Ratings based on 324 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Glenwood, Austalia

Great Hotel and Great Service

Posted Jul 13, 2017
Pros: Everything
Location: Close to Ferrari World and Yas Mall
We arrived at 5:30am to check in after an overnight flight and yes we had to book for the previous night but it was/is worth it to check that early in the morning let me tell you! A taxi ride from and to the airport cost approximately AED20 each way - if you want to save money don't use the black Mercedes mini van taxis as they cost significantly more! On check in we were welcomed by an extremely friendly and helpful staff member "Wassim" who was fantastically friendly and helpful and even upgraded us to a room overlooking the pool and the Formula 1 track across the road - thanks old mate! The breakfast supplied was absolutely beautiful with a vast selection for all tastes (hot and cold) and plenty of it! The service staff in the breakfast were courteous friendly and obliging and very happy to meet any requests. We ordered room service and despite a slight hiccup the meal was delicious and quick and reasonably affordable. The last night of stay we enjoyed the "Happy Hour" downstairs in the Y-Bar which was really nice! We took the free "Yas" bus to the mall which is next to Ferrari World which you can pick up about 50 Metres outside the hotel front door. Overall this hotel is very very nice - Would I stay there again - YES. Would I recommend this hotel to others - ABSOLUTELY.
Comment from Hotel Management
Jul 19, 2017 by Craig, Hotel Management
Dear Phil, What an awesome review! We sincerely appreciate your taking time for this detailed and kind review, and your generous compliments about our facilities and service standards. It is delightful to know that you thoroughly enjoyed the visit and we appreciate the recommendation! Glad to hear you will be back and we are more than excited to seeing you again! With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Great hotel.

Posted Jun 30, 2017
Very nice hotel. Great location to enjoy Yas Island experience.
Comment from Hotel Management
Jul 1, 2017 by Craig, Hotel Management
Dear Dr, Thank you for your lovely comments and perfect marks! We are thrilled to see that you had a great time with us and that you fully enjoyed your visit to Yas Island. We look forward to seeing you again in the near future. With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
by DEREK

Faultless

Posted Jun 2, 2017 on Hotels
Having stayed in the area before, I knew the location was great. Hotel did not disappoint and we had a fantastic time. Good rooms with comfy bed, very friendly staff and very efficient. Only issue in the room was a broken kettle and this was sorted within 10 minutes. Thanks for a great stay.
Comment from Hotel Management
Jun 4, 2017 by Mark, Hotel Management
Dear Derek, Thanks for the great review and we’re glad that you enjoyed the stay with us - from the comfort of our room, friendly and efficient team members and perfect location. We genuinely thank you for your feedback and look forward to your next visit soon! With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
by Meet

Best Getaway from Dubai

Posted May 27, 2017 on Hotels
Have been going to this property since 7 years and still love it.
Comment from Hotel Management
May 30, 2017 by Mark, Hotel Management
Dear Meet, Thank you for this awesome review! We are ecstatic to know that you had a great experience with us once again. Its always fantastic to hear from our guests who return and tell us that there stay was excellent again! We really appreciate your awesome comment and definitely look forward to your next visit to have another wonderful experience! With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location & wonderful hotel

Posted May 19, 2017
Location: There is a free shuttle bus outside the hotel that travels around Yas Island and it will take you to the all main attractions
This hotel has a wonderful cafe area to grab delicious cakes and coffees in reception. The breakfast buffet had a large array of options to eat and the staff are really helpful and friendly. The room was wonderful with comfortable furnishings, a great view from the 7th floor and a big bathroom. The outside terrace and pool area is well maintained with a lifeguard, beach towels and a pool bar to sit and enjoy a drink in the shade. The concierge staff were really helpful to help us plan and book activities and day trips and there are always taxis waiting outside to take you to destinations. There is a free shuttle bus outside the hotel that travels around Yas Island and it will take you to the all main attractions such as the F1 track, Viceroy, Ferrari World and Yas Mall but beware - the route can be frustrating when it takes a while to get to your destination due to all the stops but it is helpful.
Comment from Hotel Management
May 20, 2017 by Craig, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Yas Island Rotana and for your fantastic feedback. I really enjoyed reading your detailed review and am so happy that your stay with us was an excellent one. Thank you very much for highlighting all the areas of your experience that made your stay enjoyable and we're glad that we had the opportunity to provide you with a remarkable experience throughout your stay. We look forward to have the pleasure of welcoming you back to Yas Island Rotana for another enjoyable experience with us! With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
4 out of 5
by Darrel

