Children's play area - outdoor
Check availability

Reviews of Hotel Mont Fébé

4 out of 5
Hotel Mont Fébé
BP 711, Yaoundé

Reviews

6.0
Rating 10 - Excellent. 8 out of 80 reviews" "
Rating 8 - Good. 22 out of 80 reviews" "
Rating 6 - Okay. 25 out of 80 reviews" "
Rating 4 - Poor. 10 out of 80 reviews" "
Rating 2 - Terrible. 15 out of 80 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gloria

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and run-down, facilities including showers are toilets are completely broken down. Inadequately lighting in the rooms. No amenities provided not even towels - you have to ask for one. The staff especially at the reception are rude and unfriendly. It's also very inconveniently located and there are no taxis. It is not value for money at all.

2/10 Terrible

Besong Lucy

Disliked: Property conditions & facilities
Needs renovation; especially the bathroom.
Stayed 1 night in Dec 2023
Response from The Reservation Team Manager on Feb 2, 2024
Dear Lucy,We're sorry you disliked your stay in our property. We're working hard to improve our service. Thanks for letting us know.

8/10 Good

Simon Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very goods
Stayed 6 nights in Sep 2023

6/10 Okay

Petra

Disliked: Staff & service
This hotel has passed its glory days; everything was rusty and outdated- showers, pool, elevators… towels were dirty and there was only 1 towel everyday even we asked for two because of two person. Most of the staff was unfriendly and didn’t speak English. No free shuttle or gym as was promised in the internet page. Hotel never answered to the rmails.
Stayed 13 nights in Apr 2023

2/10 Terrible

Jacqueline

10/10 Excellent

Henriette Thérèse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Le Responsable des Réservations on Oct 20, 2022
Chère Henriette,Merci pour votre feedback.Votre satisfaction nous honore.

8/10 Good

Emmaculate

Liked: Staff & service
Stayed 2 nights in Apr 2022

6/10 Okay

Frederic

Disliked: Property conditions & facilities
Quiet and safe
Stayed 3 nights in Mar 2022
Response from Le Responsable des Réservations on Apr 26, 2022
Cher Frédéric, Merci pour votre feedback. Votre satisfaction est notre priorité.

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 7 nights in Feb 2022
Response from Le Responsable des Réservations on Apr 26, 2022
Merci pour votre feedback. Votre satisfaction est notre priorité.

8/10 Good

Victor

Liked: Staff & service
You can take a hot shower (or a warm or cold one) any time of the day in a town where the residents often go without water from their faucets for weeks at a stretch.
Stayed 2 nights in Dec 2021
Response from The Reservation Team Manager on Jan 10, 2022
Dear Victor, Thank you for your feed back. We are happy you were satisfied in our property.

2/10 Terrible

Hilaire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ridiculous!!!!!
Ridiculous. I thought I booked an executive room. I got sent in a standard room. As if this was not enough, when I got in, I had no parking and I was asked to park a bit far from the gate. My booking was not confirmed and I had to wait for the lady to call and confirm the room type. At the end, I had a standard room with leaking taps, phone not working (had to go to the front desk to order room service) no chair for the main desk. Tired of this. Not sure if I'll book here again. Ridiculous.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Le Responsable des Réservations on Apr 12, 2021
Merci pour votre feedback, Votre fidélité nous honore et votre satisfaction est notre priorité.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private location makes it a charm. Cozy. Rooms need modernization. Surprisingly found roaches.
Stayed 3 nights in Mar 2019
Response from Le Responsable des Réservations on Aug 15, 2019
Merci pour votre feedback, Nous sommes heureux que vous ayez trouvé satisfaction dans notre établissement. Nous serons également ravis de vous accueillir à nouveau. Votre satisfaction est notre priorité.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
All except for one lovely lady tending the bakery the Staff was rude and acted inconvenienced when we needed something. Extra undisclosed charges. We ordered pizza for 15 and got two small pies. We were told it would take 11/2 hours to get two more. Drinks came after we were done eating.
Stayed 1 night in May 2018
Response from The Reservation Team Manager on Jun 19, 2018
We're sorry you were unhappy in our property. We're working hard to solve the issue you experienced. Thanks for letting us know.

