Ratings based on 377 Verified Reviews

3.7 out of 5
84% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Waterloo, Ontario Canada

Posted May 31, 2017
Pros: Location, friendly staff, reasonable cost
Cons: Renovation, such as replacing carpet, room furniture.
Location: About 12 minutes walk to Shanghai commercial center and subway station
It's old 5-star hotel. It's outdated and needs renovation, but maintained well by its staff. The swimming pool is only 6mx12m as told by fitness staff. Don't understand how a supposedly five star hotel can have such a tiny pool.
3 out of 5
by Jack E.

Posted May 25, 2017 on Hotels
the carpet is in great need a replacement not the friendliest people working there
1 out of 5
by A verified traveler

Old hotel living in the past

Posted May 21, 2017
First they insisted on charging about an extra 20% above the price I prepaid through Expedia. This reflects equally badly in Expedia. The hotel was grand but us now worn and overpriced with unfriendly staff. Look and you'll find somewhere newer, better and cheaper
4 out of 5
Recommended
for Everyone
by A verified traveler from p

Close to subway station

Posted Apr 14, 2017
The location is good although the hotel is a bit old. Room condition is acceptable. The price is reasonable. We have met some problem upon check in. The staff took one day to confirm with Expedia on extra bed charges. Hope Expedia could do better
5 out of 5
by A verified traveler

clean and comfortable hotel

Posted Apr 9, 2017 on Hotels
Great hotel. about 70rmb from HQ airport and about 130rmb from pudong airport. very clean and the staff were very helpful with good command of english. the location ok but all the shops and restaurants are a little walk away.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2017
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4 out of 5
by Angelina

Convenient for transportation

Posted Jan 3, 2017 on Hotels
Hotel staff were helpful and pleasant. However, Hua Tings reputation as Shanghai's first five star hotel was well deserved - the hotel is so old that the door frames were chipped, the paint was peeling on some of the furnishings.
4 out of 5
Recommended
for Everyone
by A verified traveler from F

Business hub

Posted Nov 27, 2016
I have stayed at this hotel several times over the 15 years that it has been there I highly recommend it but the business centre is very expensive ie printing out 20 pages of documents cost 40 AU DOLLARS Overall good
4 out of 5
by A verified traveler from excellent

Nice location

Posted Nov 26, 2016 on Hotels
very good
3 out of 5
by A verified traveler

Not all that glitters is gold

Posted Nov 21, 2016 on Wotif
Pros: Buffet options
Cons: Mould remover in bathrooms Enforce non smokig rule
Location: Not applicable
Non-smoking hotel but had to move rooms due to smoke ingress. Bathrooms could do with some organic mould remover. Quite disgusting. Breakfast and lunch buffets were excellent.