Ratings based on 165 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
77% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Tseng cheng

This traveler left a rating score only Posted Apr 6, 2016 on Hotels
4 out of 5
by WEN SU from 竹北市

Posted Nov 18, 2015 on Hotels
一半的戶外溫泉池水溫超過44度,太燙無法入浴。泡湯浴室蓮蓬頭熱水出水量太小。房間泡湯區與淋浴區共用未分開。
1 out of 5
by A verified traveler

這次入住跟照片中房間感覺差很多

Posted Oct 1, 2015 on Hotels
這次入住跟照片中房間感覺差很多房價不值那個價格還不如去住民宿,可能飯店比較老舊了,入住的房間雖然有幫我們升等,客服人員的服務態度是不錯,我們的四人房是浴缸有按摩的,放水後沒想到竟有髒髒的屑屑跑出來,所以感覺很不好,以後應該不會再入住了......
4 out of 5
by A verified traveler

房間大,服務親切

Posted Aug 3, 2015 on Hotels
回程要走到礁溪轉運站搭車,有點不方便若能提供接駁車服務更佳。因旁邊蓋了高樓,裸湯變成要穿泳衣,略失以往泡湯的風味。
4 out of 5
by A verified traveler

礁渓の中心で便利

Posted May 9, 2015 on Hotels
ホテルの立地は礁渓の中心で便利。客室は清潔で快適。朝食バイキングは美味しいが種類がやや少ない。温泉露天風呂があり楽しめる。
4 out of 5
by A verified traveler

Posted May 7, 2015
屋上のお風呂が、水着着用にかわっていました。以前のように着用なしで 入浴できるようにしてください。お願いします。
5 out of 5
by Maytas from Thailand

Nice traditional hotel

Posted May 3, 2015 on Hotels
It was nice hotel with spacious room. Only 5 minutes walk from train statation that we used to go to Luodong Night Market. 20 minutes walk from JiaoXi Bus Station which you can walk with luggage or call the taxi. Nice area around with restaurants. Just like other hotels, hotel offers hot spring. I like public hot spring on 1/F with various temperature to choose. I would expect more from separated gender hot spring on roof top as it was just a heating pool without a view or decoration.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 13, 2015 on Hotels
5 out of 5
by A verified traveler from Hong Kong

helpful staff

Posted Apr 8, 2015
i have left a small bag here and back to taipei. i call back to hotel and staff here is very helpful. they help me to send back to hotel in taipei. location close to train station
5 out of 5
by P from Taipei

a wonderful stay experience

Posted Apr 6, 2015 on Hotels
friendly customer service, and kept my backage safe before checking -in, the room is spacious and comfortable, I like the new equipments in my room such as new lcd tv, glass cups, kettle, and everything is clean without any dust.