Ratings based on 43 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
Posted Jun 13, 2017 on Hotels
Mostly friendly staffPosted Mar 20, 2017 on Hotels
The hotel is located in a business area of Nanjing. You have to get either a taxi or the underground to get anywhere. There is a new underground line about 4 minutes walk from the hotel where you can get to central Nanjing in about 15 minutes, for a very cheap price. The only real negative is the cost in the bar. There is nowhere close to go to eat or drink and its about £4 for a beer or a coffee - much too expensive. The restaurant food is ok. They have a western menu which is tasty, just a bit expensive or a buffet which is good value and mostly local. Nice but some things on there as a westerner that shouldnt be eaten. Breakfast is good. English isnt well spoken by the staff
by Tung Ip
Posted Jan 4, 2016 on Hotels
by Robert from Adelaide
5 star hotel roomPosted Nov 4, 2014 on Hotels
Advertised that there was a health club with massage but there was no such thing.
by Michael from California
Great Hotel! Quiet Location out of city.Posted Oct 8, 2014 on Hotels
Great location for Suning Headquarters , Software Park, Technology Park, and Qixian University Town. Not in city center, but actually closer to some attractions. Great bilingual staff. Very helpful. They even opened up the business center early for me to get some printing done.
by rain from Bangkok
Big spacious roomPosted Jun 3, 2014 on Hotels
The overall stay was good. The room was spacious but the bed was not up to my expectation. The service by the Front Office staff was good, they spoke good English.
by BIO from Seoul
Great and CleanPosted Feb 17, 2014 on Hotels
Such a great facility
by Francesca Roberts
Posted Oct 11, 2013 on Hotels
by Summer from Overseas - SF & SH
Trial service period ... don't expect too muchPosted Jan 29, 2013
- Hotel is in a business park, public transportation is quite limited; - restaurant staffs (cook, back end support, waiters) client service attitude needs to be improved in order to match Novotel image & standard; - Hotel room is too warm; - Mattress is too hard; - Our sleep was disturbed by nearby construction site with pounding sound until 1am on Saturday; - "free wireless internet" only in hotel lobby, in-room only has plug-in Internet service - shld disclose up front re hotel stage as "trial service period promotional price"
by A verified traveler
Posted Jun 23, 2011 on Hotels