Ratings based on 292 Verified Reviews

4.3 out of 5
81% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2017
Very convenient train access. Overall everything is great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton

Awesome hotel

Posted Sep 18, 2017
Great location , spacious room with a good view to the city of Yokohama.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect hotel

Posted Sep 9, 2017
Perfect hotel, just besides the Yokohama station. Had a great view over the city. The bed was very comfortable. Amenities were great. Truly enjoyed my stay there.
5 out of 5
by Marvie Joy

Family Goals

Posted Aug 19, 2017 on Hotels
It was good and relaxing.
2 out of 5
by A verified traveler from detroit

Great Location with racist staff!!! Beware!!!

Posted Aug 18, 2017
The Yokohama Sheraton does not like Geijin (foreigners)! They also do not like 3rd party reservations, like Expedia! They told me that "this is holiday week so we have many Japanese customers" , so with Platinum Status, I was not allowed in the Lounge!!! Simply Racist
5 out of 5
by Richard

This traveler left a rating score only Posted Aug 17, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 14, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 9, 2017 on Hotels
4 out of 5
by Shyam

This traveler left a rating score only Posted Jul 30, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice for business or pleasure.

Posted Jul 7, 2017
Nice hotel great location. Short walk to train station, malls, and many restaurants.