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Have issues during check in, I requested a two bed room and the staff did not want to give it to me. They said a king bed was guranteed. I had to wait till 7 pm and they reluctantly provide it Alrhough this is a 5 star hotel, staff service is very very poor. I had betterexpectations
The staff were very helpful and upgraded our room on arrival. The hotel was close to many attractions and the subway. We were very pleased with the cleanliness of the room and the size, a great stay!
Hotel is decorated nicely and is super cosy. Standard room is very basic/small and the bed is not quite long enough for 6 feet tall people. Rainfall shower was relaxing however I felt the temperature change quite often which was annoying. The hotel is about 15 minutes walk from subway and another ...
I had a great stay in this hotel. I got help from reception which is so nice. The guys from concierge are very kind as well. I also like to forward my grateful to cleaning ladies.
There is a comfortable lobby and there was always a sufficient English speaking clerk. The coffee shop and dining area are nice. We liked the Dongfang. I think most who complain are too sensitive to China culture. Lots of taxis outside. The subway is about 1/3 mile and the #5 bus to Tiananmen Square ...
It was cheap, it had a bed, bathroom and privacy. I was surprised it even had air-conditioning which was a huge bonus. The staff were friendly and helpful which was amazing since I don't speak mandarin. The location was also amazing, with a subway station less than five minutes away, and dozens of ...
Super clean, and the best is the Hutong is the most convenient for food and amenities! The Hutong is not too busy for noise, and the food ranges from nice restaurant to delicious hole in the wall and small stalls which are all good! Two minute walk from subway, Perfect Beijing experience!
Everyone at the hotel was friendly and helpful. Jill at the front desk helped me everyday that I was there with translations for Chinese characters and in coordinating taxis to take me places.
Room isn't amazing but the location is. Wifi is rubbish in your room but good in the lobby. I would stay there again!
An excellent location amongst the Hutong area, as long as you don't mind taking a few twists and turns down the alleyways to find it. Only 5 minutes walk to the train station and the Qianhai Lake restaurants and bars. The hotel was cute, basic but very adequate to sleep in. Air con was great, Wifi ...
It was a nice stay. The staff did not speak English well so it was difficult to arrange for things and to know if we were charged more money than expected.
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