Ratings based on 43 Verified Reviews

4.4 out of 5
50% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Terry

This traveler left a rating score only Posted Jun 13, 2017 on Hotels
4 out of 5
by Chris

Mostly friendly staff

Posted Mar 20, 2017 on Hotels
The hotel is located in a business area of Nanjing. You have to get either a taxi or the underground to get anywhere. There is a new underground line about 4 minutes walk from the hotel where you can get to central Nanjing in about 15 minutes, for a very cheap price. The only real negative is the cost in the bar. There is nowhere close to go to eat or drink and its about £4 for a beer or a coffee - much too expensive. The restaurant food is ok. They have a western menu which is tasty, just a bit expensive or a buffet which is good value and mostly local. Nice but some things on there as a westerner that shouldnt be eaten. Breakfast is good. English isnt well spoken by the staff
5 out of 5
by Tung Ip

This traveler left a rating score only Posted Jan 4, 2016 on Hotels
4 out of 5
by Robert from Adelaide

5 star hotel room

Posted Nov 4, 2014 on Hotels
Advertised that there was a health club with massage but there was no such thing.
5 out of 5
by Michael from California

Great Hotel! Quiet Location out of city.

Posted Oct 8, 2014 on Hotels
Great location for Suning Headquarters , Software Park, Technology Park, and Qixian University Town. Not in city center, but actually closer to some attractions. Great bilingual staff. Very helpful. They even opened up the business center early for me to get some printing done.
4 out of 5
by rain from Bangkok

Big spacious room

Posted Jun 3, 2014 on Hotels
The overall stay was good. The room was spacious but the bed was not up to my expectation. The service by the Front Office staff was good, they spoke good English.
5 out of 5
by BIO from Seoul

Great and Clean

Posted Feb 17, 2014 on Hotels
Such a great facility
4 out of 5
by Francesca Roberts

This traveler left a rating score only Posted Oct 11, 2013 on Hotels
2 out of 5
by Summer from Overseas - SF & SH

Trial service period ... don't expect too much

Posted Jan 29, 2013
- Hotel is in a business park, public transportation is quite limited; - restaurant staffs (cook, back end support, waiters) client service attitude needs to be improved in order to match Novotel image & standard; - Hotel room is too warm; - Mattress is too hard; - Our sleep was disturbed by nearby construction site with pounding sound until 1am on Saturday; - "free wireless internet" only in hotel lobby, in-room only has plug-in Internet service - shld disclose up front re hotel stage as "trial service period promotional price"
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 23, 2011 on Hotels