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Reviews of Hotel Route-Inn Yamagata Ekimae

3 out of 5
Hotel Route-Inn Yamagata Ekimae
1-3-1, Futaba-cho, Yamagata, Yamagata-ken

Reviews

8.4

Very Good

Rating 10 - Excellent. 86 out of 247 reviews" "
Rating 8 - Good. 122 out of 247 reviews" "
Rating 6 - Okay. 28 out of 247 reviews" "
Rating 4 - Poor. 8 out of 247 reviews" "
Rating 2 - Terrible. 3 out of 247 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Christina

Disliked: Property conditions & facilities
OK for overnight stay as it closes to station. Hotel looks old. Hot tub is crowd and water extremely hot. Breakfast is crowd and impossible for more food as the line up is long.
Stayed 1 night in Mar 2024

4/10 Poor

Gareth

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Maria

Stayed 1 night in Sep 2022

8/10 Good

Kenichi

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast
Great place to stay. Breakfast was amazing!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Chiew, Kota Kinabalu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office is very good hospitality. Upon arriving 1pm. The room is ready for my check in. Has coffee provided at the lobby and good breakfast in the morning. Will consider again to stay there next time if I go to Yamagata.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. There's MaxValu behind the hotel so it's very perfect.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Functional hotel for solo travellers
As a solo traveller, you'll have all your necessities for what you need. They have a authentic breakfast buffet, coupled with a onsen after a long day.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great access to the train station. Grocery store nearby. Great views. Good breakfast.
Stayed 3 nights in Jun 2018

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Highly recommended. Walking distance from Yamagata JR station and bus stop to Mount Zao. Free coffee in lobby
Stayed 2 nights in Feb 2018

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Tosh, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trained staff
I happened to have a thing left behind at this hotel. Upon contact, the hotel staff immediately reacted with trained manner. My thing had been delivered to my H.Q. in this trip without any charges in 2 days. It was more than 1000km away! I phoned for Thanking and found that attended person knew all this case was about. Impressed.
Stayed 1 night in Aug 2017

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on the way to yamadera
Decor is very 1980s but of good quality and very well maintained. Staff and location could not have been better.

10/10 Excellent

Hui Lian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Staff were very helpful and polite. Check in was a breeze even though I arrived close to midnight! There is even an open air hot bath on the rooftop and the rooms were well-equipped with all the amenities you need for a comfortable stay. Very near the JR Yamagata station.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
A station handy value-for-money business hotel !!
As with Japanese business hotels generally, the room was tiny, but great value for money, handy to the station, and a yummy complimentary breakfast albeit with a mainly Japanese twist - but still plentiful and tasty.

10/10 Excellent

Douglas, Elizabethtown, KY USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel Service. Location Very Convenient
I had mistakenly booked my reservations for the night before our actual stay. The hotel staff was very understanding and agreed to simply transfer our reservation to that night. Also, they held our bags for us when we arrived early, so we could go sightseeing. When we arrived back at the hotel our bags were waiting for us in our rooms. Just a great hotel and I will be sure to look for Route Inn for all future trips to Asia.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is very comfort. The location is also convenience.

6/10 Okay

rie

Liked: Cleanliness
朝食の時間分けていたのに混みすぎてて、分けた意味あったのかな？と思った。
Stayed 1 night in Mar 2024

6/10 Okay

ノリミ

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

TAKAHIKO

Business traveler
Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

HsuehYung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離車站非常近！CP值非常高！
Stayed 1 night in Dec 2023

8/10 Good

しんや

Liked: Cleanliness, staff & service, property conditions & facilities
駅のそばにあり、周りが静かなのが良い。朝食は種類がそこそこあり基本的な朝ごはんという感じで美味しいです。
Stayed 1 night in Dec 2023

8/10 Good

KAORU

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅前でアクセス完璧
Stayed 1 night in Nov 2023

2/10 Terrible

アキラ

Stayed 1 night in Nov 2023

8/10 Good

ひでゆき

Liked: Cleanliness, staff & service
部屋はキレイにされていて気持ち良く利用できました。浴場も夜遅くと朝も利用出来て良かったです。
Stayed 1 night in Nov 2023

10/10 Excellent

TOSHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

YOSHIZUMI

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

ヤスヒロ

Liked: Cleanliness, staff & service
風呂のお湯を抜くとトイレ部の足元までお湯が逆流して水浸しになった。 風呂のトラブル以外は快適に過ごせた
Stayed 1 night in Oct 2023

