Had abit of a problem with getting a taxi to the hotel. There are two Sheratons in town and the confirmation page did not have the name in Chinese. Driver took us to the other Sheraton and they instructed him where to go. Added time and expense to our trip.
Once we were there, the hotel was great. Very clean. Front desk helped us arrange tours and taxis. They had maps to give advice about what to do. Good atmosphere.
Comment from Hotel Management
Jun 4, 2016 by online distribution execu, Hotel Management
Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival. Thank you for support and wish you all the good. Hotel Management Team