Ratings based on 5 Verified Reviews

3.4 out of 5
100% of guests recommend
3.8 Room cleanliness
3.2 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by David from Grand Rapids MI

Posted Oct 6, 2015 on Hotels
This hotel was great.
5 out of 5
Recommended
for Other
by A verified traveler from Washington D.C.

Five Stars all the way

Posted Sep 11, 2011
This is a truly excellent hotel. It is in a well to do residential neighborhood in Xi'an, and the location is a plus (I had originally intended to stay near the bell tower, but that is far too chaotic, hectic, and noisy). There are some great small restaurants up the street (try the Hunan Steamed Dishes restaurant) and a marvelous spa next door. There are buses available at the corner that will take you downtown, and taxis are inexpensive. The hotel is very clean and modern, and the staff are very eager to help. The one down side is the check out process - no fault of the staff, they are still using a mix of paper and computer records - it took me about 20 minutes to check out! Otherwise, no complaints. One last note - I speak Chinese fluently. Some of the staff are still working on their English. Be patient - they really are eager to help. The rooms are a good size, we had a nice view of the city, and I swear that the place was being cleaned every time I turned around. I will definitely make this my place to stay in Xi'an
2 out of 5
by A verified traveler from Los Angeles

Far away hotel

Posted Oct 1, 2010 on Hotels
This hotel is so far away from the airport that you have to pay extra to get there! None of the taxi drivers heard of it. The neighboorhood has nothing to offer including restaurants, shops, or even tourist attractions! The room is outdated and used.
2 out of 5
by A verified traveler

Disappointing hotel

Posted Sep 21, 2016 on Hotels
We found a used condom package in the room, - really disgusting! it was a smoking room, so the smell was quite bad. We arrived 14.05 and the restaurant closed at 14.00, so we were not able to get any lunch. Who closes a restaurant from 14.00-17.30? All in all the experience was not good. And the beds were very hard.
3 out of 5
by whatever from ok

this time great especially for room size

Posted May 11, 2013 on Hotels
I am just only worry about the food, because the allergy for MSG.