Ratings based on 378 Verified Reviews

4.8 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice hotel with beautiful private beach

Posted Oct 11, 2017
Pros: Private beach
Cons: The frequency of hstle bus to down town.
Location: D mall
Just relux on the beautiful private beach. Look beautiful sun set. All facilities are beutuful
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

The resort gave us the best vacation ever!

Posted Aug 30, 2017
Pros: The entire resort staff were very polite and hospitable! They helped me celebrate family birthdays with decorations, cake, and karaoke in our villa!
Cons: Everything was perfect!
Location: My kids enjoyed the adventure zone. We love the international breakfast buffet! Beautifully designed pools overlooking tropical waters.
We stayed at the pool villa with our very own butler, Lucel! She was great and accommodated us well.The rooms were very clean, even the bath towels look new. Our villa was beautifully decorated with art pieces. I especially love our master bathroom with a large rainforest shower. The villa manager, Lazarus, greeted us from the beginning of our vacation and wished us farewell when we left. He had a talent of remembering our names when we saw him during our stay. We definitely will be back but stay longer to make up the days when we had rain.
Comment from Hotel Management
Sep 12, 2017 by Shangri-La's Boracay Resort & Spa, Hotel Management
Thank you so much for your kind words about your Shangri-La Boracay experience. We are very happy that you look forward to coming back here. We hope to see you again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Encinitas CA

Large but very nice

Posted Aug 5, 2017
Extremely friendly staff, always ready to help. The accommodations were high quality, spa was beautiful. Unfortunately weather was very stormy - apparently July August is not a good time to visit.
Comment from Hotel Management
Aug 7, 2017 by Shangri-La's Boracay Resort & Spa, Hotel Management
Thank you so much for your feedback! Great to know that you enjoyed your stay with Shangri-La's Boracay Resort & Spa and you enjoyed our accommodations, and CHI, The Spa. See you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous resort

Posted Jul 16, 2017
The resort lies between a forest hills and the beach, the landscape is beautifully manicured. Even though there are a larger number of rooms, there are many spots to enjoy tranquility. The staff is exceptional, all very friendly and helpful. The restaurants on the property are very good with a wide selection of dishes for everyone's taste. The beach is easily accessible and the water clear and warm. We enjoyed our stay very much.
Comment from Hotel Management
Jul 31, 2017 by Shangri-La's Boracay Resort & Spa, Hotel Management
Thank you so much for the great feedback! We are very happy to know that you thoroughly enjoyed everything about the resort. Looking forward to seeing you once again here in Paradise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn NY

Perfect

Posted Jul 1, 2017
Pros: Everything
Cons: Nothing. It was all perfect
Location: The location is private and secluded and they have their own personal beach. There's "D Mall" which is about a 30 min drive from the resort
It was perfect.Go,Go, Go! The resort is secluded and they have these buggy carts that can drop you all around the resort which is good when you don't feel like walking. They have their own private beach. Everyone is so friendly and warm and welcoming.I personally loved the rainfall showers in the room. Apparently I went after the busy season so mostly everywhere we went there wasn't a lot of people (the gym, the spa) and it felt pretty private.
Comment from Hotel Management
Jul 3, 2017 by anne, Hotel Management
Hi Melody, Thank you so much for the wonderful review. Regards, Anne Busfield General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Claremont, CA

Better than Atlantis, Bahamas

Posted Jun 22, 2017
Pros: Clean, quiet, relaxing
Cons: need better food quality for the money.
Location: the resort has a free shuttle ride to the town (small, but there are few bars and good restaurants) on the hour.
The water is so blue and clear. We had a wonderful time at this resort. The resort is in the north end of the island, so the sand is not as soft but it is so quiet and the resort has its own private beach. Overall, it is a great resort. the spa is excellent. If not for the long air plane ride, I will prefer this island than Bahamas! I highly recommend this resort if you are visiting Boracay Island ( or Manila ), this is only a 40 minutes air from Manila.
Comment from Hotel Management
Aug 3, 2017 by anne, Hotel Management
Thank you so much Frankie for the five star rating!
5 out of 5
Recommended
for Everyone
by A verified traveler

Heaven! Simply heaven.

Posted Jun 4, 2017
Pros: Everything.
Maximum relaxation, maximum comfort, maximum vacation.
Comment from Hotel Management
Jun 5, 2017 by Anonymous, Hotel Management
Dear Guest, Thank you so much for the five star rating! We are very happy to know that you had an enjoyable stay here at the resort. We look forward to having you again here in Paradise!
5 out of 5
by Ciara

Posted Jun 4, 2017 on Hotels
Comment from Hotel Management
Jul 3, 2017
Hi Ciara, thank you so much for the five star rating!
5 out of 5
Recommended
for Everyone
by A verified traveler

the service was amazing.

Posted Apr 30, 2017
We had a villa and we needed to call a cart to come and pick us up and the service was quick efficient and extremely friendly
Comment from Hotel Management
May 5, 2017 by Anonymous, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted Apr 23, 2017 on Hotels
Comment from Hotel Management
Apr 28, 2017
Thank you so much for your rating!