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Pros: Hotel was clean, room was sufficient, in a convenient location. Cons: beds were very uncomfortable - for that reason alone, I would not stay again. Also, the breakfast was lacking. I understand they are sticking with pre-packaged foods, but it was mostly all carbs, and not very good ones at that.
Faith
Stayed 4 nights in Dec 2023
Response from Connie Front Desk Manager on Dec 26, 2023
Most of our guests find our beds comfortable, also we are a budget friendly property, sorry you did not enjoy your stay
8/10 Good
Yusuf
Dec 19, 2023
Liked: Cleanliness, staff & service
Yusuf
Stayed 1 night in Dec 2023
Response from Connie Front Desk Manager on Dec 20, 2023
Thank you for choosing Yorkville Super 8 for your stay, we hope to see you again soon!
Was not a fancy hotel. Kind of dated. But clean, quiet...bed was not terrible, no breakfast to speak of. If your looking for a clean room to lay your head for the night would recommend.
Joel
Stayed 2 nights in Nov 2023
Response from Connie Front Desk Mgr. on Nov 6, 2023
We take pride in offering our guests a clean , quiet and safe place to stay. We do offer a light breakfast, hopefully we have an offering to suit every guest.
10/10 Excellent
Alicia
Oct 30, 2023
Alicia
Stayed 1 night in Sep 2023
Response from Connie Front Desk Mgr. on Nov 6, 2023
We thank you for taking time to rate us so well, we look forward to your return!
6/10 Okay
Jesse
Oct 29, 2023
Liked: Room comfort
Disliked: Cleanliness
Fine for over night stay.
It was an over night stay. Check in was ok front desk could be better when it comes to costumers service in my opinion. Room was fine for a 2 star hotel over night stay. Bed was comfortable. The room was clean except for the vacuuming. I found what seem to be nail clippings on the carpet. Make sure you check out exactly by 11am because 6mins over you’ll have the front desk calling you and asking you to leave.
Jesse
Stayed 1 night in Oct 2023
Response from Connie Front Desk Manager on Oct 30, 2023
I wish you were more specific in what our front desk lacks, please send us an email and let us know how we can improve.
Had an Accessibility room which I requested. Easy in and out of tub. And pulling self up off of toilet. Convenient location for visiting relatives in the area. Only disappointment was the continental breakfast. Coffee, juice, cereal, yogurt, packaged doughnut, and apple.
William
Stayed 2 nights in Oct 2023
Response from Connie Front Desk Manager on Oct 17, 2023
In an effort to keep our rates low we do offer a simple breakfast. We are happy that you found the room convenient for you and we hope to see you again. Thank you
This was our second stay at this motel. First one was earlier this year to visit my Mom who had just been placed in a Memory Care facility. This time was to say goodbye. They made our trip a little less stressful.
Kimberly
Stayed 1 night in Sep 2023
Response from Connie Front Desk Mgr. on Sep 19, 2023
Our hearts go out to you, we are sorry that your visit was for such a sad occasion. Thank you for choosing to stay with us, hope to see you again in happier times.
10/10 Excellent
Joseph
Traveled with family
Sep 17, 2023
Excellent all the way around.
Joseph
Stayed 1 night in Sep 2023
Response from Connie Front Desk Manager on Sep 18, 2023
Thank you for your very kind words, it means a lot to our staff!
My last night, beighbors arguing until wee hours of the morning. But not the hotels fault, just inconsiderste people
Amanda
Stayed 3 nights in Sep 2023
Response from Connie Front Desk Manager on Sep 18, 2023
You should always call the front desk and let us know, we can step in without involving you. Everyone deserves a peaceful night and we apologize for your inconvenience
I didn’t realize there wasn’t an elevator. We would only stay here again if we were on the first floor. Bed was comfortable.
Linda
Stayed 3 nights in Sep 2023
Response from Connie Front Desk Manager on Sep 18, 2023
When stairs are an issue we will happily locate your room on the first floor (if we have advance notice it is easier as sometimes 1st floor rooms are all taken when we learn of the issue). We do list that we have no elevator on our web site, but when you reserve just note that you need first floor.
8/10 Good
Edward
Sep 11, 2023
Liked: Cleanliness, amenities
Rare hotel today that cleans rooms every day
Edward
Stayed 2 nights in Sep 2023
Response from Connie Front Desk Manager on Sep 11, 2023
We go the extra distance to make sure our guests are happy, safe and secure, thank you!
Room was not ready at 3:00 pm check in but was in about 20 minutes. Hotel was pretty simple but very clean and was affordable. Staff friendly and helpful. Stayed here with a concert at the Sandwich Fair, good location.
Kathryn
Stayed 1 night in Sep 2023
Response from Connie Front Desk Manager on Sep 11, 2023
We apologize for making you wait, we were very busy because of the fair, and just a bit behind schedule. We thank you for your understanding and patience.
Response from Connie Front Desk Manager on Aug 28, 2023
Did you report this issue to the desk? Usually the issue is the input setting, which is a simple matter to correct, still we apologize for any problems you may encounter because of this.
6/10 Okay
Alma
Aug 22, 2023
Alma
Stayed 3 nights in Aug 2023
Response from Connie Front Desk Manager on Sep 11, 2023
Thank you for choosing Super 8
2/10 Terrible
Dillon
Aug 20, 2023
Dillon
Stayed 1 night in Aug 2023
Response from Connie Front Desk Manager on Sep 11, 2023
Thank you for staying with us, we wish you had given us some reason why you were not pleased with your stay, hopefully you will give us the chance to do better
Response from Connie Front Desk Manager on May 30, 2023
We truly appreciate your very kind appraisal of our hotel, thank you for choosing to stay with us.
6/10 Okay
Verified traveler
May 29, 2023
Liked: Staff & service
Good place to stay for the money.
For the price, it’s good. Just a smell in the room, food left in the fridge, very little breakfast, and toilet seat was about to fall off. Beyond that it was clean, looks semi updated, and people were friendly.
Verified traveler
Stayed 1 night in May 2023
Response from Connie Front Desk Manager on May 30, 2023
We apologize for not cleaning the fridge out for your stay, give us second chance to do better. Our staff would love to see you again!
10/10 Excellent
Peter
May 26, 2023
Liked: Cleanliness, room comfort
Peter
Stayed 1 night in May 2023
Response from Connie Front Desk Manager on May 26, 2023
Thank you for rating us so highly, we appreciate your business.
Response from Connie Front Desk Mgr. on May 3, 2023
Hello Rebecca, Thank you for staying with us, we appreciate your comment about the cleanliness of our property, we have an excellent staff who truly care about your comfort. Hope to see you again.
6/10 Okay
Verified traveler
Traveled with group
Apr 24, 2023
My stay was fine. It was just my son and I and we needed a place to crash for a sports tournament. It was inexpensive and fit our needs. The breakfast wasn’t much so we went to Wendy’s instead.
Verified traveler
Stayed 1 night in Apr 2023
Response from Connie Frtont Desk on Apr 25, 2023
We are a budget friendly property, with a limited breakfast Thank you for your kind words.