Ratings based on 144 Verified Reviews

4.8 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Cosy, comfortable

Posted May 1, 2017
Pros: The cosiness
A unit full of character and personal touches. Very cosy. Well equipped kitchen. Convenient for Yarra valley travels. Reliable management.
Comment from Hotel Management
May 4, 2017 by Gaylene, Hotel Management
Hi Jen, Thank you for appreciating the personal touches and the character of the apartment. Kind regards Gaylene
5 out of 5
Recommended
for Everyone
by A verified traveler from St Kilda

Great location and lovely spot

Posted Jan 30, 2017 on Lastminute
Pros: Big, spacious and clean. Great location to everything but very quiet.
Cons: The pillows were not the best. Next time I will bring my own but ideally they will be improved.
Location: On street back from the middle of the main street of Healsville.
Dealing with the owner was very easy and professional. Really enjoyed staying here. Close to everything and will definitely stay again.
Comment from Hotel Management
Feb 4, 2017 by Gaylene, Hotel Management
Hi Liam Thank you for your kind feedback with some informative details. Glad to hear there will be a next time. Kind Regards Gaylene
5 out of 5
Recommended
for Everyone
by A verified traveler from Melton

Nice neat and clean

Posted Jan 26, 2017 on Wotif
Good for small family with young kids. Close to shops.
Comment from Hotel Management
Jan 29, 2017 by Gaylene, Hotel Management
Hi Riz, I am pleased your family enjoyed the Garden apartment. Thank you for posting a picture of the Garden apartments backyard with the local birds feeding. Kind Regards Gaylene
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, awesome views

Posted Jan 10, 2017 on Wotif
We had a great 2 days in the Treeetop Apartment. It was spacious and clean. The location is fantastic to walk everywhere. Will definately be back.
Comment from Hotel Management
Jan 12, 2017 by Gaylene, Hotel Management
Hi Anonymous I am so glad you enjoyed the Treetops apartment and look forward to accommodating you again. Kind Regards Gaylene
4 out of 5
by A verified traveler

Fabulous location

Posted Dec 12, 2016 on Hotels
We stayed in Treetops and it was massive for 2 people ! Totally appreciated the fresh milk and plunger coffee as well as OJ and bread and ham for breakfast. Would be easy to spend a week relaxing here had never been to Healesville before very pretty place - owner was easy to deal with and very helpful and as it is one block back from the Main Street it is a fabulous location
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
Dear Anonymous, Thank you for taking the time to write your wonderful review. I am glad you enjoyed our Treetops apartment and appreciated the complimentary breakfast provided. Looking forward to accommodating you in the future. Kind Regards Gaylene
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Pleasantly surprised

Posted Nov 17, 2016 on Wotif
Last minute booking. The Terrace was a wonderful surprise the minute you walk through the door. I wasn't expecting the accomodation to be the way it was. There were little details that made it that little bit special. Complementary chocolates, orange juice, milk, butter, bread. The tea candles around. I absolutely loved staying here. I would only suggest that the kitchen sink tap me extended a little bit further out.
Comment from Hotel Management
Nov 22, 2016 by Gaylene, Hotel Management
Dear Nomad, I am glad you were pleasantly surprised with the Terrace apartment and enjoyed the little touches. Kind Regards Gaylene
5 out of 5
Recommended
for Families
by A verified traveler from Country NSW

Fantastic accommodation

Posted Oct 17, 2016 on Wotif
Pros: Everything!
Cons: Can't think of anything.
Location: Walking distance to the main street but in a quiet area.
Love, love, LOVED this place! It had character, amenity, location, a good price, it was clean, quiet and private, had thoughtful proprietors and was perfect for our needs. We had the Garden apartment. It has a fully enclosed garden, perfect for a restless 4 year old having being cooped up in a car for too many hours. It also had comfortable furnishings, a beautiful olde world character and everything you could hope for. Fresh cut flowers, bread, jam, butter, orange juice, milk, tea and coffee provided were all unexpected extras. As well as a few little chocolates for a treat. We will definitely stay again.
Comment from Hotel Management
Oct 23, 2016 by Gaylene, Hotel Management
Hi Natalie, I really appreciate you taking the time to write such a detailed and glowing review. I am glad you enjoyed everything about the apartment and the little extras. Looking forward to accommodating you and your family in the future. Kind Regards Gaylene
5 out of 5
Recommended
for Couples
by A verified traveler from New York State

Excellent value

Posted Sep 26, 2016 on Wotif
Pros: Clean, cosy, good size, quiet, natural light, lovely spa bath, gas hob.
Cons: More cooking utensils, and maybe some pantry basics like salt and pepper?
Location: Yarra valley wine region and beautiful national park. Coles and bottle shop nearby.
Great setting, really comfortable and clean apartment with everything you could need. Made to feel at home with orange juice and milk in the fridge and tasty bread and jam. Wifi worked well!
Comment from Hotel Management
Sep 30, 2016 by Gaylene, Hotel Management
Hi Barb, Thank you very much for your kind feedback. We actually do supply salt and pepper but sometimes guests feel they can take it home with them and I have obviously overlooked restocking it. I will look into the cooking utensils and see where I can improve. Hopefully I can accommodate you again in the future. Kind Regards Gaylene
5 out of 5
by A verified traveler

Posted Sep 25, 2016 on Hotels
Comment from Hotel Management
Sep 25, 2016 by General Manager, Hotel Management
Dear Anonymous Thank you for your 5 out of 5 score. Kind Regards Gaylene
5 out of 5
by A verified traveler

Posted Jul 15, 2016 on Hotels
Great stay. Apartment had everything needed for our week away, including some breakfast goodies. Only comment would be that we did not find the bed very comfortable. Overall a lovely spot for a getaway to explore the Yarra Valley. Would definitely stay again.
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear Anonymous I am glad you found everything you needed for your week away and pleased to hear you would stay again. Looking forward to accommodating you in the future. Kind Regards Gaylene