6/10 Okay

Verified traveler

Disliked: Room comfort
The bathroom was terrible and each day I could see some dead insects therein. Hot water is not always available. The very last day I was not able to take a bath.
Stayed 3 nights in Dec 2017
Response from The reservation team manager on Dec 26, 2017
Thank you for your feedback, we're sorry you were unhappy in our property. We're working hard to solve the issue you experienced. Thanks for letting us know.

6/10 Okay

JBG, Toronto, Canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Relatively isolated hotel
The building, built in the late 1960s, has seen better days. While it may be one of the better hotels in Yaounde (no basis for comparison), it falls short of today's international standards. Staff were a bit diffident, rooms need updating, corridors were dark and, all and all, it was an acceptable but not particularly pleasant stay. I don't think there was value for the money.
Stayed 4 nights in Dec 2017
Response from The Reservation Team Manager on Dec 18, 2017
Dear JBG, thank you for your feedback, Your observation count, and they are taken into consideration. Thank you for letting us know.

2/10 Terrible

Karl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from Hotel La Falaise on Jun 20, 2017
Dear Karl, We're sorry you were unhappy in our property. We'll work hard to improve our service. Thank you

8/10 Good

PROTAIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Jan 10, 2017
Dear Protais, Thanks for your evaluation. We'll be happy to welcome you again. Your satisfaction is our priority. Regards, The reservation team.

8/10 Good

PROTAIS

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Response from General Manager on Jan 4, 2017
Thanks for your feedback. We'll be happy to welcome you again. Your satisfaction is our priority.

8/10 Good

Solofo

Liked: Cleanliness, staff & service
Convenient golf hotel
Globally good, despite moving from one room to an other to get the best internet wifi connection at the expense of a view on the golf course and the town. Internet connection is poor in any room even if you choose a room as close as possible to the router (i.e. on the 4th floor room 433 and suite 434 are the best spots but you are still not able to access to videos on youtube) I managed to move to room 433. The room is very clean, but the shower is leaking so the small bathroom (get rid of the 'bidet'!) is wet almost the whole day. Room service is ok, and the breakfast buffet is great with a big variety of local dishes. I like this hotel because of its location on the mountain, far from urban pollution, and its easy access to the golf course
Response from General Manager on Nov 17, 2016
Thank you for your feedback, we are happy you were satisfied in our property. We will also be happy to wlecome you again. Your satisfaction is our priority. Best regards, Stéphane.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
poor international experince on the guest
The poor reception of understanding the online prepaid reservation made stranded on hour

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Big need for staff training & improved supervision
Average quality of the room because of the old furnitures and limited amenities. The only real advantage of the hotel is its location on Mont Febe allowing a beautiful view on the town of Yaounde and avoiding downtown pollution. Service quality is below common standards: slow and not fully reliable. Big need for renovation of furnitures, carpets and curtains. Avoid room 421.

8/10 Good

Natalie, USA

Liked: Cleanliness, staff & service, room comfort
Next best thing to the Hilton.
i was comfortable at this hotel. Apart from distance to town, the views were fabulous from the balcony/ golf view rooms.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Business
Great for Business and had no problems

8/10 Good

Ejaz, Toronto

Liked: Cleanliness, staff & service, room comfort
Mon't Fab'e Stay
The location wise Hotel is excellent. Nice view of Mountains but little far from the town.

6/10 Okay

frequenttravellerKV, South Africa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired hotel but good view
If you want to be in the middle of town, this is not the hotel for you as it's quite far out, but located on one of Yaounde's 7 hills and has a great view over the city. The hotel itself is very tired - they are beginning (well overdue) renovations, and the rooms on the 6th and 7th floor have already been done. I didn't stay in them, but the rest of the hotel certainly isn't 4*. It's acceptable, but nothing special.

