York County Vacations & Trips from $656

This is my go to hotel for my business trips to Charlotte for years. But after finding out on this trip that there is a "Destination" fee per night, I will need to rethink my future stays . I am saddened by this surprise fee that was never there before in all the years I have stayed at the Westin. I was informed that this fee provides the guest with free attraction passes, a small credit for food at the hotel restaurant, enhanced WI-FI, elite green juice. I don't understand why/how this fee has been implemented as far as the hotel goes there has not been any upgrades to the property. It was a good stay overall, but unfortunately may be my last stay at this hotel. :(

Check in was supposed to be available by 4 pm. We arrived at 630 pm and they said the room wasn’t

The property and staff were nice. However the description stated there was a bar on site and there is not. We were there for a celebration and the amenities that are described are very misleading. We would have chosen a different place. Parking is also $8 a night even though the hotel is in a private parking lot, which was also not mentioned when booking.

Bathroom stopper was not functioning, the bathroom shower water kept filling up the water in the bathtub, it was not working properly and causing water to backup. The check-in was smooth, easy, and the receptionist was very pleasant and easy to work with.