Front of property - evening/night

Reviews of Hotel Shirak

3 out of 5
Hotel Shirak
Khorenatsi St. 13A, Yerevan

Reviews

6.8
Rating 10 - Excellent. 20 out of 118 reviews" "
Rating 8 - Good. 45 out of 118 reviews" "
Rating 6 - Okay. 22 out of 118 reviews" "
Rating 4 - Poor. 17 out of 118 reviews" "
Rating 2 - Terrible. 14 out of 118 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nayiri

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
very disgusting rooms
Stayed 21 nights in Aug 2022

2/10 Terrible

Mourad

Stayed 6 nights in Aug 2022

2/10 Terrible

Alexandre

Stayed 3 nights in Jul 2022

6/10 Okay

Arsen

Stayed 6 nights in Jun 2022

4/10 Poor

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
Hotel was very poor. The reception staff could speak very little English. The room was smelling of smoke, the shower was discusting, the bed was basically a base with a matress topper with poor bed sheets. The breakfast was very basic and un appealing. Overall very disappointed with the stay at this hotel.
Stayed 2 nights in Jun 2022

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Real nice peeps i will be back again no doubt about it
Stayed 3 nights in Jun 2022

8/10 Good

Nathaniel

If you can get it for less than $30 its fine
I stayed in two rooms. The rooms on the top floor are clearly the "poor person" rooms ad the showers and walls look like they came from the clearance isle in a Walmart parking lot.
Stayed 1 night in May 2022

8/10 Good

Mikayel

Stayed 3 nights in May 2022

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shirak Hotel Is an excellent hotel that is located within walking distance to everything. The view from my balcony was amazing. The staff was super friendly and the breakfast was super delicious.
Stayed 12 nights in Oct 2021

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Yerevan
Great location near Republic Square, grocery stores/good restaurants, and attractions. Perfect budget rooms for solo travelers.
Stayed 7 nights in Oct 2021

10/10 Excellent

Nicole Wilhelmina Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness top notch, all the staff very very nice
Stayed 1 night in Sep 2021

8/10 Good

Ani

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Saleh

Stayed 11 nights in Mar 2021

8/10 Good

masoumeh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveler

Stay at Yerevan
Overall stay is ok. Clean and changing towels everyday. Breakfast not much options. No smoking premise. Hotels.com should take out from the booking options. There is no Flat-screen TV, Classic TV from 1980's 14". Only shower- Not Bathtubs. Overall nothing is there which is showed in room photos. Room Heater are working perfect.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
classic yerevan
he location of the hotel is very good
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place and good area to access everywhere
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. this was our second time staying in this hotel, and we were happy.
Stayed 19 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Location and price are gret. Easily withing short walk of all city center attractions. After chevking in and going to my room, i found that i was given a different type of room than what i had requested. I check out tomorrow and hope that there isn't some type of additional fee charged.
Stayed 3 nights in May 2019

2/10 Terrible

Amir Hossein

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel
1-it was very expensive 2-Rooms were very dirty, looked like an old cheap guest house (found an empty bag of cigarettes under my bed and there was a gum stuck to the lamp stand) 3-No room service 4-Tv didn't have any channels except one Russian channel with bad quality 5-Doors had no keycards and instead they open by keys like old hostels 6-Stale bread was served for breakfast 7-The fridge door in the room didn't close properly 8-No safe in the room 9-Staff didn't speak English 10-Restaurant is a huge rip off 11-Room was cold and the heaters were turned off despite the cold weather 12-Bed sheets were extremely old and changed colour for being over washed (found a bed bug on my sheet and complained to the staff and they changed the sheet with an even older one) 13-Table covers at the restaurant were full of yellow stains and unwashed during our whole stay. 14-No toiletries(tooth brush, comb, shaving kit, etc) and slippers in the room.
Stayed 5 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel requiring complete refurbishment
Did not receive the room category, which I booked and was told at reception there is not other room available. The room was small, obviously run down, and with very bad smell from the bath room. After the shift change at reception, I asked again, pointing out the category in my booking: got another room, much better. But still: there is no satellite/cable TV, only one Armenian and one Turkish TV channel, the wifi internet with weak signal, so no extending surfing on internet possible. Breakfast buffet: I had never experienced that even food, which was supposed to be hot like fried eggs, was cold - due to the lack of heating of the warm boxes. Receptionists would need some training in service delivery and friendlyness.
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel with friendly stuff, but we did not get the room category we booked. However, mistakes happen and Shirak is a decent hotel in the very center of Yerevan.
Stayed 2 nights in Oct 2018

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Yerevan
This is not a bad place to stay, the surrounding area has almost everything you need. The breakfast was a mix of western and traditional, the staff are polite and the room was clean. Wifi wasnt the best, but the cafe had a good selection of drinks and food. Only thing, smoking was allowed in the cafe and everyone smoked. Such is Armenia.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Internet was weak and service had frequent interruption
Stayed 10 nights in Jan 2018

8/10 Good

hamidreza, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Staffs were really polite and kind and my room was clean and comfortable that I really satisfy.
Stayed 2 nights in Nov 2017

4/10 Poor

tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms so bad bed was so bad Hotel need lots of up date
Stayed 7 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel
Lovely hotel however wifi was verry poor, staff was verry polite and the food was nice
Stayed 21 nights in Sep 2017

4/10 Poor

Silva

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but far away being a good Hotel..
Very bad internet service people were in the lobby and hallways to get connection, the room size was okay but dirty carpet, old furniture, bad smell in the bathroom, not the best of cleaning service, no stationary, no phone directory I was unable to reach the front desk and had to go down to ask a question also the phone in the room does not allow you to make calls to cellphones. The only thing is good in this hotel is the breakfast and the location is close to the Center but don't let this fool you.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel closed city center.
What i loved the most about the hotel was the breakfast, it was out standing. Unfortunately the internet connection in the was so poor, for receiving a good connection, i had to go to the hotel lobby. An other complain, my room was not getting clean on regular bases.
Stayed 13 nights in Jul 2017

8/10 Good

Mojgan, Toronto

Liked: Cleanliness, staff & service, room comfort
Reasonable price, good location
Staff was helpful and accommodating. We stayed only one night so I cannot comment much.

