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Get an overview of this hotelLuxury Yokohama hotel in Chinatown, walk to Yokohama Marine Tower

Popular property highlights

Free WiFi
Business center
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

Location

Located in Chinatown, this luxury hotel is steps from Hikawa Maru and Yokohama Marine Tower. Yokohama Stadium and Yokohama Cosmo World are also within 1 mi (2 km).

Hotel Features

This hotel features 4 restaurants, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, a business center, and conference rooms.

Room Amenities

All 240 rooms boast deep soaking tubs and offer free WiFi and flat-screen TVs. Other amenities available to guests include free wired Internet, refrigerators, and minibars.

 Guest Highlights

Our Guests Love
  • Spacious guestrooms
  • Comfortable rooms
  • Good location
  • Helpful staff
  • Clean, quiet guestrooms

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 4736 square feet (440 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge).

Hotel New Grand has designated areas for smoking.

  • Number of restaurants - 4 
  • Number of buildings/towers - 2 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Coffee shop or café 
  • Airport transportation (surcharge) 
  • Business center 
  • Conference space 
  • Total number of rooms - 240 
  • Number of floors - 18 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Gift shops or newsstand 
  • Hair salon 
  • Designated smoking areas 
  • Free WiFi 
  • Free wired Internet 
  • Laundry facilities 
  • Meeting rooms 4 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 4736 
  • Conference space size (meters) - 440 
  • Number of meeting rooms - 4 
  • Year Built 1927 
  • Self parking (surcharge) 
  • Wedding services 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Room Amenities

  • Satellite TV service 
  • Phone 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Air conditioning 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Deep soaking bathtub 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • In-room massage available 
  • Slippers 
  • Shower/tub combination 
  • Desk 
  • Iron/ironing board (on request) 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired Internet 
  • In-room safe (laptop compatible) 
  • Room service (limited hours) 
  • Down comforter 
  • Egyptian-cotton sheets 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Le Normandie - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Il Giardino - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Yugyoan Tankuma - Overlooking the ocean, this sushi bar specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

The Cafe - This coffee shop specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Open daily.

Sea Guardian 2 - Onsite bar. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed
No rollaway/extra beds available
No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: JPY 3920 per person (approximately)
  • Airport shuttle fee: JPY 720 per person (one way)
  • Airport shuttle fee per child: JPY 360 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel New Grand
  • Hotel New Grand Yokohama
  • New Grand Hotel
  • New Grand Yokohama

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

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