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Reviews of Dermaga Keluarga Hotel

3 out of 5
Dermaga Keluarga Hotel
Jl. RE Martadinata No 69, Yogyakarta, Yogyakarta

Reviews

6.2
Rating 10 - Excellent. 0 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 5 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Room was basically ok and clean. Water pressure is low and floor trap kinda stuck, Room 1002

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room clean,staff friendly but breakfast no choice
Response from General Manager on Nov 21, 2016
Thank you for Your reviews about our Hotel, we hope can serve You better in the next time.

6/10 Okay

nikolay

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I've stayed in this hotel for three nights and i am impressed with the exterior of the hotel as it was shaped as a battleship which i clearly did not checked on the website when i wanted to book a hotel as i was urgently trying to find one. As for the location wise, our driver told us that it is not located in the area where all the tourist will stay in and im pretty happy by that though? Apart from that not only its a hotel but they had a museum set up right beside the hotel whereby its all about battleship related stuff and they have monuments and tokens of appreciations given from several countries when you are walking up the stairs. The great thing is that its free! Haha. Lastly, as for the staffs they are relatively helpful, kind and well mannered and they are always to provide aid to us when needed. I had a great time staying in the hotel. Kudos and see you guys soon.

6/10 Okay

Francis, London

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Budget hotel
I had stayed there for 4 nights. The hotel is a little far away from majority of the historical sites and Maliboro Road (Main shopping street). The main problem was catching a taxi at night to return to the hotel- it is very difficult! I was resorted to constant haggling with the becak guys (which cost more than a taxi) to take me back and forth. It is nice to have a supermarket close-by to buy essentials. The room is well sized and the bed is comfortable with modern TV and other amenities (Tea and coffee provided). The shower room was ok, although the towel offered by the hotel looks very dirty (yellowish stain). The hotel breakfast was not that good. On a more positive notes, the staff are very helpful and friendly. A call for a service has a very good response time.

8/10 Good

Ariyanto

Liked: Cleanliness, staff & service, room comfort
BERSIH , MURAH, NYAMAN

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel murah tapi tidak murahan
Saya menginap 2 malam di hotel dermaga keluarga, saya merasa cukup senang dan puas dari pelayanan yang di berikan. Proses check in juga tidak lama.
Response from General Manager on Nov 21, 2016
Terimakasih atas feedback dari Anda, kami nantikan kunjungan berikutnya dari Anda. Salam

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
돈을 훔쳐가는 족자카르타 기사
즐거운 여름휴가를 망쳐버렸습니다. 이 호텔에서 추천한 기사가 저와 제친구들의 돈을 훔쳤습니다. 금액도 금액이지만 여행을 망쳐버렸습니다.

8/10 Good

umi, semarang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
INFO KAMAR
kebersihan kamar bgs, pelayanan untk membawakan tas/pengantar tamu ke hotel untuk sy kemarin gk ada. sy bookingnya via hotel.com. utk kmr luas yg di infokan tdk sesuai dg real.

8/10 Good

Yusak, Purwokerto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lumayan
Over all oke dan cukup nyaman..tetapi tidak ada coffe maker dikamar, sarapan paginya kurang oke

4/10 Poor

Verified traveler

Disliked: Staff & service
hotelnya menyenangkan dan bersih
Saya dan keluarga senang tinggal di Dermaga hotel dan akan datang lg jika saya berlibur ke jogya cuma ada sedikit miss dengan confirmasi bookingan saya dimana kamar yg saya pesan sudah termasuk sarapan tp dr pihak hotel cuma tertera room only tp pd akhirnya mereka memberi kupon sarapan ke saya...terima kasih..

6/10 Okay

Shidiq, Semarang

lokasi strategis,staf ramah
lokasi cukup strategis,staf juga ramah namun hotel nampak seram,apa lagi ada seperti kebun membuat kesan tampak seram dimalam hari..

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Staf yg ramah
Stafnya cukup ramah dan santun,terutama yg d bagian lobby,cukup membantu dgn info sekitaran yogyakarta,sarapannya Krg beragam, kebersihan kamar terutama kamar mandi kurang