10/10 Excellent

nairobijoy, Nairobi, Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful respite from hectic Yaounde
I really disagree with some of the negative reviews here. My room - with a balcony and golf view, which I highly recommend paying for - was beautiful, with a comfortable bed and a good work space, and an amazing view - nice to come back to after a long day. Excellent shower. Huge pool, very good for swimming laps, and open late. The gym on the other hand is not at all appealing. The hotel is about 20 min outside of town, but there is nothing appealing and affordable in town, so this is your best option (I've tried 3 other hotels in town and will definitely go back to Mt Febe).

6/10 Okay

Verified traveler

6/10 Okay

South African, Cape Town

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
For my purposes it was ok as I did not need to be close to City. The hotel was obviously very nice and chic in its day but now needs much work to get it back to that level.Breakfast dining room poor and qualit of food poor.Standard of english in reception not very good.Business Centre is not well stocked and equipped and pricey

6/10 Okay

Roland

Business traveler
Disliked: Staff & service, property conditions & facilities
Feels like travelling back to the seventies. Loved it.
Stayed 2 nights in Jan 2024
Response from The Reservation Team Manager on Feb 2, 2024
Dear Roland, We're happy you enjoyed your stay in our property. Your satisfaction is our priority.

2/10 Terrible

Nathan

Stayed 7 nights in Jan 2024
Response from The Reservation Team Manager on Feb 2, 2024
Dear Nathan,We're sorry you disliked your stay in our property. We're working hard to improve our service. Thanks for letting us know

4/10 Poor

Markus

Disliked: Cleanliness, amenities, property conditions & facilities
Teppichbodenim Zimmer hat während meines Aufenthaltes (10 Tage) keinen Staubsauger gesehen. .....
Stayed 12 nights in Sep 2023

10/10 Excellent

Egon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ce qui m a le plus plu c est la gentilesse des hotesses du petit dejeuner du matin et le cadre,la piscine etait magnifique.. ..
Stayed 2 nights in Feb 2023
Response from Le Responsable des Réservations on Mar 16, 2023
Cher Egon,Merci pour votre feedback.Votre satisfaction nous honore.

8/10 Good

Marc

Stayed 3 nights in Sep 2022

10/10 Excellent

Marc

Stayed 2 nights in Oct 2022

6/10 Okay

ABA ADVISORY

Business traveler
Liked: Room comfort
Disliked: Staff & service
Qualité de service à améliorer OK pour le reste
Comportement de certains employés surtout à la réception pas du tout professionnel. De plus les gens sont jugés par leur apparence et des à priori. La qualité de service sur différents aspects découle donc de ce jugement. Séjour que je dirai moyen dans l'ensemble. Beaucoup d'amélioration à effectuer en terme de qualité de service surtout pour un hôtel de ce standing (4 étoiles) avec sa réputation et son image
Stayed 13 nights in Mar 2022

2/10 Terrible

Pat carter junior

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ce n’était pas propre c’est très vieux Et il y avait des cafards
Stayed 1 night in Mar 2022

8/10 Good

FIRELESS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022
Response from Le Responsable des Réservations on Feb 22, 2022
Merci pour votre feedback, Nous sommes ravis que vous ayez trouvé satisfaction dans notre établissement. Votre fidélité nous honore

4/10 Poor

Christian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

6/10 Okay

Adrien

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Le Responsable des Réservations on Apr 12, 2021
Cher Adrien, Merci pour votre feedback. Votre fidélité nous honore et votre satisfaction est notre priorité.

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Habitué du mont fébé
Un habitué du mont Fébé! A part la literie qui n’est pas mauvaise, la chambre manque d’un rafraîchissement surtout la salle de bain. L’atout majeur de cet hôtel c’est la vue et la piscine. Je n’ai presque pas manger a l’hôtel car la carte est restreinte et en plus il n’y a pas toujours les disponibilités, de plus c’est très cher pour le Cameroun ( poisson braisé a 12000-15000cfa alors qu’en ville vous trouverez pour 2000cfa ) le buffet PDJ pareil cher pour ce que s’est. Le personnel est adorable a l’exception des réceptionnistes, si vous voulez un sourire de leurs parts il va falloir vous armer de patience. Pour conclure, c’est un bon hôtel pour juste dormir, profiter de la vue et de la piscine.
Stayed 8 nights in Jan 2021
Response from Le Responsable des Réservations on Jan 13, 2021
Merci pour votre retour, Toutes vos observations ont été prises en compte. Merci de nous en avoir fait part. Votre satisfaction est notre priorité.

