Ratings based on 482 Verified Reviews

4.0 out of 5
87% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Great Place!

Posted Oct 10, 2017
Pros: View and spacious.
Cons: You can tell it's an older place but very clean. No complaints!
Location: Perfect Location. Lots of great restaurants and other cities close by.
the Staff was awesome. They made sure we were accommodated. A perfect place and location. Thanks!
Comment from Hotel Management
Oct 13, 2017 by Terry, Hotel Management
Thank you so much, Mary, for sharing your recent experience with the Expedia community. We're pleased that you enjoyed your visit with us and look forward to seeing you again next season!
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Beautiful location

Posted Oct 3, 2017
Excellent rooms , clean , indoors with hot tub and outdoors pool super clean , great service , stuff 10 points and best of all complementary breakfast. 2 step from the most beautiful beach. Highly recomended .
Comment from Hotel Management
Oct 5, 2017 by Terry, Hotel Management
Thank you so much for sharing your comments and photos from your recent visit. We look forward to welcoming you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Pros: Proximity to the beach. Right on the beach, who can ask for anything better on the Cape.
Cons: Our stay included a breakfast buffet in the room price. I would not call it a buffet. No options for toast, waffles etc.
Great spot on the beach. Close to restaurants. Our room appeared to have been renovated with new carpet and beds. Not sure if this applies to all the rooms so rated it down one for the condition.
Comment from Hotel Management
Oct 3, 2017 by Terry, Hotel Management
We appreciate sharing your experience with the Expedia community and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from south okanagan BC Canada

Large room with amazing beach acess

Posted Oct 1, 2017
We stayed for 2 nights at the end of our honeymoon! The room was huge with a beautiful deck overlooking the pool area and ocean.The staff was very friendly and the room was clean. Couldn't have asked for a better way to end our week!
Comment from Hotel Management
Oct 3, 2017 by Terry, Hotel Management
We appreciate sharing your experience with the Expedia community and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice resort close to beach

Posted Sep 25, 2017
Pros: close to beach, friendly accommodating staff
We stayed at the end of Jose, but had a very nice time, despite the weather... Breakfast staff was wonderful, friendly and helpful. Front desk staff the same. Would recommend this resort!!! Thanks for the great week! Despite the weather :)
Comment from Hotel Management
Sep 27, 2017 by Terry, Hotel Management
We appreciate your kind comments and, like, you, are glad that Jose has left the Cape! We will definitely pass on your accolades to our breakfast and front desk staff!
4 out of 5
by A verified traveler from Boca Raton FL

Riviera Rooms are Dated

Posted Sep 23, 2017
Pros: See above
Cons: See above
Location: Great location on beach
Room is very dated...bathroom, carpeting, and furniture need to be replaced. On a positive note there was a very nice private patio attached to room. Great location on beach and continental breakfast a nice touch!!
Comment from Hotel Management
Sep 24, 2017 by Terry, Hotel Management
Thanks for your comments and input - we value every comment from our Guests and appreciate your taking the time to let us know!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 21, 2017
We were unable to check in upon arrival due to computers being down. The room was clean but the bed was very uncomfortable.
Comment from Hotel Management
Sep 25, 2017 by Terry, Hotel Management
Thank you for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from BRISTOL RI

Great Hotel

Posted Sep 14, 2017
Pros: everything
Cons: na
Location: there is so much to do , I cant begin to list them
on the beach,the room was excellent ,staff very good also. we will be back again a nice relaxing vacation
Comment from Hotel Management
Sep 15, 2017 by Terry, Hotel Management
Thank you so much, Mark, for your comments - we are happy that you enjoyed your stay with us!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Hotel is a little tired, needs updating Nice location, close to beach. Good breakfast, but bread was missing. there was a nice selectiom of sweet muffins, but no bread. overall very relaxing, good for children
Comment from Hotel Management
Sep 11, 2017 by Terry, Hotel Management
Thanks for your comments - we value all of our Guest's input so that we can continue to improve the resort experience for all of our Guests.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Massachusetts

Nice getaway close to home

Posted Sep 4, 2017
Last minute reservation for the Labor Day weekend at Riviera and was very happy with my stay. Will definitely return!
Comment from Hotel Management
Sep 5, 2017 by Terry - Assistant General Manager, Hotel Management
Thank you for your kind words - we look forward to welcoming you again soon!