Hit and Miss

Posted May 11, 2017 on Hotels
Although it was a good stay and the hotel in a good location and staff were friendly, there were a few things which disappointed. There were 2 days (not consecutive) with no hot water, the kettle in the room did not work, there were a few days where my room did not get serviced until 5 PM, booked a premium plus room but did not get the amenities which were advertised i.e. Fruit in room. I might have been unlucky on this trip as I travel all over the world and this was the first time I have had this amount of negative feedback. I would still recommend this hotel, and don't let my feedback put anyone off as it might have just been my time to be disappointed.
Comment from Hotel Management
May 14, 2017 by Mark, Hotel Management
Dear Darrel, Thank you for sharing your valuable feedback of your recent stay experience to our hotel. It's great to read that you had an overall good stay with us despite there being some issues. We truly appreciate your comments for refinement and these have been addressed with the team and will ensure appropriate measures to be in place to avoid similar scenario in the future. Thank you for your recommendation and we look forward to have the pleasure of welcoming you back again to Yas Island Rotana in the near future. With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel!

Posted May 5, 2017
Yas Rotana is a beautiful and clean hotel with excellent members of staff. Service was excellent. Staff were extremely helpful and polite.
Comment from Hotel Management
May 6, 2017 by Craig, Hotel Management
Dear Valued Guest, Thank you for your fantastic review! We are pleased to see that you had such a great time with us and delighted to hear that the service extended by my team was among the highlights of your experience. We look forward to welcoming you back again to Yas Island Rotana in the near future. With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, friendly staff and clean facilities

Posted May 1, 2017
Pros: Staff is friendly and caring
Cons: Pool is very small
Location: Yas Mall, Ferrari World, Yas Marina Circle, Yas Waterworld
This is one of my favorites in the Yas Island circle. there are 6 Hotels next to each other and this is one of the top three. Depending on your personal reference or maybe the price offered, I would choose this one between the Crown Plaza and the Radisson. This is the most convenient one to me since the rooms are very nice and modern, the staff is always friendly and helpful as well as the food and amenities offered are good. We have stayed several times there and will be back again.
Comment from Hotel Management
May 3, 2017 by Craig, Hotel Management
Dear Valued Guest, Thank you for your continued loyalty with us at Yas Island Rotana; it is truly our privileged to be your choice hotel on the Yas Island. We work hard to please our guests, so it's nice to know when we're doing a good job. Your wonderful words motivate us to continue doing an excellent job and giving a high quality to service to all. We will certainly share your great feedback with the entire team. We are excited to welcome you back again soon! Thank you for always staying with us. With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
4 out of 5
Recommended
for Everyone
by A verified traveler from Sohar

Close to Yas Water Park

Posted Apr 24, 2017
Pros: Liked the breakfast and the pool
Cons: The balcony door/window was not working properly, but they looked into it ASAP.
Location: The water park is nearby as well as a big mall.
The Rotana was a nice place to stay. Breakfast was superb and got the day started on a positive note. A nice pool as well that we used upon arrival.
Comment from Hotel Management
May 3, 2017 by Craig, Hotel Management
Dear EUK, Thank you for your wonderful review. We are pleased to hear that you enjoyed your stay with us and your visit to Yas Island. We hope to welcome you back again to our hotel soon! With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi
4 out of 5
by A verified traveler

Ok to stay

Posted Apr 23, 2017 on Hotels
Good hotel, friendly but 'plant-type' service, I. E. 'Who is next?'... the only thing I truly did not like was the buffet-style dinner - everything I tried tasted weird. .. - this is against my quite diverse travelling and tastes and absolutely great buffet style breakfast at the same hotel... but overall - i would stay there again (just will skip dinner:))
Comment from Hotel Management
May 3, 2017 by Mark, Hotel Management
Dear Valued Guest, Thank you for your valuable feedback. It's great to read that you overall enjoyed your stay with us despite there being some issues. We have addressed your concerns with our team to further improve guest experience. We hope to welcome you back again to our hotel in the near future. With best regards, Craig General Manager Yas Island Rotana & Centro Yas Island, Abu Dhabi