Ratings based on 146 Verified Reviews

4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2018
Everything was perfect. It was a great experience from first day to the last.
Comment from Hotel Management
Mar 28, 2018 by Swissotel Ankara, Hotel Management
Dear Guest, Thank you very much for your reviews after your recent stay at Swissôtel Ankara . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Swissôtel Ankara . Kind regards, Swissôtel Ankara Management,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with great service and good breakfast

Posted Dec 30, 2017
We had a very pleasant stay. Especially Ramazan Bey at the front door helping with suitcases was the most helpful and gracious staff member who helped with our check in and check out.
Comment from Hotel Management
Jan 4, 2018 by Swissôtel Ankara, Hotel Management
Dear Guest, Thank you very much for your reviews after your recent stay at Swissôtel Ankara . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Swissôtel Ankara . Kind regards, Swissôtel Ankara Management
5 out of 5
by A verified traveler

Excellent hotel in Ankaraa

Posted Dec 22, 2017 on Hotels
very nice hotel, in a quiet area. Service is amazing, very welcoming team.
Comment from Hotel Management
Jan 4, 2018 by Swissôtel Ankara , Hotel Management
Dear Guest, Thank you very much for your reviews after your recent stay at Swissôtel Ankara . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Swissôtel Ankara . Kind regards, Swissôtel Ankara Management
4 out of 5
by A verified traveler from Nicosia, Cyprus

Quiet Hotel near the city center

Posted Dec 8, 2017
The hotel is not IN the city center and offers a quiet and comfortable stay. The rooms are clean and tidy. The study desk allows business travellers to get some work done. The city center is accesible by taxi for about 20 YTL (5-10 min drive).
Comment from Hotel Management
Jan 4, 2018 by Swissôtel Ankara, Hotel Management
Dear Ike, Thank you very much for your reviews after your recent stay at Swissôtel Ankara . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Swissôtel Ankara . Kind regards, Swissôtel Ankara Management
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Nov 17, 2017 on Hotels
Comment from Hotel Management
Nov 22, 2017 by Gozde Gulgun, Hotel Management
Dear Guest, Thank you very much for your reviews after your recent stay at Swissôtel Ankara . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Swissôtel Ankara . Kind regards, Swissôtel Ankara Management
5 out of 5
by David

Excellent

Posted Oct 31, 2017 on Hotels
Great service, great hotel
Comment from Hotel Management
Nov 22, 2017 by Gozde Gulgun, Hotel Management
Dear David, Thank you very much for your reviews after your recent stay at Swissôtel Ankara . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look forward to your future visits to Swissôtel Ankara . Kind regards, Swissôtel Ankara Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Turkey

Clean and spacious

Posted Oct 13, 2017
Great stay at this hotel. Though bsr/restaurant staff struggled with English on the night I was there. Otherwise great service and good sleep quality
Comment from Hotel Management
Nov 22, 2017 by Swissôtel Ankara, Hotel Management
Dear Kasazhi, Thank you for taking the time to share your review regarding your recent stay with us and we appreciate your feedback. We are truly sorry to hear that we were not able to meet your expectations during your stay in our F&B services. We pride ourselves in providing guest experiences that are seamless and we clearly did not meet this standard with you. We have shared your valuable comments with our F&B Department and other related departments for immediate improvement. We hope that you give us a chance to show you improved service and quality. Yours sincerely, Swissôtel Ankara Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2017
Excellent service clean rooms great food great spa
5 out of 5
by berna

This traveler left a rating score only Posted Jul 6, 2017 on Hotels