Ratings based on 282 Verified Reviews

2.6 out of 5
44% of guests recommend
2.6 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Terrible Experience

Posted Mar 18, 2018
the first room we checked into the door was open and the beds were unmade and looked like someone just rolled out of them. We had to switch rooms, and when we got into the other room, the TV and phone did not work. The hotel front desk fella was nice enough, but the conditions were terrible. The code for WiFi wasn’t even long enough to function as the password. The cleaning staff tried several times to gain entry into the room at 0800, without even a knock and the door was locked and they kept pushing it open. Will never stay here again.
Comment from Hotel Management
Mar 21, 2018 by Manager, Hotel Management
Thank you for sharing your experience with us. We appreciate the input referring to our staff and wifi . We are always looking for ways to improve upon the guest experience so thank you for sharing.
3 out of 5
by A verified traveler from North Carolina


Posted Mar 3, 2018
I have slept with better pillows. The sheets had a old smell to them. The bathroom had a bracelet on the floor so it makes me wonder if they came through and just picked up the room or cleaned thoroughly.
Comment from Hotel Management
Mar 5, 2018 by Manager, Hotel Management
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our pillows and room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
2 out of 5
by kim

One word filthy

Posted Dec 21, 2017 on Hotels
Was charged two different prices for rooms booked at same time. One room had to be changed because it looked like someone was still staying in it. Next room had last guests stuff still in it. Parents were left to make their own bed after pulling back cover and finding crumbs and stains on sheets. Bathrooms were disgusting and had not been cleaned in some time. Rented 5 rooms and received no discount for doing so.
Comment from Hotel Management
Dec 23, 2017 by Manager, Hotel Management
Thank you for your review and comments regarding our bed and room. Thank you for choosing our hotel. We hope to see you again soon.
2 out of 5
by A verified traveler

Posted Dec 12, 2017
the sheets and bed covering were noticeably unclean.
Comment from Hotel Management
Dec 13, 2017 by Manager, Hotel Management
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our bedding. We appreciate you for sharing your feedback as we continue to improve conveniences of our Hotel for all of our guests.
4 out of 5
by arlene

Posted Dec 3, 2017 on Hotels
Room was clean lots of stores close by Front desk very accommodating.
3 out of 5
by Wendy

Posted Nov 16, 2017 on Hotels
The room was not especially clean (hairs in the bathroom and old, used toiletries left from previous guest). The heat did not work properly but I arrived late and did not want to request a room change since it was not too cold. The area was a little sketchy and I was not aware that the rooms could be accessed from the outside when I booked my stay.
2 out of 5
by Amanda

Posted Nov 2, 2017 on Hotels
The room wasn't vacummed and there was a mess in front of the sink. The sink was cracked and had a hole were water is leaking.
2 out of 5
by A verified traveler

Posted Oct 29, 2017 on Hotels
I was not comfortable staying at all but was too tired to look for other places. The room smelled, the carpet was worn and it seemed like the occupants were full-time residents
3 out of 5
by A verified traveler from NY

check in

Posted Oct 18, 2017
Pros: Location to restuarant and shopping. Easy to get to. WiFi and breakfast.
Cons: The toilet was too low to the floor. Had a hard time getting off.
Location: there are many restuarant and shopping malls nearby.
They had a 3:00 pm check in and we got there at 1:00 and had no trouble getting checking in. We smoke and got a smoking room.
Comment from Hotel Management
Oct 23, 2017 by Manager, Hotel Management
We are very glad that you found no difficulties upon checking in and we are able to provide you an accommodation that suits you. We are all looking forward to your next visit. Warm regards.
3 out of 5
by Shawna

This traveler left a rating score only Posted Oct 9, 2017 on Hotels