Ratings based on 100 Verified Reviews

4.0 out of 5
73% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location and helping stuff

Posted Aug 23, 2017
I had a great stay in this hotel. I got help from reception which is so nice. The guys from concierge are very kind as well. I also like to forward my grateful to cleaning ladies.
5 out of 5
Recommended
for Families
by A verified traveler from Rutland, UK

Pleasantly surprised

Posted Aug 20, 2017
Pros: Good facilities and restaurants. Room was also bigger and better than expected.
Location: Location on the SW side of the city. Decent enough access for some key attractions but you really need to use subway which we found very good.
We booked this hotel relatively short notice and so didn't have a huge amount of choice because we wanted to use points. We were very pleased. It is a well maintained hotel with decent facilities. It's location is good once you get there although it is a trek from the airport as it's on the other side of the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from Durham, UK

Lovely hotel, good facilities - bit out of town

Posted Jul 21, 2017
Pros: Modern, clean, friendly staff. Good spa and fitness / swimming facilities.
Cons: Some improvement on the reception staffs English. Not a major issue and some are better than others - all try to help and are friendly.
Location: Out of main city centre. But nice residential area with restaurants nearby.
Modern hotel in nice neighbourhood with a subway (line 7) only 2 / 3 minutes walk away. You need to head two stops from Beijing West Railway station (Daguanying). It is about 30 minutes metro ride from city centre and Wangfujing / Tianamen etc. Hotel is clean, modern with good size rooms. Staff are helpful and professional - although there was some language difficulties with reception. This was a particular issue when I wanted to extend my stay. Expedia didn't have the same room type available for one of the extra nights I wanted. Reception said they couldn't help (don't think the girl Snow, or her male colleague with green hair understood me). I ended up having to book a different hotel unfortunately as Double Tree really is lovely. Lots of small shops and restaurants nearby. Some nice places to eat and I got the feeling Westerners weren't as frequent as you would expect (given there is this hotel so close).
4 out of 5
by A verified traveler

reasonably priced, but not so conveniently located

Posted Feb 21, 2017 on Hotels
Location was a bit far from city centre. Wifi was slow, The gym, however, was good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 8, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
My visit was short to Beijing, and my stay with Double Tree was very short and sweet. I liked the dinner buffer and also the breakfast buffet at the hotel. Room was clear and comfortable. I was on a business trip, so did not get to see what was around the area.
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Dear Guest, Greetings from DoubleTree by Hilton Beijing and thank you for sharing your positive experience during your stay with us! Firstly, sorry for the late reply on your review for some mistake of Expedia background system. I was pleased to read that how much you enjoyed your stay from our well-appointed room, guest appreciation always provides the extra motivation to do more! Additionally, it was good to know how much you enjoyed the quality of our F&B selection– Chef Hans (Internationally trained Chef & a local Beijinger) regularly updates. Once again, thank you again for your valuable insights and look forward to welcoming you back on your next return to Beijing.
4 out of 5
by A verified traveler

Comfortable stay

Posted Sep 6, 2016 on Hotels
I stayed for 9 nights at the hotel. The stay was very comfortable and convenient. A lot of excellent food choices nearby. 5 minutes walk to subway station. The swimming pool was also nice.
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Dear Guest, Greetings from DoubleTree by Hilton Beijing and thank you for sharing your positive experience with us! Firstly, it was great to read how much that we met your expectations from our convenient traffic to good facilities. I am sure that your insight will be helpful to fellow travelers. Your comments are sincerely appreciated and will be shared with my team to serve as motivation for them to continue doing the good work that they do. Once again, thank you for your patronage and we look forward to the opportunity of welcoming you back in the near future. DoubleTree by Hilton Beijing "Where the little things mean everything!”
4 out of 5
by JOON SUK from Seoul, Korea.

Still good place to stay except food.

Posted Aug 14, 2016 on Hotels
This Is my second stay at Double Tree. Overall room condition is clean but there are some wear-offs in the bathroom. Compare to other hotels in Beijing, I can say it's definitely good place to stay. The neighbourhood is a residential area. It's quiet at night. Daguanying station which is two stops away from Beijing west station is 3-min walk. And the department store is right next to it and the big grocery store is also close. There was heavy rain right after I got out of Daguanying station. I was totally wet. I didn't have anything to change. There is Uniclo so I could buy cheap t-shirts and pants. The main complaint is food. Too salty to me. And many chinese food I've tried elsewhere were mostly salty. One night, I ordered room service for a burger and asked them to cook my patty medium. But it's texture like chewy. In conclusion, It's located in a residential area but the neighbourhood got variety of shops. It makes it easy to fulfil my needs. I'm here for business so my needs are like small stuff or gadgets that I use back at home. The price may not justify what you have here but it's fair to say Double Tree is one of the good place to stay in many aspect in Beijing.
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Dear Guest, Greetings from DoubleTree by Hilton Beijing and thank you for sharing your experiences with us! Firstly, thank you for your review and I am sorry that our food option didn't live up to your taste, I will share your valuable feedback to the restaurant team for further improvement. We hope our CARING hospitality of our team members have overcome these minor disadvantages. Finally, I look forward to having the opportunity to welcome you back to Doubletree by Hilton Beijing in the near future!
3 out of 5
by A verified traveler from Henrico, VA

nice hotel and modern but too far from the action,

Posted May 23, 2016
Pros: Nice food, but the people are sort of helpless and completely useless
Cons: Get some English speaking persons to guide the tourists. I do understand we are in China and they speak Chinese, but it is a Hilton so we assume
Location: Nothing to do around there too far and bad neighborhood around.
did not like my stay at all. I stayed there because meeting hotel. I do not come back ever
Comment from Hotel Management
Aug 22, 2016 by Sandy Murray, Hotel Management
Dear guest, Greetings from Doubletree by Beijing, and thank you for sharing your stay experience with us I am very sorry to hear that you were disappointed by your most recent stay with us. However it is evident that as new staff come in, training must be a major focus to sustain the level of service that we have made our standard. Thank you again for your feedback and I do hope we will have the chance to make things right and welcome you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from richmong

Great hotel but a little away from Tian men Square

Posted May 19, 2016
Very clean, new, confortable hotel with good service and delicious food.
Comment from Hotel Management
Aug 23, 2016 by Sandy Murray, Hotel Management
Dear Guest, Greetings from DoubleTree by Hilton Beijing and thank you for taking the time to share your positive experience during your recent stay with us. I was so pleased to read how much you enjoy our services and how pleased with our food options while staying in our hotel - your recognition and satisfaction are the encouragement that fuels us to do more! Additionally, I was especially pleased to know how much you enjoyed the food options you enjoyed in our hotel – Chef Hans (Internationally trained Chef & a local Beijinger) regularly creations to remain the best in town and regularly changing to keep alive. I will be sure to pass your appreciations to him. Your comments are sincerely appreciated and will be shared with all in my team. We strive to be one of the best hotels in Beijing for business travelers, and your recognition shows that our staff are doing things right! Once again, thank you for your patronage and we look forward to the opportunity of welcoming you back in the near future.