Ratings based on 1,014 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice experience

Posted Sep 8, 2017
Pros: Laundry room.
We could wash our clothes in the laundry room, so we could bring the clean clothes with us before we get back to our place. Washer, detergent, dryer are provided...Nice experience. We also enjoyed our free drinks and snacks during the VIP lounge hours.
Comment from Hotel Management
Sep 11, 2017 by Kevin Yen, General Manager, Hotel Management
Dear Guest, Thank you for choosing Chateau de Chine Hotel as your accommodation in Kaohsiung. We are truly delighted to know that you are satisfied with our overall services and facilities with us. Your kind comments are greatly appreciated and we shall pass this on to all our team members. We Look forward to seeing you soon. Sincerely, Kevin Yen, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from SG

Nice location

Posted Jul 22, 2017
1 to 3 min walk to MRT / Macdonald & Family Mart. Walking distance to love river / pier 2.
Comment from Hotel Management
Jul 29, 2017 by Guest Service Team, Hotel Management
Dear Valued Guest, Thank you for staying with us and for taking the time to share your kind feedback with us. It was a pleasure to read your review and how excellent you found our hotel. I hope the central location gave you lots of opportunities to explore lively Kaohsiung city and we hope to have the chance to welcoming you back soon. Kindest regards, Kevin Yen General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
Pros: Clean, modern, confortable, great breakfast buffet. Great value for the rate we paid.
We had an excellent stay at this great hotel. As VIP+ Gold we received a free upgrade which included access to the VIP lounge - free coffee all day. The hotel is well located near to many attractions such as Pier-2 and just around the corner from a MRT station.
Comment from Hotel Management
Jul 7, 2017 by Kevin Yen, General Manage, Hotel Management
Dear Guest, Thank you for choosing Chateau de Chine Hotel as your accommodation in Kaohsiung. We are truly delighted to know that you are satisfied with our overall services and facilities with us. Your kind comments are greatly appreciated and we shall pass this on to all our team members. We Look forward to seeing you soon. Sincerely, Kevin Yen, General Manage
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location close to the river and park

Posted Jul 3, 2017
Good access to subway and city center. Hotel is in a relatively new condition. Value for money
Comment from Hotel Management
Jul 7, 2017 by Kevin Yen, General Manage, Hotel Management
Dear Guest, Thank you for choosing Chateau de Chine Hotel as your accommodation in Kaohsiung. We are truly delighted to know that you are satisfied with our overall services and facilities with us. Your kind comments are greatly appreciated and we shall pass this on to all our team members. We Look forward to seeing you soon. Sincerely, Kevin Yen, General Manage
3 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

very small lobby

Posted Jun 26, 2017
Pros: service is really good
Cons: they should have wider lobby
Location: the location is very good, many local food around, close to night market, and MRT.
I could not sleep well at night, my room had very loud sound several times, sounded like some machine or valve.
Comment from Hotel Management
Jul 8, 2017 by Kevin Yen, General Manager, Hotel Management
Dear Guest, Thank you for choosing Chateau de Chine Hotel as your accommodation in Kaohsiung. Your valuable feedback definitely is the best drive for the team to provide better service. We do apologize for your unpleasant experience with the loud sound. Your cherish feedback will be considered seriously in our improvement plan. The team and myself welcome you back to the sunny city Kaohsiung in the near future. Best Regards, Kevin Yen, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel near to Metro Station

Posted Jun 25, 2017
Location is good as it is just 5 min walk from YenChen Pu Station exit 2 or 3. The staff will greet at entrance. All staff are generally helpful and courteous. The room is clean and quiet enough for a good night sleep. Wifi signal strong and there are free common washing machine at 8th and 10th flr for use. Some negative will be there is no view from the room I have and I was placed at the smallest unit at the floor when I made a return trip to stay after my short trip to Kending for 2 nights. Certainly not a welcome back gesture on this. Nevertheless we just put up with this as we do not bother to move again.
5 out of 5
by Chiek King

Superb

Posted Jun 18, 2017 on Hotels
Check in speed is fast, staffs are extremely friendly. Room is clean an spacious. Nothing much to comment, it is a good hotel.
5 out of 5
by Jason

Enjoyed the Stay at the Hotel

Posted Jun 11, 2017 on Hotels
The hotel is well located, walking distance to Pier 2, Yan Cheng Pu Train Station, and many good eating places around the area. A 24 hour family mart is just located beside the hotel which added convenient for buying snacks, drinks, or food. Hotel staves are very friendly and offer good services. Hotel room is decent size and clean. I also like the guest lounge at the hotel, nice ambience and free drinks and snacks.
5 out of 5
by Priscilla

This traveler left a rating score only Posted Jun 11, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Best place to stay in KaoShiung

Posted Jun 4, 2017
Home away from home, great location wonderful staff, had such a happy experience during our stay, will definitely reccomend it to anyone looking for a nice hotel in Kaoshiung.
Comment from Hotel Management
Jul 1, 2017 by 翰品酒店 高雄, Hotel Management
Dear Guest , Thank you for choosing Chateau de Chine Hotel as your accommodation in Kaohsiung. We are truly delighted to know that you are satisfied with our overall services and facilities with us. Your kind comments are greatly appreciated and we shall pass this on to all our team members. We Look forward to seeing you soon. Sincerely, Kevin Yen, General Manager