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Reviews of Hotel Royal Chiaohsi

4.5 out of 5
Hotel Royal Chiaohsi
No.69, Wufeng Rd., Jiaoxi, Yilan County

Reviews

9.2

Wonderful

Rating 10 - Excellent. 620 out of 924 reviews" "
Rating 8 - Good. 244 out of 924 reviews" "
Rating 6 - Okay. 44 out of 924 reviews" "
Rating 4 - Poor. 13 out of 924 reviews" "
Rating 2 - Terrible. 3 out of 924 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

GERRY, CHINO HILLS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Leo Yung Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Provide a relaxing environment
Stayed 1 night in Feb 2024

10/10 Excellent

Weiyang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and service
Stayed 1 night in Feb 2024

10/10 Excellent

Peichuen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. All staff members are friendly, competent, and efficient. All issues are resolved efficiently and right on the mark. Buffets for breakfast and dinner are excellent. Zen Garden offers great no-menu lunch too. Spa is great. I also enjoyed the morning walk to the waterfall,
Stayed 3 nights in Nov 2023

10/10 Excellent

Randy

Stayed 1 night in Oct 2023

8/10 Good

CHIH-CHI

Stayed 2 nights in Oct 2023

8/10 Good

Ava

Stayed 1 night in Dec 2022

10/10 Excellent

Silvia, Temple City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs were friendly and initiative to help when we looked confused during our stay.
Stayed 1 night in Jul 2022

10/10 Excellent

Meng Hsien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place but don’t eat over there
Hotel is 5 star but restaurant and foods are only 3 star level
Stayed 1 night in May 2022

8/10 Good

Hanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
The service was good. The hotel is clean and warm. The room is comfortable. It’s an old hotel but they’ve done a great job at maintaining the quality of everything.
Stayed 1 night in Apr 2022

8/10 Good

Wan-Ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from 執行辦公室-EOPH on Nov 16, 2021
敬愛的貴賓您好： 謝謝您選擇礁溪老爺酒店入住，也感謝您的點評，希望我們很快有機會能再次為您服務! 敬祝 平安順心

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So impressed consider it’s old property compared with newest hotels
Stayed 2 nights in Jul 2021

10/10 Excellent

Chunyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Wendy, Taiwan

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
服務人員親切有禮，環境舒適清幽，館內活動也多多元化。即便下雨天都待在飯店內也都很開心，期望下次再來造訪。
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Yuan Jung

Stayed 1 night in May 2020

10/10 Excellent

Tseng, Taipei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, especially Service and View
Stayed 1 night in Feb 2020
Response from EOPH on Mar 8, 2020
Dear Guest, Many thanks for your selection to have a holiday at Hotel Royal Chiaosi and your recommendation will be the momentum of all of us. We also wish our hotel facilities and service will be satisfied by all our customers in the future. We wish your next visit in the near future and let us have the chance to serve you again. Thank you! With Our best Regards, Hotel Royal Chiaohsi Executive Office

10/10 Excellent

Danny, Phoenix, AZ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and love the hotel facilities. Still stay here again
Stayed 1 night in Jan 2020
Response from EOPH on Mar 10, 2020
Dear Danny, Many thanks for your selection to have a holiday at Hotel Royal Chiaosi and your recommendation will be the momentum of all of us. We also wish our hotel facilities and service will be satisfied by all our customers in the future. We wish your next visit in the near future and let us have the chance to serve you again. Thank you! With Our best Regards, Hotel Royal Chiaohsi Executive Office

10/10 Excellent

lin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Excellent hotspring resort with lots of activities for younger children. Service of staff was great
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

ming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Mary

Traveled with group
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top quality of amenities, services and food.
Stayed 1 night in Dec 2019
Response from EOPH on Dec 26, 2019
Dear Guest, Many thanks for your selection to have a holiday at Hotel Royal Chiaosi and your recommendation will be the momentum of all of us. We also wish our hotel facilities and service will be satisfied by all our customers in the future. We wish your next visit in the near future and let us have the chance to serve you again. Thank you! With Our best Regards, Hotel Royal Chiaohsi

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view and cozy atmosphere. Super relaxing accommodation experience.
Stayed 1 night in Dec 2019
Response from EOPH on Dec 26, 2019
Dear Jessica, Many thanks for your selection to have a holiday at Hotel Royal Chiaosi and your recommendation will be the momentum of all of us. We also wish our hotel facilities and service will be satisfied by all our customers in the future. We wish your next visit in the near future and let us have the chance to serve you again. Thank you! With Our best Regards, Hotel Royal Chiaohsi

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Will be back. The location is great. Room and spa
Stayed 1 night in Oct 2019

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

4/10 Poor

Belle, Hong Kong

Disliked: Cleanliness, property conditions & facilities
Good food. I don’t mean the buffet. I mean the set menus at the restaurant.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The buffet, the spa are great! Relaxing facility but a little worn out compare to my last visit 6 years ago!
Stayed 1 night in Aug 2019

10/10 Excellent

MJ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to friendly and professional staff at the hotel, we really enjoyed our first trip to Chiao Hsi. Make sure not to miss daily musical performance which is held every evening at the lobby. The hotel provides a variety of kid's activities,too, and they wete quite fun too! We loved food, pool, and hot spring. We will definitely come and stay at Royal Hotel Chiao Hsi again!
Stayed 3 nights in Aug 2019

10/10 Excellent

Yujung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for giving us a great memory
As usual and as expected, my husband and I were treated with care, sincerity, and best services. I had a wonderful ending of our summer vacation.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Longer hours of breakfast buffet will be better, though it is considerate to have set breakfast served too
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great but not as great as before
3rd stay, love this hotel in most ways but was struck by decline in variety at both breakfast and dinner buffets, especially pronounced in breakfast baked goods, also one front desk person was inept in handling the updating of credit card on file and required 2 visits to straighten out and did not explain her inability to get it done correctly
Stayed 3 nights in Jul 2019

8/10 Good

Ms, HK

Traveled with family
Liked: Cleanliness, staff & service, amenities
Confortable. Breakfast is excellent. Sevice is very good. Outdoor hot spring is not good because there are lots of mosquitoes and there are only 2 hot spring pools, one cold water and the others are for foot. A bit disappointed. Rather take hot spring in the room. Other facilities are good for kids.
Stayed 2 nights in Jun 2019

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
staff very caring and attentive especially in Zen Restaurant. 1 of my family not feeling good immediately staff approached us to make sure that everything is ok. Will go back again as it is my 3rd stay.
Stayed 2 nights in Jun 2019

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very helpful and nice, we can feel they did the best arrangement for us.
Stayed 1 night in Mar 2019

8/10 Good

MF, Maryland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most things is wonderful but room face the construction and concrete. I would like to see some green trees or mountain when I come to Chiaohsi for hot spring not just grey and steel.
Stayed 1 night in Mar 2019

10/10 Excellent

Eriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good facility especially pool and hot spring.
Stayed 1 night in Feb 2019
Response from Hotel Royal Chiao Chi on Apr 29, 2019
謝謝您寶貴的建議 歡迎你再次入住礁溪老爺酒店 謝謝

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Hotel Royal Chiao Chi on Apr 29, 2019
謝謝您寶貴的建議 歡迎你再次入住礁溪老爺酒店 謝謝

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Chiaohsi Royal
Stayed 2 nights in Feb 2019
Response from Hotel Royal Chiao Chi on Apr 29, 2019
謝謝您寶貴的建議 歡迎你再次入住礁溪老爺酒店 謝謝

8/10 Good

Frank

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018