2/10 Terrible

matthew, R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Guest Experience
I didn't have high expectations based on ratings and other reviews but I still was very disappointed. Staff seemed care about any of their guest as if they ignore them. They only cleaned my room once during four day stay after requesting them to do so. I didn't have wifi for three days. They didn't help me get a taxi and was told to hail a cab on the street. I requested to speak to a manager about serval complaints I had but I was told that there was no manger their. I had so many other issues but these were the ones I am mentioning because space is limited .

10/10 Excellent

Haik, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelant
This hotel has rooms equal or better than hilton marriot or any other big chain hotel!!!

8/10 Good

Moderator, Prague

Liked: Cleanliness, staff & service, room comfort
Astonishing view from your window
Great view on biblical Mount Ararat. Absolutely astonishing experience for a start of your day. Perfect location. Modest hotel with decent breakfast. When windows are opened it's a bit noisy in the room because of the cars. But generally in Yerevan they drive very noisy. There is an air condition so that is not crucial. Nice staff. Good WiFi signal in the room.

8/10 Good

Storm, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holday in Minsk.
My stay at the hotel was nice. The hotel was easy to communicate with via email. They arrange a transfer for me for arrival and departure. Staff were friendly and helpful.

6/10 Okay

Dico, Texas, US

Liked: Staff & service
Disliked: Room comfort
Great location
Price is good, double bed is that, two twins pushed together, kept falling in the middle.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at the Shirak low key not deluxe but serviceable in all respects. Great location,wi Fi strong also cheap 23.00$ on hotels.com

4/10 Poor

Gaini

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in terrible condition, needs serious revamping and refurnishing.

4/10 Poor

Yalda, New York, NY

Disliked: Property conditions & facilities, room comfort
You can find better places at this price!
I spent 4 nights at Hotel Shirak. Rooms are in disappointing situations. There is not even a hair dryer in the room and there is a little space for moving in any room.

4/10 Poor

Alex, Jerusalem Israel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was really dissapointed
I had to change the room because of bad smell. Bathroom in a bad condition. I stayed 6 nights, the room was not cleaned properly. The reception stuff with no smile on their face not even a good morning.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
!
Very low hospitality,low quality,low customer service,room is not enough warm, rooms are different with the photos on the website just location is good.

4/10 Poor

Anna, Moscow

Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely old hotel. Location is perfect.
The pictures of the rooms on the hotel website have nothing to do with reality - the rooms are awful - very old furniture, left from the Soviet times, dirty carpets, old TV, no air-condition. You can hear how ppl are talking in the rooms, next to yours.

4/10 Poor

mohammad, Iran

Disliked: Property conditions & facilities, room comfort
very ordinary hotel but it is in the good area
the hotel was very old. the furniture and bed are not in a good condition. there is not split in all rooms. it is cold. breakfast was good and staff was friendly.

6/10 Okay

kevan, uk

Disliked: Cleanliness
fare enough with this price
Just remind do not expect luxury hotel and high quality Services,to compare price with others is cheap and location is very good but don't change sheet or blanket every day ,there is no tissue in the room,room is big,no any slippers in bath room,there is no any sign for don't disturb and no any balcony in my room which it was in website details,and non of them photos is like my room.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
A good hotel
The hotel has a very very good location. We had a very good trip.

8/10 Good

nathan, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but rooms need updating
Great location and has obviously had alot of money spent on it. Room was comfortable and wifi in lobby. Breakfast was dubious but nice view of yerevan and 2 min walk to main square

8/10 Good

Nikolay, Nizhniy Novgorod, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Nice hotel close to the center of Yerevan. The hotel is not new, but the rooms are renovated, nice furniture, a TV, the hotel is clean, very tasty breakfast.

2/10 Terrible

Nisreen, Dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant experience.
The whole experience was negative. Rooms are not by any chance close to what is on the website. Cleanliness is terrible, hotel staff and policy is not touristic or client oriented at all. Breakfast tables won't be cleaned when used, so if you come and find all of them used, you have to eat on the same dirty table clothes. The only one good thing is its location. Anything inside was totally disappointing. Wanted to change it from the first night but then decided not to go through all the hassle in my short vacation.

8/10 Good

Anonymous, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price
Stayed for one night during our first time in Yerevan, location is very convenient and central, close to all attractions within walking distance. When we arrived at the hotel at 5 a.m. following our early morning landing from Vienna, the receptionist told us that we can check in at 10 a.m. instead of 1 p.m. When we came back from our morning walk around the central core, the room was ready for 8 a.m. This was really appreciated given our overnight flight and early arrival. The breakfast was buffet style and just awesome, from stewed chicken, to scrambled eggs, fresh fruit, variety of cheese and cold meets, pastries, etc. Best breakfast that we had going forward during our trip around Armenia. We would stay at this hotel again, highly recommended.