Dear Guest, Thank you very much for taking your time sharing the experiences of your recent stay at our property. I am sorry to learn that the Holiday Inn Xi’an Greenland Century City team was not able to meet your expectations completely. Please accept my apologies for the inconveniences of our facilities. Our hotel has been open for more than 10 years, and our hotel management has invested substantial time and efforts in upgrading some facilities including room, food and beverage and meeting items.We have taken the investigation for the room issues, which has already maintained. Please rest assured that your comments will be shared with the all the staff to ensure our clients are experiencing truly outstanding service that you can expect from an IHG property.

Dear guest，   Thank you very much for taking your time sharing the experiences of your recent stay at our property.  We are pleased to hear that you have enjoyed our Conference venue. We feel honored to bring convenience to your business trip. As our hotel locates in Hi-tech Industries Development Zone, which is a particularly important zone in the urban development. Just near to hotel in 500m west a large Korean food street there and provide a authentic Korean food, while there is shopping center near to hotel with a lot of restaurant as well. We look forward to seeing you again.    Best Regards Marcom

Dear guests， Thank you for taking time to share your experience with us here. We are glad to hear that you have enjoyed your overall stay with us. It is also wonderful to hear that our room clean and service make you happy as your review “good”. Our hospitality and care towards our guests are from the heart and we are truly humbled that you appreciated it. Thank you for your recommendation and we look forward to welcome you back in the near future!   Best Regards Marcom

Dear Guest， Thank you for your recent stay with us and for submitting your excellent review here. We are pleased to hear that you have enjoyed service especial for our breakfast. There is some local food of Shaanxi to make our guests to experience the Northwest China food culture. And it is our daily mission to provide the best care and service to all our guests and we are glad to hear that you have enjoyed this experience. Please allow me to take this opportunity to thank you once again for selecting us as your preferred choice of accommodation in Xi’an! Best Regards

Dear Guest， Thank you for your recent stay with us and for submitting your excellent review here. We are pleased to hear that you have enjoy service especial for value and our location. It is our daily mission to provide the best care and service to all our guests and we are glad to hear that you have enjoyed this experience. Please allow me to take this opportunity to thank you once again for selecting us as your preferred choice of accommodation in Xi’an! Best Regards Marcom

Dear Guests, Thank you very much for taking your time sharing the experiences of your recent stay at our property. I am sorry to learn that the Holiday Inn Xi’an Greenland Century City team was not able to meet your expectations completely. We have taken the investigation for the wifi issues, which has already adjust. Please rest assured that your comments will be shared with the all the staff to ensure our clients are experiencing truly outstanding service that you can expect from an IHG property. As for your mention for dry air, we have already make a notice, once you come again we will prepare the humidifier in your room duo to the dry climate in Xi’an We sincerely hope to have a chance to welcome you back and restore your confidence in us. Best regards Marcom Manager

It was a great pleasure to have you staying at Holiday Inn Xi’an Greenland Century City. We are very appreciative of your amazing comments about our the facilities, the room, the food and the service provided by our hotel staffs. As for your mentioned subway station, Currently this city is under rapid growth. Our hotel locates in Hi-tech Industries Development Zone, which is a particularly important zone in the urban development. As key projects, the subway nearby and it will be launch in 2 years. We were very pleased to know that you had a wonderful stay. We look forward to welcoming you back to Xi’an in the very near future!

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, F&B Director

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Thank you so much for your review of our hotel.  As your review, the government has already planned to develop the entertainment amenities surrounding the hotel. We hope you will visit us again.

尊敬的可热，感谢您抽出宝贵时间为酒店作出评分。看到您满分的评价我们倍感荣幸。同时这将不断激励我们为您持续带来满意的服务。期待您的再次光临。

존경하는 손님, 서안 가일 호텔에 입주해 주셔서 감사 드 립니다. 당신이 우리의 서비스에 매우 만족 한 다는 것을 알게 되어 우리는 매우 영광 스럽게 생각 합니다.우리는 당신의 격려와 호평을 가지고 끊임없이 나아 갈 것 입니다. 가족적인 느낌을 드리겠습니다.당신의 재 입주를 기대 합니다.서안 그린 가일 호텔 시장 미디어 부 매니저

Dear guest，   Thank you very much for taking your time sharing the experiences of your recent stay at our property.We are honored to see you have a satisfying experience here.As our hotel locates in Hi-tech Industries Development Zone, which is a particularly important zone in the urban development. Just near to hotel in 500m west a large Korean food street there and provide a authentic Korean food, while there is shopping center near to hotel with a lot of restaurant as well. We look forward to seeing you again.  Best Regards Marcom

존경하는 고객님, 시안 홀리데이 호텔을 선택해 주셔서 감사드리며, 귀중한 시간을 내어 저희에게 평점을 내주시면 감사하겠습니다，그리고 바쁜중에도 시간을 내서 저희들을 평의해주셔서 감사합니다.당신이 아침식사에 매우 만족한다는 것을 알게 되어 우리는 더욱 영광으로 생각합니다.호텔의 아침식사는 주방장이 국제뷔페식사에 러우쟈머, 젠빙궈쯔 등 서부특색간식을 첨가하여 많은 손님들의 호평을 받았다.

존경하는 고객님, 시안 홀리데이 호텔을 선택해 주셔서 감사드리며, 귀중한 시간을 내어 저희에게 평점을 내주시면 감사하겠습니다，그리고 바쁜중에도 시간을 내서 저희들을 평의해주셔서 감사합니다.당신이 아침식사에 매우 만족한다는 것을 알게 되어 우리는 더욱 영광으로 생각합니다.호텔의 아침식사는 주방장이 국제뷔페식사에 러우쟈머, 젠빙궈쯔 등 서부특색간식을 첨가하여 많은 손님들의 호평을 받았다.동시에 당신이 제기한 침대함락 문제에 대하여 호텔관리층은 매우 중시하며 사람을 파견하여 당신이 있는 방에 가서 검사하고 보수합니다. 만약 당신이 다시 오신다면 반드시 우리의 변화를 보실 수 있을 것입니다.다시 한 번 당신이 오기를 기대합니다! 시안 홀리데이 호텔 세일즈마케팅 매니저 드림-