Ratings based on 497 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from INA

Nice hotel, close to all attraction place

Posted Jun 28, 2017
Very comfortable. Highly recommended. Nice and very clean room.
Comment from Hotel Management
Jul 2, 2017 by HOTEL MONTEREY YOKOHAMA, Hotel Management
Thank you for staying with us the other day. We are extremely glad to hear that you enjoyed us. Also, thank you for recommend us. As you said, there are some attraction place nearby. When you are coming to Japan next time, please visit us again. We are waiting for your next coming. Thank you very much. Front clark kobayashi
3 out of 5
by A verified traveler

Posted May 15, 2017
A very expensive hotel with smoking floors that smell like you took a deep dive into an ash tray. If you book for a view, make sure you have a non-smoking room with a bay view as the number of rooms is very limited.
Comment from Hotel Management
May 17, 2017 by HOTEL MONTEREY YOKOHAMA, Hotel Management
Thank you for staying with us the other day. We are sorry that we could not offer you non smoking room. If it's available, of course we can arrange. However, in the case of fully booked, we can not offer you non smoking room. Please understand this situation. We are waiting for your next coming. Thank you very much.
5 out of 5
Recommended
for Everyone
by A verified traveler

Welcoming and close to bay

Posted Apr 3, 2017
Near to port/bay area, great view from rooms on port side. Easy to reach from metro, gardens outside a nice touch to the area.
Comment from Hotel Management
Apr 5, 2017 by HOTEL MONTEREY YOKOHAMA, Hotel Management
Thank you for staying with us the other day. We are extremely glad to hear that you really enjoyed Yokohama. Sea view is quite populer at hotel monterey yokohama. It's amazingly spectacular. When you are coming nearby, please visit us. We are waiting for your next coming. Thank you very much. front clark kobayashi
5 out of 5
by Jenny

Fantastic hotel

Posted Apr 1, 2017 on Hotels
Fantastic hotel- very spacious rooms. Amazing selection for breakfast. Train stations are a short walk. Doll museum, Chinatown and Cherry blossom gardens are also only a few minutes away
Comment from Hotel Management
Apr 5, 2017 by Mai, Hotel Management
Thank you for staying with us the other day. We are extremely glad to hear that you really enjoyed Yokohama. We are located nearby many sightseen place such as china town, redbrick, Osambashi cruising terminal etc. Also, you can enjoy Sakura nowadays as well. You can have a look only few weeks When you are coming nearby, please visit us. We are waiting for your next coming. Thank you very much. front clark kobayashi
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great Hotel in Yokohama

Posted Mar 7, 2017
Pros: At 26sq m it is spacial for 3 adults. The bed is firm but not too hard. The shower is very powerful and nice.
Cons: Nothing
Location: It is close to many attractions including China Town, Cup Noodle Museum etc.
We stayed in Yokohama for 1 night on our way to Mt Fuji. We went to China Town in the evening and discovered probably the biggest China Town we have visited. In terms of size it is about the same as that in San Francisco but the number of restaurants is definitely more. The food is very nice and had a lot of varieties. Will go back again.
Comment from Hotel Management
Mar 10, 2017 by HOTEL MONTEREY YOKOHAMA, Hotel Management
Thank you for staying with us the other day. Also, thank you for your grateful comments. We are located very convenient place to go to sightseen area. When you are coming to nearby, please visit us again. As for China town, it's quite big. It takes more than 15 mins from corner to corner. I hope you enjoy huge china town. We are waiting for your next coming. Thank you very much. front clark kobayashi
5 out of 5
Recommended
for Everyone
by A verified traveler

Great! Been there 3 times and never regretted it!

Posted Feb 12, 2017
We always stay at this hotel (been 3 times so far) because it is the best in the area for a fair price. Always clean and the staff is amazing. Great view of the Yolohama marina and 5 minute walk from the famous china town.
Comment from Hotel Management
Feb 18, 2017 by HOTEL MONTEREY YOKOHAMA, Hotel Management
Thank you for staying with us the other day. Also, thank you for your grateful comments. We are extremely glad to hear that you felt like that. I appreciate you are regular customer. We will brush up our servise skill and English skill for the customers. Then we hope customers have a great time in our hotel. Please visit us again when you are coming to Japan. We are waiting for your next coming. Thank you very much. Front clark Kobayashi
5 out of 5
by Daniel

Absolutely loved this hotel.

Posted Jan 27, 2017 on Hotels
I loved this hotel. It was clean, comfortable, offering excellent service. Location is just a few minutes walk to Chinatown. Room was large, bed was comfortable. Bathroom was large. In-room wifi worked great and Netflix was always welcome, haha. The hotel was about a 10 minute walk from subway station. I would stay here again in a second.
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Thank you for staying with us the other day. I'm extremely glad to hear that you enjoyed Yokohama. I hope I can see you soon. When you are coming to Japan next time, please visit us again. We are waiting for your next coming. Thank you very much. Front clark kobayashi
4 out of 5
by CHARLES R

Posted Jan 18, 2017 on Hotels
The hotel was very comfortable to stay. The room has wide but not so expensive. The hotel was located a great area for cruising. The cruise ticket boots was just 5 minutes walk from hotel. We went to sightseeing from there.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you for staying with us the other day. Also, thank you for your grateful comments. We are so glad to hear that you enjoyed your stay at the hotel. Osambashi cruise terminal is very nearby, so there are lot of customer to take the cruise from there. When you are coming to Japan next time, please visit us again. We are waiting for your next coming. Thank you very much. Front clark Kobayashi
4 out of 5
by A verified traveler

Great location, reasonably priced, simple lodging

Posted Oct 18, 2016 on Hotels
Hotel Monterey Yokohama is in a great location -- within several km (<30 min walk) in all directions to Motomachi street, temples, Chinatown, shopping malls, and the Pacifico Yokohama. Several train stations are within 15-20 min walk if you need public transportation. Convenient taxi stand outside hotel. Friendly staff, though not overly helpful (no offers to help with bags). Overall, the hotel has a darker complexion, both inside and out. Both room and lobby could definitely use more lighting, but perhaps they were going for a vintage look with the antique furniture and appointments. The lobby chairs were noticeably in need of an upholstery cleaning.
Comment from Hotel Management
Oct 20, 2016 by General Manager, Hotel Management
Thank you for staying with us the other day. Also, thank you for a lot of greateful comments. I read your comments with a feeling of gratitude. You looked everything with keen eyes. I thought we have to think about them seriously. Thank you very much. We are going to improve from now, so when you are coming to Japan next time, please visit us again. Thank you very much. Front clark Kobayashi
4 out of 5
by A verified traveler

Nice location near cruise ship terminal

Posted Oct 16, 2016 on Hotels
Nice location near cruise ship terminal, 10 minutes walk. Across from a nice park, great for walks and look out to the harbour. The hotel it self need an update. If you don't like the smell of cigarette smoke don't stay here.
Comment from Hotel Management
Oct 20, 2016 by General Manager, Hotel Management
Thank you for staying with us the other day. Also, thank you for your comments. We are located nearby some sightseen area and convenient. When you are coming to Japan next time, please visit us again. Thank you very much. Front clark Kobayashi