Ratings based on 12 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to subway.

Posted Jul 20, 2017
Nice staffs, great location w/ acceptable price. But disappointed on the dinner buffet.
5 out of 5
by A verified traveler

Good stay, especially family suite

Posted Jun 26, 2017 on Hotels
Very good family suite, we enjoyed very much. Ms. Ding at the front desk gave a warm and professional welcome. She was knowledgable and willing to help. We had almost a perfect stay except 3 very minor issues. (1) Hotel.com showed the reservation was for 4 (2 adults and 2 kids) and breakfast was included so we naturally thought it means breakfast for 4 of us. But the hotel told us it was only breakfast for 2 although the suite/reservation was for 4. Ms. Ding handled that issue nicely by offering a discount for the breakfast. We really appreciate and hotel.com could make the reservation details more accurate. (2) when we checked out, my US Visa card could not work although it was fine when we checked in. Fortunately I have a local bank card otherwise the checkout experience might be different. Overall speaking we like this hotel, especially the family suite 2301, and would like to stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted Feb 4, 2016 on Lastminute
A nice and comfortable hotel. Not in the best location to visit the central attractions of Xian.
5 out of 5
by A verified traveler

Modern and convenient.

Posted Oct 7, 2015 on Hotels
The hotel is quite modern, room is clean and comfortable. Very convenient location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
Cons: Food was not so great in the restaurant or buffet.
Once you get inside, it will really surprise you how nice it is.
3 out of 5
by Tuvshin

So so hotel

Posted Feb 2, 2013 on Orbitz
Actually this is not 5 star hotel at all. Very bad room service, staff's english is poor. I left my clothes in laundry bag, but didnt take them. I couldn't find room service menu. So i ordered soup through reception, but it took almost an hour.
5 out of 5
by A verified traveler from Oregon

A wonderful oasis

Posted Jul 25, 2011
This hotel far surpassed our expectations. The service provided by all (e.g. doorman, maids, concierge), was excellent. The staff was quite friendly, many spoke English, and they were very helpful when needed. Great selection and tasty food at the buffet and on the menu. There are a combination of Chinese and Western foods from which to choose. The hotel accommodated our request for a smoke-free room; no hint of any smells whatsoever. The location at the eastern part of town is not ideal, so a taxi is needed to get to the old walled city of Xi'An. It is, however, on the side headed to the Terracotta Warrior Museum. Location is always everything when you have a hotel that provides an oasis from the busy day. I highly recommend this hotel.
4 out of 5
by A verified traveler

:)

Posted Jan 22, 2016 on Hotels
Hotellet var generelt veldig bra, og de ansatte var kjempe koselig og hjelpsomme. De booket en guidet tur til Terrakota krigerne for oss, som var billig og super bra. Det som trekker ned er språket. Vi prøvde å bestille room service, og jeg spurte om på engelsk. Vi skulle ha to forskjellige frokoster, Continetal m/kaffe og American m/te. American følger med 2 egg laget etter ønske, og ba om eggerøre. Jeg gjentok også bestillingen og spurte om det var forstått, og fikk ja til svar. Når maten kom, så fikk vi bare American frokost med kaffe, og ett stekt egg, istedet for eggerøre. Og kaffen og maten var kald. Men når vi spiste maten i restauranten så var den kjempe god og varm.
5 out of 5
Recommended
for Everyone
by いいめい

清潔で快適。中国にいることを忘れさせるホテル。

Posted Apr 14, 2014
Pros: とにかく清潔。
Cons: とくにありません。
Location: ホテル隣に10元で朝食を食べられるレストランがある。 バイキングなので結構良い。
安全面でも問題なく、本当に清潔。ホテルスタッフも親切。 中国に滞在していることを、忘れるくらいのホテル。 ホテル隣に朝食を10元でバイキングが食べられるお店がある。味は、まあまあ。
4 out of 5
Recommended
for Everyone
by A verified traveler

Net hotel op goede locatie

Posted Aug 12, 2012
Keurig hotel op een mooie plek tov het centrum. De tus tucs staan voor de deur te wachten.