Ratings based on 33 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by Carolelinda

Good hotel with some issues

Posted Feb 23, 2017 on Hotels
The Richmond Bashamichi is an adequate hotel. Good location, for sure. Nice breakfast. Very clean and well maintained. I had to take a smoking room when I reserved and they did manage to find me a non-smoking room upon check in, but it was a day-by-day chore. The smoking rooms smell bad, so I do not suggest taking the risk, if you do not smoke. The rooms are small and, for a stay of 6 nights, the room was too small. I reserved and paid more for a standard double room and upon check-in they wanted me to take a lesser room with a single bed. I had paid for the larger bed, so I insisted. Many of the desk staff speak little or no English. I requested a 30-40 minute late check out and was informed that it was possible, but I would be charged per hour. At $225 for the previous night, I thought that an extra 30-40 minutes should have been allowed.
4 out of 5
by Ally Weng

This traveler left a rating score only Posted Dec 15, 2013 on Hotels
4 out of 5
by allyweng

This traveler left a rating score only Posted Dec 10, 2013 on Hotels
4 out of 5
by Ahmed from Ontario, Canada

Conveniently located with good facilities

Posted Jun 13, 2013 on Hotels
On a business trip stayed for over 10 days with two intervals. All were very good stays.
5 out of 5
by mika from hong kong

wonderful

Posted May 2, 2013 on Hotels
everything is just perfect! if the staffs have better English, it is the best!!!
5 out of 5
by JC from Florida

Great Hotel

Posted Apr 13, 2013 on Hotels
My stay at the Richmond Hotel Yokohama Baschamichi was great!!! The staff was very helpful, even though some spoke little English they made an effort to accommodate us. The room was small by Western standards but it was perfect for us. The hotel rate was extremely reasonable except on Saturday night when the rate increased. But it was so reasonable I was able to book another room for my son. Very clean and simple room but nicely decorated . The hotel is very close to the Baschamichi station and to the subway station. Many attractions, shops and restaurants are within a couple minutes from the hotel. I would definitely stay at the Richmond Yokohama Baschimichi hotel again. It was a fantastic trip and Japan has one of the best customer service in the world.
5 out of 5
by A verified traveler from San Diego, CA

Large rooms, excellent location

Posted Jun 29, 2011 on Hotels
An excellent value, rooms are bigger than most in Japan. The location is great, there's a restaurant in the lobby and some great bars and food within a few blocks. It's also very close to both the metro and train stations. The neighborhood is safe. The staff at the check in area speak enough English to be helpful and are very welcoming. An excellent place to stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 7, 2017
とてもよいです。安心して過ごせます。リッチモンド系列ということでもともと期待していましたが、駅からも近く、食事できる場所も近くにたくさんあり、快適に過ごせました。
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京都

便利なホテル

Posted Mar 22, 2017
中華街、赤レンガ倉庫、みなとみらい、山下公園など、ほとんどの場所へ徒歩で行くことができるので時間を気にしないで遊ぶことができました。 ホテルも清潔、アメニティも充実、部屋は広く、静か、従業員の方も親切でした。関内駅からも近いので迷うことなくすぐにホテルにたどり着けました。 また利用する機会があれば利用したいです。
4 out of 5
by phillix

This traveler left a rating score only Posted Mar 23, 2014 on Hotels