 189 reviews
3 - Okay 8%
Rating 2 - Poor. 8 out of 189 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 189 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
This hotel is beautiful, but has a service environment I can best describe as hostile. Rules are plentiful and enforced with vigour. Much of this, I should say, relates to travelling with children. We booked an executive floor room. Only after arrival did we learn that children are not allowed in the executive lounge free of charge (unlike any other executive/club hotel we have ever stayed). At the swimming pool, the only motion allowed is in a single direction. Swimming across the pool is forbidden and will result in verbal redress from staff. The idea of children playing and enjoying the water is foreign here. After raising some of these issues with the hotel, they did offer some accommodations - allowing our kids in the lounge for an extra night, for example. But the general hotel environment was unwelcoming, and this seemed to be institutional, not at all a question of individual staff.
Stayed 4 nights in Apr 2021

1/5 Terrible

Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location. You just never disappointed with German hotel management. The breakfast buffet is amazing! Too many good things to eat. The manager Mr. Li of the restaurant is very observant. My 8 years old daughter had dry throat, he served her a glass of warm lemon water right away...... we really appreciated for his service.
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay!
We thoroughly enjoyed our stay at Kempinski while visiting Xiamen with family. The rooms are spacious and very clean, love the details too. Staff are professional and were very helpful from the moment we arrived. Breakfast buffet was excellent with a huge variety of eastern / western options and local delights. Kids friendly hotel. We’d definitely stay again.
Stayed 3 nights in Dec 2019