Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
100% of guests recommend
4.3 Room cleanliness
3.8 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Getaway With Friends
by haoze from Singapore

yinchuan stay

Posted May 10, 2015 on Hotels
Friendly staff, provide lots of information. Especially when we rush to the appointment. The facility is nice. I especially like the pillow.
5 out of 5
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 8, 2014 on Hotels
1 out of 5
for Getaway With Friends
by Jen from California

Very bad service

Posted Oct 3, 2013 on Hotels
The service was very bad. The hotel was having internet connection problems and during the entire stay the internet was not usable. It's on and off and basically cannot be used to do anything. They also added a password to the internet to prevent over usage, which is totally ridiculous because the connection was so slow no one was able to use it in the first place. What made matters worse was when my husband tried to ask one of the staff for the password after 2 days of staying there, the female staff said to him without even looking up at him "why are you asking me, can't you figure it out yourself?" It's the most appalling attitude ever! We booked three rooms for three nights, and the hotel would not even give any comp or even one night one room discount for the horrible treatment and inconvenience! We are gold members of Hotels.com and have stayed at many 5-star hotels all over the world. We would NEVER stay at that hotel again!
3 out of 5
by ラクダさん from 上海


Posted Apr 10, 2013 on Hotels
ホリディイングループという事で安心したサービスが受けられるが、連休の観光地と言うのに客が何故か閑散としているのは銀川では価格がかなり高いからだろうか。 場所は市中心から車で5分程のところで周囲は繁華街とは異なり一般的なレストランなどがあり、また窓からはお寺の棟が良く見えていた。 市内の地図が品切れだったのは少し残念ながら観光用の車はしっかりと手配してくれました。 尚 タクシー利用の際には中国語名を示さないとわからないので注意が必要。
5 out of 5
for Everyone
by K from 横浜


Posted Feb 19, 2013
Pros: ホテルマンのサービスの質
Cons: なし
Location: 中心街にあるため、眺望は望めませんが、不満はありません
フロントの方すべてが、丁寧な英語、中国語で対応してくださる質の高いホテルです。 春節初日だったため、予定していた公共交通機関が利用できず、フロントで移動手段を相談したところ、あらゆる方法を使って、より安全でリーズナブル かつ便利な方法を提案していただけました。 金額をみて、ビジネスホテル感覚で予約をしましたが、グレードの高いホテルと同等、それ以上の清潔感と、非常に質の高いサービスに驚きました。空調もシャワー温度も快適です。 朝食についても文句なしです。 再度、銀川に行くときは、また利用します。
4 out of 5
by A verified traveler from alabama

new and clean hotel

Posted Nov 27, 2011
Location: This area
Staff was very helpful