Ratings based on 350 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Staffordshire

Hotel is centrally located

Posted Feb 1, 2018
Pros: Park the car on arrival and forget about it until your departure.
Location: Short 5 minute walk to the Minster and “Betty’s Tea Room”, only further 10minutes for either Railway Museum or the Vordic Centre - all worth a visit.
Easy access to hotel from ring road, with own car park. Only 5 minute walk to The Minster.
Comment from Hotel Management
Feb 6, 2018 by Jennifer, Hotel Management
Thank you for your comments. We do hope you visit our hotel in the future
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville Tennessee

nice hotel close to city wall.

Posted Jan 18, 2018
this was a lovely experience at the hotel. The staff was very good and very friendly. Five minute walk inside the city walls. Just couldn’t of been a better location for us. Restaurant looked amazing but we didn’t eat there because of prior plans.
Comment from Hotel Management
Jan 23, 2018 by Jennifer, Hotel Management
Thank you for you comments. We are glad to hear that you have enjoyed your stay and hope you do visit us again when in York.
4 out of 5
Recommended
for Everyone
by A verified traveler from Northallerton

Very nice hotel, close enough to York City centre

Posted Nov 24, 2017
Cons: Some of the requests for coffee could have been met more timely and the bar downstairs could have been manned better.
Location: A few minutes walk from the city centre and at the time we visited the Chritmas Markets had just opened which were very good along with Thors Tipi Bar
Nice hotel close enough to the city centre whilst still being far enough away from the hustle and noise. Comfortable clean rooms, very helpful staff, showed us several choices of rooms for our party. A special Prosecco night whilst staying was wonderful, and the common areas were a lovely touch to enable our group of ladies to enjoy our time there.
4 out of 5
by Amanda

Great location.

Posted Nov 22, 2017 on Hotels
Lovely hotel ,great location would recommend.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2017
Lovely hotel close to York centre. Walking distance to all attractions. Hotel is very clean food lovely and staff excellent. Hotel car park is extra to your stay but quite secure.
Comment from Hotel Management
Nov 20, 2017 by Jennifer, Hotel Management
Thank you for your comments. We are glad to hear you enjoyed your stay at our hotel and hope to see you again in the future
5 out of 5
by A verified traveler

Posted Oct 25, 2017 on Hotels
very nice room: clean, large and we'll decorated, - really enjoyed sitting I'm the lounge worth a drink at the end of the day. my colleague who dropped me off couldn't believe that I paid less than 100 pounds for the room.
Comment from Hotel Management
Nov 9, 2017
Thank you for your comments. We are happy to hear you enjoyed your stay at our hotel and hope to see you again
5 out of 5
by Sarah

Awesome Pet-friendly Hotel!

Posted Oct 25, 2017 on Hotels
What a great pet-friendly hotel! We loved staying here, they made us feel right at home. Lots of goodies in the room for both us and our dog. Even could get him an extra sausage for breakfast! Really accommodating and friendly, helpful staff.
Comment from Hotel Management
Nov 9, 2017
Thank you for your comments. We are glad to hear you had a pleasant stay and the dog had a treat as well. We would love to see you again in the future
4 out of 5
by Sally

Comfortable hotel in great location

Posted Oct 18, 2017 on Hotels
A hotel with a great location, just a 5 minute walk from York Minster. The room was a bit tired but the bed was extremely comfortable and the room was quiet despite being opposite Recption. We ate in the Ivy brasserie and the food and service was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Doncaster

Lovely place to stay

Posted Oct 7, 2017
Pros: Everything
Cons: Nothing I can think of
Location: It's just a 10 minute walk into the centre of York
This is a lovely hotel. Having just spent 2 days at a very large hotel and spa in Yorkshire where the staff's attitude seems to be that customers are always wrong, this hotel made a very welcome change. I have no hesitation recommending it. But do remember to book a space in the car park.