Ratings based on 152 Verified Reviews

4.2 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from southern alberta

Yellowknife overnight

Posted Sep 18, 2017
Pros: Location
Location: Look up in the sky and see the amazing northern lights either in front of the hotel or from your room , close to old town, down town, and library
Great stay - staff was terrific, front desk , restaurant, lounge, housekeeping - all were friendly and helpful
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Very nice hotel with excellent restaurant. Knowledgeable staff. On shuttle route to airport. Rooms equipped with fridge, microwave, complementary coffee and other nice amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but the rooms are a bit noisy.

Posted Jul 13, 2017
The hotel is nice but the rooms seemed a bit noisy.
Comment from Hotel Management
Jul 14, 2017 by AGM, Hotel Management
Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again...
5 out of 5
by Mick

Posted Jun 11, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017
Dear Customer Thank You for your feed back. Regards
5 out of 5
by A verified traveler

Posted May 29, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017
Thank you for your kind words. We truly appreciate you taking the time to write this review and hope to see you again. Warm regards, Naresh Panchalingam
5 out of 5
Recommended
for Everyone
by A verified traveler from Yellowknife

Overnight stay

Posted May 23, 2017
Pros: Shuttle, great rooms, fab restaurant and great staff.
Cons: Luggage storage room needs a purging.
Location: Prince of Wales Northern Heritage Centre
Excellent place for a layover! The room was incredible and had incredible blackout curtains. The food in the restaurant was spot on.
Comment from Hotel Management
Jun 15, 2017 by Naresh, Hotel Management
Hi David Thank you for your feed back
3 out of 5
by Paul

Not the best choice

Posted May 21, 2017 on Hotels
It is an expensive hotel with nearly frugal accommodations. There is no window in the room only a glass installed into the wall. Therefore, the A/C/Heating ought to be on at all the times. There is no closet only an opening for the cloths, with two coat hangers. The bathroom floor covered by mold and the same around the sink. The facets - especially the hot water one - is sensitive to the smallest movement and one can burn his/her hand easily because of the very hot water. The baht tub fixtures are loose. It is a grossly overpriced, mediocre hotel.
Comment from Hotel Management
Jun 15, 2017
Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again... Naresh Panchalingam Asst General Manager
4 out of 5
by Ting Fung

This traveler left a rating score only Posted Apr 12, 2017 on Hotels
2 out of 5
by A verified traveler from Alberta

Close to downtown

Posted Apr 4, 2017
Front desk reception was terrible and nothing like the northern hospitality we have experienced at different hotels in YK. Only redeeming points were pleasant restaurant staff and proximity to downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler from Yellowknife

Fire?

Posted Apr 1, 2017
Pros: Nice room, great shuttle service.
Cons: Put some chairs in the lobby during the repairs
Location: Loads to do. I recommend the Prince of Wales Northern Heritage Centre.
It would have been a kindness of the hotel to state that there was a fire in the building a couple days prior to my stay. The fans and smell were a give away. The fact that the lobby was roped off and there was no place to sit and wait for the airport shuttle spoke to a lack of concern for guests during the repairs.