Get an overview of this hotelLuxury Yokohama hotel in Chinatown, walk to Yokohama Marine Tower


Located in Chinatown, this luxury hotel is steps from Yokohama Media and Communications Center and Yokohama Marine Tower. Yokohama Stadium and Yokohama Cosmo World are also within 1 mi (2 km).

Hotel Features

This hotel features 4 restaurants, a bar/lounge, and a coffee shop/café. Other amenities include self parking, a business center, and conference rooms.

Room Amenities

All 240 rooms boast deep soaking tubs and offer free WiFi and sofa beds. Free wired Internet and refrigerators are standard, as are flat-screen TVs with satellite channels.

Renovations & Closures

The hotel will be renovating from 01 June 2016 to 30 September 2016 (completion date subject to change). The following areas are affected:
  • Dining venue
  • One of the dining venues
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and meeting rooms.

Event facilities measuring 4736 square feet (440 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hotel New Grand has designated areas for smoking.

  • Number of restaurants - 4 
  • Number of buildings/towers - 2 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Coffee shop or café 
  • Conference space 
  • Business center 
  • Total number of rooms - 240 
  • Number of floors - 18 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Gift shops or newsstand 
  • Hair salon 
  • Designated smoking areas 
  • Laundry facilities 
  • Meeting rooms 4 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Conference space size (meters) - 440 
  • Number of meeting rooms - 4 
  • Year Built 1927 
  • Conference space size (feet) - 4736 
  • Wedding services 


Available in all rooms: Free WiFi , Free wired high-speed Internet


Self parking (surcharge)

Room Amenities

  • Satellite TV service 
  • Phone 
  • Premium bedding 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Bidet 
  • In-room massage available 
  • Slippers 
  • Free toiletries 
  • Hair dryer 
  • Deep soaking bathtub 
  • Shower/tub combination 
  • Iron/ironing board (on request) 
  • Desk 
  • Sofa bed 
  • In-room safe (laptop compatible) 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (limited hours) 
  • Down comforter 
  • Egyptian-cotton sheets 
  • Sofa bed size 
  • Day bed 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Le Normandie - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Il Giardino - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Yugyoan Tankuma - Overlooking the ocean, this sushi bar specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

The Cafe - This coffee shop specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Open daily.

Sea Guardian 2 - Onsite bar. Open daily.

Room service (during limited hours) is available.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM

Special check-in instructions:

A scheduled power outage will take place from 1 AM-4 AM on November 21 and November 22, 2016. Electricity will be unavailable throughout the entire hotel during these periods. For more details, please contact the office using the information on the reservation confirmation received after booking.


Check-out time is 11 AM

Payment types


  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: JPY 3326 per person (approximately)
  • Self parking fee: JPY 1500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

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