Ratings based on 18 Verified Reviews

3.6 out of 5
78% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location and cheap prices

Posted Jan 10, 2016
Hotel Harbour Yokosuka is located in a convenient area of Yokosuka. You will be located in a close walking distance from two major train stations, restaurants, and malls. My overall stay was enjoyable. The room was much nicer than I thought it would be for its price in Japan. (I heard most rooms are small because the country is small) The only issue I came into was room service. I had my sign facing towards, "Make up the room please" while I left for the day and came back to it saying, "Do not disturb" with a bag of towels hanging off of the doorknob. Now I don't know whether it was a guest of the hotel or room service workers who switched my sign around, but it happened three times.. Very suspicious. Otherwise the room was kept very clean. I would recommend it to anyone looking for a cheap place to stay at in Yokosuka.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2015
The staff was nice and the area was clean. They also had good wifi service
4 out of 5
Recommended
for Everyone
by A verified traveler

Ample room for two twin beds.

Posted Sep 1, 2015
Pros: Roomy twin beds
Cons: The pillows are odd.
Surprisingly close to the Naval Base, this quiet hotel is more spacious than I anticipated. The street noise is non existent but the walls are paper thin, so that I got to hear another guest's snoring. It was exceptionally clean. The front desk folks are very pleasant but not great with English language skills.
3 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo, Japan

Nice location, really close to the Navy Base

Posted May 25, 2015
The hotel is located close to the Navy Base, a mall, and a few eateries. ALloyd within walking distance. The only complaint I have is the over all comfort of my stay in a non-smoking room. The air conditioner worked grea, but rather loud, and smell of cigarettes could seep into your room. Also, the beds must have been the most uncomfortable beds I've ever slept in in years! I only slept for 4 hours after 10 hours of walking in Yokohama.
Comment from Hotel Management
Jun 5, 2015 by Hotel Harbour Yokosuka, Hotel Management
     Thank you for staying at Hotel Harour Yokosuka and we appriciate your comments. We appologize for making your stay unconfortable and take improvement measures. We are looking foward to meeting you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from perth

Very comfortable room

Posted Sep 15, 2014
The staff were very helpful and efficient. We found the room a nice size and everything we needed for a good night's sleep. Wifi in lobby fine.
Comment from Hotel Management
Mar 21, 2015 by Harbour, Hotel Management
     Thank you for your staying at Hotel Harbour and we appriciate your comments.  We are going to effort to make your staying comfortable so that you can enjoy. We are looking foward to meeting you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iwakuni, Japan

Nice Location, Friendly Staff

Posted Aug 2, 2014
Pros: Location
Location: Right next to the Shiori train station, which was convenient for us.
We had a nice stay here. There were a couple of issues: the steps up to the building are steep (and I was on crutches) and we couldn't find a handicapped entrance, although maybe there was one. Staff was very friendly and helpful; especially the lady serving us breakfast. Room was fine, would have been nice if we had wireless--there was free cable but we opted not to go down to the hotel to activate it. The bed was comfortable, room was clean. All in all a good stay!
Comment from Hotel Management
Feb 28, 2015 by Harbour, Hotel Management
   Thank you for your staying at Hotel Harbour Yokosuka and we appriciate your comments. We do not have handicaooed entrance, but if you told us, we could help you. Now, we are improving wireless access to internet. We are looking foward to meeting you again.
1 out of 5
by A verified traveler

Travelers beware! Room cancellation!

Posted Apr 7, 2014
Cons: Better service and awareness on the hotel's behalf of the life of a traveller!
I had made a reservation and PAID in full for my room several weeks in advance. We arrived a day late in the evening of the second night of our reservation. We were not expecting a refund either since we were late due to personal reasons. When we tried to check in we were told they had already given up our room since we had not called prior to that point. We told them the room was already paid for in full and we should not have to do a precheck-in, especially since we were travelers. Needless to say, in a country that is renown for its customer service and politeness, we were never even given an apology and they were quite rude which was a first for us in this country! It was 8 at night and we were left to look for another hotel. I would not recommend this hotel....it seems they are rather greedy in trying make more money on a room that was clearly already taken and paid for. One last note, it was much smaller than it appeared online, dirty as well. Very disappointed.
Comment from Hotel Management
Jan 3, 2015 by Harbour, Hotel Management
Thank you for your comments. We regarded as cancel because you did not call to our hotel for your late avaival. However we are going to consider remedy so that such things will not happen.
3 out of 5
Recommended
for Everyone
by A verified traveler

One night stop.

Posted Oct 16, 2013
Good. Very convenient location. Room was Smaller than expected.
Comment from Hotel Management
Apr 26, 2014 by Harbour, Hotel Management
Thank you for your staying at Hotel Harbour Yokosuka and we appriciate your comments. We get good reputation for its convient location. We are looking foward to meeting you again.
4 out of 5
by A verified traveler from 日本

横須賀軍艦めぐり

Posted Apr 6, 2016
横須賀軍艦めぐりが目的だったので近くてよかったです。スタッフの皆さんの対応は優しかったです。 お部屋の古さも若干ありましたが、 お布団も清潔でよかったです。
4 out of 5
Recommended
for Everyone
by A verified traveler from 한국 korea

역에서 가깝고 조용한 호텔

Posted Jan 9, 2016
시오이리역에서 가깝고 주위가 조용합니다. 근처에 쇼핑몰 영화관이 있고 편의점 약국 도시락가게 식당등이 있습니다. 아침저녁으로는 급행열차도 정차해서 이동하기도 편리합니다.