Ratings based on 157 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Best Hotel Stay Ever

Posted Aug 23, 2017
The best hotel experience we have ever had. Beautiful and clean facilities. Amazing hotel gym (I never thought hotel gyms could be this nice). Wonderful food. The staff in this hotel set the bar so high!!! They define the meaning of hospitality! Loved every minute of my stay! Can ot wait to go back! And... the moonlight at the Barbaros bay!!! Stunning!!!
Comment from Hotel Management
Aug 28, 2017 by Hotel Manager, Hotel Management
Dear Mrs. Teona, Thank you very much for your kind interest in Kempinski Hotel Barbaros Bay and having taken the time to let us have your comments. We were delighted to read that you enjoyed your stay in our property and will be sharing your positive comments with all our team members. We will be looking forward to having the opportunity of welcoming you back again to the Kempinski Hotel Barbaros Bay in the near future. Yours sincerely, Arzu Topcu Civak Hotel Manager Kempinski Hotel Barbaros Bay
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful resort with great facilities

Posted Aug 21, 2017
Pros: Room size and facilities. Hotel facilities and nicely spaced out.
Cons: Unfortunately the room was not the sea view we had expected. If the information was more specific, we would have chosen a room with a better sea view!
This hotel was great. Keep in mind that it is a beach resort and therefore it is away from Bodrum city, but only about a 30 minute drive. Unfortunately the room was not the sea view we had expected. If the information was more specific, we would have chosen a room with a better sea view! There were extended walls on both side of the balcony which obstructed the view somewhat (ok no problem), but the flower/plant arrangement on the balcony was so poorly taken care of! I have attached some pictures for your review... Not sure if this was one of their worse rooms, as the other rooms had nice terraces and perfect seaviews
Comment from Hotel Management
Aug 28, 2017 by Hotel Manager, Hotel Management
Dear Guest, Thank you very much for your kind interest in Kempinski Hotel Barbaros Bay and having taken the time to complete to let us have your comments. We are very sorry to hear that you were not satisfied with your room and it was not up to the level of your expectations. Please be assured that your comments regarding the room and plants have been taken seriously on board and have been discussed with the relevant departments already. As a company, we continually strive to exceed our guests’ expectations and very much appreciate feedback such as yours, which plays an essential part in helping us to monitor our day-to- day operations and improve where necessary. We do hope that you will not judge our hotel and its services by this unsatisfactory experience and would like to once more thank you for your valuable input. Please do not hesitate to contact me directly to organise your future reservation. We will be looking forward to having the opportunity of welcoming you back again to the Kempinski Hotel Barbaros Bay in the near future. Once again, thank you for your valuable input. Yours sincerely, Arzu Topcu Civak Hotel Manager Kempinski Hotel Barbaros Bay
3 out of 5
by A verified traveler from switzerland

3-4 star hotel selling as a 5 star, not worth it

Posted Aug 7, 2017 on Orbitz
The facilities are very nice with a nice pool area, nice beaches and great spa. However the construction of the rooms is very cheap, you hear everything from one room to the next. We didnt sleep as there was someone snoring next room that felt like in our room. When other neighbors were going to the bathroom, same thing unfortunately. Each time someone walked on the floor above, we were getting all of it. Lastly the hotel is too understaffed; while all the staff is very nice and kind, it could take a pretty long time until you get what you ask. We stayed a week so had ample time to get the whole experience. We will not go back and would not recommend it.
5 out of 5
by Dareen

Great place but not too "Kempinski -ish"

Posted Jul 4, 2017 on Hotels
Best thing about the hotel is that it's new, fresh and clean. It's a bit secluded for those who fancy the hustle & bustle of the town center. We overall had a great stay but there were little heckups from room service and in-room dining that could have been avoided (especially for a big name like Kempinski)
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jun 25, 2017
We had great time in the hotel. The location is perfect it is peaceful and relaxing.
Comment from Hotel Management
Jun 30, 2017 by Hotel Manager, Hotel Management
Dear Guest; Thank you very much for your kind interest in Kempinski Hotel Barbaros Bay and having taken the time to let us have your review about our hotel. We were delighted to read that you enjoyed your holiday in our property and will be looking forward to having the opportunity of welcoming you back again to the Kempinski Hotel Barbaros Bay in the near future. Yours sincerely, Arzu Topcu Civak Hotel Manager Kempinski Hotel Barbaros Bay
5 out of 5
by A verified traveler

Great hotel and location

Posted Sep 13, 2016 on Hotels
Great hotel in a brilliant location. Very relaxing, great service and food.
Comment from Hotel Management
Sep 27, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your kind interest in Kempinski Hotel Barbaros Bay and having taken the time to let us have your comments. We were delighted to read that you enjoyed your stay in our property and will be sharing your positive comments with all our team members. We will be looking forward to having the opportunity of welcoming you back again to the Kempinski Hotel Barbaros Bay in the near future. Yours sincerely, Arzu Topcu Civak Hotel Manager Kempinski Hotel Barbaros Bay
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Wonderful hotel, even better staff!

