Good hotel in a good location
We were staying in the "normal" part of the hotel, not in the "Star Prestige" section. Nonetheless, the room was fairly big and spacious and in good condition, aside from the traditional keyholes outside the room doors, which, albeit no longer in use, are a bit rusty throughout the hotel and don't give a good impression. The cleanliness of the rooms and the quality of the daily clean are excellent, coming from a person that's fussy about it. The soundproofing of the rooms is not excellent, and you won't be able to sleep long after 9.30-10am as the furniture in the other rooms will be vigorously moved during cleaning. Not a problem for us, but I can see how others may be affected. Luckily, after 11pm, the hotel and the surroundings tend to go quiet, so no issues there. The location of the hotel is very good in general (sea view from most rooms, 5 minutes walk from the centre of Playa Blanca - nearest resort with loads of restaurants), and also if you want to see the island and have a car, especially because it's a 5 minutes drive to the Papagayo beaches, which we thought were the best ones on the island. The breakfast is quite good, with a decent variety for every taste and good quality overall. We didn't try the restaurants for lunch nor dinner.