Ratings based on 126 Verified Reviews

3.4 out of 5
76% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
2.9 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Incredibly corrupt hotel - please be careful

Posted Jul 29, 2017 on Hotels
There is some kind of corruption scheme meant to cheat you going on in this hotel! And when we were checking out we witnessed how the hotel was doing to another family the exact same horrible thing they did to us, so this might be common for them. Read on: 1)They didn't respect our reservation even though they had our Hotels.com booking with them, so on our first night we had to sleep in the lobby. The guy in the front desk (who didn't speak English), said (through an app) that there was a leakage in our room and that's why they couldn't give it to us. However, once other staff members arrived, they told us a different thing: that they were fully booked and that's why they didn't give us a room--for which we had already paid for! They refused to give us a refund. By 7am there were already 5 staff members and they were so rude that they were even laughing at our insistence of calling the manager or of getting some compensation for the night they never gave us. In the end they gave us free breakfast for two days, which meant that they covered 7 EUR of the 56 EUR we paid for one night. Sleeping in the lobby--in the breakfast area--was extremely humiliating, even more as my mother had a cold. 2) While we were checking out, a French family was arriving and the hotel was doing the exact same thing to them. And again, the only person that the hotel decided to leave in their front desk, was the staff member who didn't know how to speak English, so the family couldn't do anything.
3 out of 5
by A verified traveler from Pittsburgh PA

Good for the price

Posted Jun 25, 2017
Pros: it's cheap, clean, the a/c works, and the beds are comfortable.
Cons: Clean up the neighborhood
Location: Close to major Beijing attractions
This is my second stay at the Hyde and probably my last. The first time I think I have it 4 or 5 stars, this time I'm a more experienced Beijing visitor and am giving it 3. The good points: it's cheap, clean, the a/c works, and the beds are comfortable. So if you're looking for an inexpensive place to crash, it's fine. Main negative is the location. It's on a narrow and shabby alley (a hutong). First time I thought it was cool in a third-world sort of way. Now that I know the city better, I see that it's just a crummy neighborhood, smelly and dirty. Not dangerous, just sort of rundown. Also, the standard room is really small, with no space to even put your suitcase, and the shower is just jammed in between the sink and toilet. So if you stay here, definitely upgrade to the "family suite" which is much better.
Comment from Hotel Management
Oct 1, 2017 by hyde, Hotel Management
Firstly, thank you for choosing to stay with us at Beijing Hyde courtyard hotel, thank you for your support and love of our hotel and thank you for your tolerance and kindness to our hotel. at the same time, welcome you to our services for their valuable comments and suggestions. I would like to express my most sincere thanks. In our hotel operation, we have been working to improve the guest experience. First-rate hardware and first-rate services are essential elements of any star hotel. our hotel will make careful improvements to your suggestions. Any of the most distinguished guests is our hotel’s most valuable treasures. We will continue to follow every guests feelings, customers requirements are our goals that pursue increasingly. Thank you again for choosing Hyde courtyard hotel, we are very honored to have your visits to our hotel. at the same time, we also hope that you will choose our hotel in the near future. And even tell us about the smallest feeling you can feel in your stay. We are pleased to provide you with all the services you can enjoy.
4 out of 5
by Louis

Location

Posted May 15, 2017 on Hotels
Excellent location!
4 out of 5
by HaBha from London UK

Good budget hotel

Posted Apr 16, 2017 on Hotels
This hotel is very well located, and is a great place to stay if you are not going to be in the hotel much. I would recommend this hotel for those that are in Beijing to explore the city and aim to use the hotel to just sleep. Breakfast was not great and does NOT include coffee / hot drinks. Our room was also full of mosquitos - again not great, but bearable.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great location

Posted Apr 16, 2017
Pros: The location and the style of the building. Clean bathroom and good shower.
Cons: The room with a big bed feels crowded.
Location: Easy access to everything.
Close to everything: tourist attractions, a big variety of restaurants and shopping, walking distance to subway stations.
Comment from Hotel Management
Oct 1, 2017 by hyde, Hotel Management
Firstly, thank you for choosing to stay with us at Beijing Hyde courtyard hotel, thank you for your support and love of our hotel and thank you for your tolerance and kindness to our hotel. at the same time, welcome you to our services for their valuable comments and suggestions. I would like to express my most sincere thanks. In our hotel operation, we have been working to improve the guest experience. First-rate hardware and first-rate services are essential elements of any star hotel. our hotel will make careful improvements to your suggestions. Any of the most distinguished guests is our hotel’s most valuable treasures. We will continue to follow every guests feelings, customers requirements are our goals that pursue increasingly. Thank you again for choosing Hyde courtyard hotel, we are very honored to have your visits to our hotel. at the same time, we also hope that you will choose our hotel in the near future. And even tell us about the smallest feeling you can feel in your stay. We are pleased to provide you with all the services you can enjoy.
2 out of 5
by A verified traveler

