Ratings based on 136 Verified Reviews

3.6 out of 5
69% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from las vegas

Posted Aug 2, 2017
Pros: The location was as I need it. Clous to the family.
Cons: New tv. Better wi fi. Hot water .
Location: There was not much.
The room was out dated. To use the wi fi you have to be outside the romm. No hot water to teke shower. The beach was way to dirty .
3 out of 5
for Everyone
by A verified traveler from Puerto Rico

To improve check in process .

Posted Jul 30, 2017
Pros: The staff, room conditions, the pool and meals.
Cons: To improve check in process, too long, staff should bring the guest the opportunity to choose between room view or pool view.
Location: Location is nice. Several sites , touristic or dinner options to visit within 15-30 minutes.
In the overall was ok. But, 2 points to be considered, 1) Advise the guest to choose between a room with view to the pool or street view 2) During a season apparently the beach is highly affected by marines algae, that should be advised during the booking process to avoid surprises. One good point, the chef should not be changed, excellent dinner.
1 out of 5
by A verified traveler from Virgina

Run down hotel, & beach not suitable for swimming!

Posted Jul 16, 2017
Pros: The staff seemed very courteous.
Cons: New Management! Old furniture needs to go! Major overhaul and the need of controlling the bar next door to keep the loud music indoors.
Location: Location is decent, however everything is very far away. Nothing close be that is exciting to see.
We had to move to 3 different rooms due to the strong odor of mildew caused by humidity and the foul odor coming from the old furniture. There were a few stray dogs commuting through the hallways leaving behind a stench that was unbearable! I could not control the AC temperature because no remote was available and the room would get extremely cold at night. Appliances were old, rust was noticeable everywhere, and the bathrooms look horrible. I don't even think the bed comforters are ever changed due to the visible discoloration and wear and tear. Don't even try to do laundry because there is only one rusty washer and the dryer was out of order the whole 7 days I was there. No pride in fixing stuff right away! The beach seems extremely dangerous to swim, and as a matter of fact no one swam in that beach while I was there. In the near vicinity there is a bar that played loud music during the weekend to about 2 AM and you could not sleep.
5 out of 5
by Jose

Great Family Time

Posted Jul 3, 2017 on Hotels
The location was great, the surroundings good, mall is 12 minutes from hotel, breakfast was great, good service, overall the family was highly satisfy. The location is very good away from traffic noise. Amenities not to many, microwave, small fridge, WiFi available
Comment from Hotel Management
Jul 7, 2017
Dear Jose: Thank you for your comments. Hope to see you soon again!
3 out of 5
by A verified traveler

Close to beach

Posted Jun 29, 2017 on Orbitz
Overall ok, location is great right in front of beach. The restaurant food was vefy good.
Comment from Hotel Management
Jul 7, 2017 by Celia, Hotel Management
Thank you.
3 out of 5
by Miguel Rivera from NJ

Get what you pay for.

Posted Jun 28, 2017 on Hotels
Nice and Cozy Spot. Could use some Improvements.
Comment from Hotel Management
Jun 30, 2017
Thank you Miguel
5 out of 5
for Everyone
by A verified traveler from San Juan, P.R.

Puerto Rico do it better......

Posted May 30, 2017
Excellent experience.... I love it and the beach is not good but are so close good ones.....
Comment from Hotel Management
Jul 1, 2017 by Celia, Hotel Management
Gracias mil
5 out of 5
for Everyone
by A verified traveler

Very nice fresh air close to the beach

Posted May 29, 2017 on Orbitz
Very clean, hot water nice air condition. The staff are excelent and the restaurant is very fair price and good food. We enjoy everything the swiming pool even the small gym.
Comment from Hotel Management
Jun 28, 2017 by Celia, Hotel Management
Thank you.
5 out of 5
by madeleine

If you want to be with yourself,this is the place!

Posted Apr 24, 2017 on Hotels
Staying was good, relaxing, peaceful and great view. Enjoy the sightseeing and the beauties of the area.Great for been with family in a secure place. Nice dinning. And affordable prices.
2 out of 5
by A verified traveler from Mayaguez

Not what I expected.

Posted Apr 20, 2017
Let's start talking about the positive of this place; the staff was great and the food is delicious. The place is very clean but the humidity makes the room smelly. It is very unpleasant to sleep on those rooms. They need to remodel the place, get it paint. The beds are very confortable. Still I wouldn't stay there again it's more like a Motel room...