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Room type

Deluxe Room

Max Occupancy: 2 guests (up to 1 child)

Room (SPG)

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelFamily-friendly hotel with 3 restaurants and full-service spa


This family-friendly Xi'an hotel is located on the Strip, within 3 mi (5 km) of Northwestern Polytechnical University, Drum Tower and Bell Tower. Northwest University and Great Mosque of Xi'an are also within 3 mi (5 km).

Hotel Features

Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 365 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and plasma TVs with satellite channels. Other amenities available to guests include 24-hour room service, refrigerators, and minibars.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Xian Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 12917 square feet (1200 square meters) include a conference center and conference space. This family-friendly hotel also offers a spa tub, a sauna, and a steam room. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

Sheraton Xian Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 12917 
  • Conference space size (meters) - 1200 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Full-service spa 
  • Hair salon 
  • Health club 
  • Indoor pool 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 18 
  • Number of meeting rooms - 13 
  • Number of restaurants - 3 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Television in lobby 
  • Total number of rooms - 365 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 1991 

Family Friendly Amenities

  • Free Wi-Fi  
  • Indoor pool  
  • Laundry facilities  
  • Refrigerator  
  • Rollaway/extra beds available  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Minibar 
  • Phone 
  • Plasma TV 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower/tub combination 
  • Slippers 
  • Turndown service 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6 AM and 10 AM.

Gate West Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Tang Chinese Restaurant - This restaurant serves lunch and dinner.

Sheraton Food Street - This diner serves lunch and dinner.

Marco Polo Lounge - Onsite coffee shop. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site 
  • Yoga classes/instruction on site 

Spa Services

Shine Spa for Sheraton has 6 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 12 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Braille or raised signage 
  • In-room accessibility 
  • Accessible parking 
  • Accessible path of travel 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 163 per person (approximately)
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Deposit: CNY 800 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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