8/10 Good

Reinhard

Stayed 3 nights in Mar 2020

4/10 Poor

François

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Le Responsable des Réservations on Mar 23, 2020
Merci pour votre feedback François, Nous sommes désolés que vous ayez été mécontent de votre séjour dans notre établissement. Nous faisons de notre mieux pour résoudre le problème que vous avez rencontré. Merci de nous en avoir fait part

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Lage ist sehr gut. Innen schlecht, stickig und schmudilig. Renovierung notwendig. Keine weitere Empfehlung.
Stayed 3 nights in Aug 2019
Response from Le Responsable des Réservations on Aug 21, 2019
Merci pour votre feedback, Nous sommes désolés que vous ayez été mécontent de votre séjour dans notre établissement. Nous faisons de notre mieux pour résoudre le problème que vous avez rencontré. Merci de nous en avoir fait part.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
à éviter, surtout le dimanche
Le dimanche de 12h à 18h, impossible de se reposer dans cet hôtel. Autour de la piscine est organisé un buffet avec de la musique à fond et des jeux pour enfants. L'animateur hurle dans le micro. Un cauchemar... De plus, on m'a attribué une chambre au 1er étage alors que l'hôtel était presque vide ; du coup j'étais aux premières loges...
Stayed 2 nights in Jul 2019
Response from Le Responsable des Réservations on Jul 30, 2019
Merci pour votre feedback, Nous sommes désolés que vous n'ayez trouvé satisfaction dans notre établissement. Nous faisons de notre mieux pour résoudre le problème que vous avez rencontré. Merci de nous en avoir fait part.

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Aimé rien, aucun service sérieux, tout sale, odeurs nauséabondes dans les chambres, moquette non nettoyée ni aspiré (jamais). Nourriture immangeable, eau sortante des robinets couleur maron, eau chaude non disponible pendant un jour complet
Stayed 4 nights in Mar 2019
Response from Le Responsable des Reservations on Mar 14, 2019
Nous sommes désolés que n'ayez pas été satisfait de votre séjour dans notre établissement. Vos observations sont prises en compte. Merci de nous en avoir fait part.

6/10 Okay

Johan

Liked: Cleanliness
Disliked: Property conditions & facilities
Matig verblijf, kamer aan update toe
Vriendelijk personeel, wat afgeleefde kamer. Ontbijt ok, maar vrij prijzig. Keuze voor avondmaal in restaurant prima. Taxi vervoer aan hotel aan de dure kant.
Stayed 3 nights in Sep 2018
Response from De manager van het reserveringsteam on Nov 9, 2018
Beste Johan, Uw waarneming wordt in aanmerking genomen. We werken hard aan deze problemen. Bedankt dat je dat ons laat weten.

8/10 Good

leo, la rochelle

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
hotel de Yaoundé à recommander
Hotel tres bien situé pour se reposer à Yaoundé Le personnel est tres gentil , le restaurant est parfait, toute la cuisine est tres tres bonne car nous sommes restés une semaine et avons goûté à Beaucoup de plats. (attention le Tout aux conditions de l'Afrique à Ne Surtout pas oublier ) Nous y retournerons avec grand plaisir
Stayed 4 nights in Sep 2018
Response from Le Responsable de l'Equipe de Réservation on Sep 19, 2018
Cher Leo, merci pour votre feedback. Nous sommes ravis que vous ayez trouvé satisfaction dans notre établissement. Nous serons également heureux de vous accueillir à nouveau. Votre satisfaction est notre priorité.