Horrendous - avoid
Posted Sep 22, 2016
I reserved two rooms at this hotel for a one night stay on behalf of two colleagues for a course that they were required to go on for business that was in the area. The hotel presents itself on Expedia and other sites as a newly refurbished hotel and seemed to have reasonably good reviews. The reality, however, proved to be very different. The staff did not seem willing to help them (nobody available to check in for at least 10/15 minutes, not informed where the restaurant was for breakfast, restaurant locked in the morning etc). The rooms were filthy, too. There was thick dust over the chair, wet tissue stuffed into the spy hole in the door, hairs in the shower from a previous guest, the door was damaged and damp to touch, the bath mat was filthy and screwed up behind the toilet - hardly the state it should be left in after being cleaned. The rooms were also really hot in the night, but it was unsafe for them to open the windows since they were staying on the ground floor. One of my colleagues was put in a room close to a door used by the cleaning staff and this door was banging late into the night and first thing in the morning so he was not at all well rested for his working day. Overall - a very poor stay and I certainly would not recommend.