10/10 Excellent

OHTSUYAMA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

キクコ

Liked: Amenities
駅前でアクセスよく清潔で迅速に対応していただき大浴場でゆっくりくつろげ荷物の預かりもあり助かりました
Stayed 1 night in Sep 2023

10/10 Excellent

Kazuko

Stayed 1 night in Sep 2023

8/10 Good

Kazuto

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
駅に近く朝食も大変美味しかったです。
Stayed 1 night in Sep 2023

8/10 Good

HIROYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです。
Stayed 2 nights in Sep 2023

10/10 Excellent

きみえ

Stayed 1 night in Sep 2023

8/10 Good

ゆういちろう

Stayed 1 night in Aug 2023

8/10 Good

MASAKI

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
風呂の臭い。大浴場？
部屋の風呂が臭った。石鹸臭のような臭いだが、かなりきつく少なくとも快適ではなかった。排水溝の臭いかもしれない。 それと大浴場と宣伝する割には小さく、6～7人を超すとかなり混雑していた。
Stayed 2 nights in Aug 2023

8/10 Good

Eizo

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

ヨシカズ

Liked: Cleanliness, staff & service
快適に過ごせました。
Stayed 1 night in Aug 2023

8/10 Good

かずよし

Liked: Cleanliness, staff & service, property conditions & facilities
全て良かったです。 また、利用したいです。
Stayed 1 night in Aug 2023

8/10 Good

ヨシノリ

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
今夏の旅行で初めて利用させてもらいましたが、駅近でにぎやかな立地でもあるのにとても静かで有クリア済むことができました。 ただし、浴槽など水回りの設備が古いのと、寝具の湿っぽさが気になり、エアコンをドライに設定して朝には湿度が抜けましたが、あらかじめエアコンをドライで稼働していただけたらさらに評価を上げることができたと思います。
Stayed 1 night in Jul 2023

8/10 Good

SHUNICHI

Liked: Cleanliness, staff & service, room comfort
ホテルの部屋の忘れ物を素早く自宅へ配送いただきました。ありがとうございました。
チェックアウト後に衣服をワードローブに掛けたままにしていたことに気づきました。バスの時刻がせまっていたのでホテルに戻らずに電話にて着払いにて荷物を自宅に届けるようお願いしました。翌日宅急便にて荷物が届き、お礼を言うと手数料は要りません　また来てくださいと親切な応答でした。 親切で素早い対応に感謝しています。
Stayed 1 night in Jul 2023

4/10 Poor

Keizo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
朝食会場の長蛇の列
駅近で便利、部屋も綺麗。大浴場も良い。唯一不満なのが、朝食の件。提供される料理の数が少ないのに、狭い場所に並べてあり、各ゲストがゆっくりと料理を取り分けるため、長蛇の列ができている。せっかくの良い気分が台無しに。スペースの問題もあるでしょうが、もう少し料理の配列を考えるとかして、改善しないと勿体無い。なお豪雨のため外出を諦め、ホテルで夕食をとったが、もともと料理選択の余地が少ない上に、あれもないこれもないで何のために営業しているのか疑問。ホテルの評判を落とすなら閉めた方が良いと思います。
Stayed 1 night in Jun 2023

10/10 Excellent

Hirohito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
駅近で、駅から真正面の為迷うことはありません。 ところだから設備の古さは目立つものの、清掃は行き届いておりました。 アメニティは、着心地の良いパジャマも使い捨てのスリッパが常備され、そのまま最上階の人工温泉や一階の朝食会場にも行けます。 隣に24時間営業のスーパーもあり、買い出しにも事欠きません。 コスパは最高でオススメです！！
Stayed 1 night in Jun 2023

10/10 Excellent

もえ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

シュウイチ

Stayed 1 night in Jun 2023

8/10 Good

Kayoko

Liked: Cleanliness, staff & service, property conditions & facilities
駅の目の前だったので移動が楽で良かった。
Stayed 1 night in Jun 2023

8/10 Good

naomi

Traveled with group
Liked: Cleanliness, staff & service
施設が少し古い感じがしましたが、トータルでは快適に過ごせました。
Stayed 1 night in Jun 2023

6/10 Okay

Junko

Liked: Staff & service
今回、雨が激しくてチェックインを本来15時のところ、１時間程早くホテルに到着したのですが、フロントの皆さんの雰囲気がとても良く、お部屋を準備してくださいました。 無理を言ってすみませんでした。 翌日の朝食が混雑しそうな事もちゃんと説明してくださったので混雑もそんなに気になりませんでした。 立地は駅前でとにかく便利だと思います。 次回は天気の良い時にお邪魔したいです。
Stayed 1 night in Jun 2023