The staffs are very helpful and friendly. The only thing is that, the mini fridge in my room is locked so I could not use it. One thing I would like to highlight is that they offers many kinds of pillow and the guest can choose without paying a fee. During our stay, I requested extra mineral water and plaster，the staff sent them to my room very fast. Really appreciate their high service level.
Comment from Hotel Management
Jun 23, 2016 by Cathy Wang, Hotel Management
Thank you for taking the time to write this wonderful review of your stay experience at Pullman Xiamen.
It is always refreshing to receive positive comments in regards to the enjoyment of the service extended by our team. We do pride ourselves in providing the best service possible and ensuring every guest has a memorable stay. Thank you for highlight the details of hotel location as this will serve as a valuable source of reference for travelers who are planning to visit Xiamen. However, I am sorry for the inconvenience you experienced that you were unable to check in on time because of hotel were full house, I hope this did not detract from your stay as we very much look forward to welcoming you back on your next visit to Xiamen.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Guest Experience Manager