Did not have my reservation on arrival

Posted Apr 4, 2017
Did not speak a slick of English! Room was cold and dirty.
Comment from Hotel Management
Sep 29, 2017 by hyde, Hotel Management
Firstly, thank you for choosing to stay with us at Beijing Hyde courtyard hotel, thank you for your support and love of our hotel and thank you for your tolerance and kindness to our hotel. at the same time, welcome you to our services for their valuable comments and suggestions. I would like to express my most sincere thanks. In our hotel operation, we have been working to improve the guest experience. First-rate hardware and first-rate services are essential elements of any star hotel. our hotel will make careful improvements to your suggestions. Any of the most distinguished guests is our hotel’s most valuable treasures. We will continue to follow every guests feelings, customers requirements are our goals that pursue increasingly. Thank you again for choosing Hyde courtyard hotel, we are very honored to have your visits to our hotel. at the same time, we also hope that you will choose our hotel in the near future. And even tell us about the smallest feeling you can feel in your stay. We are pleased to provide you with all the services you can enjoy.
1 out of 5
by A verified traveler

Do not stay!!

Posted Feb 17, 2017
This hotel was disgusting. Beds were hard and matress was stained, the shower pressure was terrible and it wets the toilet, the toilet got clogged twice, room service came only once when we stayed 5 nights. Only one mirror. The only good thing is the location! But would rather pay more for a decent hotel. Definitely wouldn't recommend or stay again. They have 2 cute cats though.
Comment from Hotel Management
Sep 29, 2017 by hyde, Hotel Management
Firstly, thank you for choosing to stay with us at Beijing Hyde courtyard hotel, thank you for your support and love of our hotel and thank you for your tolerance and kindness to our hotel. at the same time, welcome you to our services for their valuable comments and suggestions. I would like to express my most sincere thanks. In our hotel operation, we have been working to improve the guest experience. First-rate hardware and first-rate services are essential elements of any star hotel. our hotel will make careful improvements to your suggestions. Any of the most distinguished guests is our hotel’s most valuable treasures. We will continue to follow every guests feelings, customers requirements are our goals that pursue increasingly. Thank you again for choosing Hyde courtyard hotel, we are very honored to have your visits to our hotel. at the same time, we also hope that you will choose our hotel in the near future. And even tell us about the smallest feeling you can feel in your stay. We are pleased to provide you with all the services you can enjoy.
3 out of 5
by A verified traveler from Harbin, HB

Located near lots of local food restaurants.

Posted Feb 12, 2017
First impression of the hotel was that it was a traditional Chinese design. Rooms were quite small and bathroom wasn't great, found a cigarette in the toilet on arrival. Also they have creepy cats which live around inside the hotel. Also it is located down an alley which isn't pleasant to walk down during the evening on your own. Security of the rooms was very good though. And the local food in the area was great. Recommend for tourists and foodies but would not stay there for more than a couple of nights.
Comment from Hotel Management
Sep 29, 2017 by hyde, Hotel Management
Firstly, thank you for choosing to stay with us at Beijing Hyde courtyard hotel, thank you for your support and love of our hotel and thank you for your tolerance and kindness to our hotel. at the same time, welcome you to our services for their valuable comments and suggestions. I would like to express my most sincere thanks. In our hotel operation, we have been working to improve the guest experience. First-rate hardware and first-rate services are essential elements of any star hotel. our hotel will make careful improvements to your suggestions. Any of the most distinguished guests is our hotel’s most valuable treasures. We will continue to follow every guests feelings, customers requirements are our goals that pursue increasingly. Thank you again for choosing Hyde courtyard hotel, we are very honored to have your visits to our hotel. at the same time, we also hope that you will choose our hotel in the near future. And even tell us about the smallest feeling you can feel in your stay. We are pleased to provide you with all the services you can enjoy.
3 out of 5
by A verified traveler

Value Stay

Posted Jan 14, 2017 on Hotels
Value for money, quite centrally located for museums and Forbidden City
4 out of 5
Recommended
for Everyone
by A verified traveler

Very beautiful old building and great location.

Posted Dec 21, 2016
Location: Located in a very convenient area, both for site-seeing and eating/shopping.
Great cost benefit. The building is a beatiful old one and the location is great.