Posted Aug 16, 2016
Second stay in two years. I can't recommend enough, the food and staff quality is top notch. The beach is somewhat far (10 mins walk or 3-4 mins buggy ride) due to hilltop location - to name a first world problem - but the beach is super nice. Would stay again without thinking.
Comment from Hotel Management
Aug 18, 2016 by Hotel Manager, Hotel Management
Dear Mr Eren; Thank you very much for your kind interest in Kempinski Hotel Barbaros Bay and having taken the time to let us have your comments. We were delighted to read that you enjoyed your stay in our property and will be sharing your positive comments with all our team members. We will be looking forward to having the opportunity of welcoming you back again to the Kempinski Hotel Barbaros Bay in the near future. Yours sincerely, Arzu Topcu Civak Hotel Manager Kempinski Hotel Barbaros Bay
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Nice hotel

Posted Jul 9, 2016
requested a specific view 10 months prIor To my stay and was disappointed that my request wasn't taken into consideration. unfprtuneyly the room i requested was booked at the time of my stay
Comment from Hotel Management
Aug 17, 2016 by Hotel Manager, Hotel Management
Dear Guest; Thank you very much for your kind interest in Kempinski Hotel Barbaros Bay and having taken the time to let us have your comments. Please be assured that your remarks regarding the Reservation Office have been taken very seriously on board and discussed with the relevant department. Feedback such as yours is always well received and can only help further motivate our employees to continue to offer outstanding service to all our guests. As a company, we continually strive to exceed our guests’ expectations and very much appreciate feedback such as yours, which plays an essential part in helping us monitor day-to-day operations and improve where necessary. Once again, thank you for your valuable input and we look forward to having the opportunity of welcoming you back to the Kempinski Hotel Barbaros Bay in the near future. Yours sincerely, Arzu Topcu Civak Hotel Manager Kempinski Hotel Barbaros Bay
5 out of 5
Recommended
for Everyone
by A verified traveler from Nadia, UK

Amazing hotel close to the beach

Posted Jun 21, 2016
Fab hotel! Quiet retreat with amazing SPA faciltities. If you are looking for the perfect and tranquil get away retreat with lots of pampering and amazing staff, this could be for you. Somewhere between Malibu, CA and Laguna beach! Perfect time is June as its not too hot temp north of 90F. Loved It!
Comment from Hotel Management
Jun 26, 2016 by Hotel Manager, Hotel Management
Dear Guest, Thank you very much for your kind interest in Kempinski Hotel Barbaros Bay and having taken the time to complete our survey and to let us have your comments. We were delighted to read that you enjoyed your stay in our property and will be sharing your positive comments with all our team members. We will be looking forward to having the opportunity of welcoming you back again to the Kempinski Hotel Barbaros Bay in the near future. Yours sincerely, Arzu Topcu Civak Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Dreamy Hotel in Barbaros Bay

Posted Jun 13, 2016
Pros: The hotel itself if beautiful and the staff and super friendly and attentive. Happy staff = Happy customers
Cons: The temperature of the bath/shower water could be hotter Bubble bath will be nice
Location: Bodrum city centre is 30 minutes away. Once you reach this hotel I dont think you would want to leave it.
We were greeted with a smile when we stepped out of our taxi until the moment we left. The staff went out of their way to make us feel at home. Highly recommended customer service, views, private pool, breakfast and restaurants are all top quality.
Comment from Hotel Management
Jun 26, 2016 by Hotel Manager, Hotel Management
Dear Guest, Thank you very much for your kind interest in Kempinski Hotel Barbaros Bay and having taken the time to complete our survey and to let us have your comments. We were delighted to read that you enjoyed your stay in our property and will be sharing your positive comments with all our team members. Feedback such as yours is always well received and can only help further motivate our employees to continue to offer outstanding service to all our guests. As a company, we continually strive to exceed our guests’ expectations and very much appreciate feedback such as yours, which plays an essential part in helping us monitor day-to-day operations and improve where necessary. Once again, thank you for your valuable input and we look forward to having the opportunity of welcoming you back to the Kempinski Hotel Barbaros Bay in the near future. Yours sincerely, Arzu Topcu Civak