Ratings based on 46 Verified Reviews

3.0 out of 5
50% of guests recommend
3.0 Room cleanliness
2.9 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted May 25, 2018
All except for one lovely lady tending the bakery the Staff was rude and acted inconvenienced when we needed something. Extra undisclosed charges. We ordered pizza for 15 and got two small pies. We were told it would take 11/2 hours to get two more. Drinks came after we were done eating.
Comment from Hotel Management
Jun 19, 2018 by The Reservation Team Manager, Hotel Management
We're sorry you were unhappy in our property. We're working hard to solve the issue you experienced. Thanks for letting us know.
3 out of 5
by A verified traveler

Posted Dec 20, 2017
The bathroom was terrible and each day I could see some dead insects therein. Hot water is not always available. The very last day I was not able to take a bath.
Comment from Hotel Management
Dec 26, 2017 by The reservation team manager, Hotel Management
Thank you for your feedback, we're sorry you were unhappy in our property. We're working hard to solve the issue you experienced. Thanks for letting us know.
3 out of 5
by A verified traveler from Toronto, Canada

Relatively isolated hotel

Posted Dec 17, 2017
Pros: The location is good if you want to be out of the fray. Great views. Quiet.
Cons: The hotel is in need of a major upgrading/updating. Service could be improved. Breakfast (not included) was expensive and not particularly good.
The building, built in the late 1960s, has seen better days. While it may be one of the better hotels in Yaounde (no basis for comparison), it falls short of today's international standards. Staff were a bit diffident, rooms need updating, corridors were dark and, all and all, it was an acceptable but not particularly pleasant stay. I don't think there was value for the money.
Comment from Hotel Management
Dec 18, 2017 by The Reservation Team Manager, Hotel Management
Dear JBG, thank you for your feedback, Your observation count, and they are taken into consideration. Thank you for letting us know.
1 out of 5
by Karl

Posted Jun 11, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017 by Hotel La Falaise, Hotel Management
Dear Karl, We're sorry you were unhappy in our property. We'll work hard to improve our service. Thank you
4 out of 5
by PROTAIS

Posted Jan 4, 2017 on Hotels
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Dear Protais, Thanks for your evaluation. We'll be happy to welcome you again. Your satisfaction is our priority. Regards, The reservation team.
4 out of 5
by PROTAIS

Posted Jan 2, 2017 on Hotels
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Thanks for your feedback. We'll be happy to welcome you again. Your satisfaction is our priority.
4 out of 5
by A verified traveler

Convenient golf hotel

Posted Nov 15, 2016 on Hotels
Globally good, despite moving from one room to an other to get the best internet wifi connection at the expense of a view on the golf course and the town. Internet connection is poor in any room even if you choose a room as close as possible to the router (i.e. on the 4th floor room 433 and suite 434 are the best spots but you are still not able to access to videos on youtube) I managed to move to room 433. The room is very clean, but the shower is leaking so the small bathroom (get rid of the 'bidet'!) is wet almost the whole day. Room service is ok, and the breakfast buffet is great with a big variety of local dishes. I like this hotel because of its location on the mountain, far from urban pollution, and its easy access to the golf course
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Thank you for your feedback, we are happy you were satisfied in our property. We will also be happy to wlecome you again. Your satisfaction is our priority. Best regards, Stéphane.
3 out of 5
by A verified traveler

poor international experince on the guest

Posted Jul 29, 2016 on Hotels
The poor reception of understanding the online prepaid reservation made stranded on hour
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 8, 2016 on Hotels
1 out of 5
by Mohammad

This traveler left a rating score only Posted Apr 4, 2016 on Hotels