Good value, convenient to the main Village area
Posted Oct 22, 2016 on Hotels
Booked one of their Westin Studio Suites rooms for a 3-day weekend. How does this work? Basically you book the room through Austria Hof, you check in through Austria Hof, and then you drive down the street for a mile to the Westin hotel near the Villages which is where your suite is. Essentially, you're paying Austria Hof's price to stay at the Westin with the only drawback being that you won't get any customer or room service from Westin, which for us was fine. The customer service at Austria Hof was very friendly and accommodating to us. Their continental breakfast was a bit ho-hum (cereal, oatmeal, hard boiled eggs, and toasted waffles) but was sufficient. The room itself was clean, comfortable, and could accommodate the three people in our party with one king bed and one sofa bed. The housekeeping was a little questionable as their bath tub drainage was a bit slow until I personally did some maintenance by cleaning out the hair that was trapped in the bathtub plug, and somehow we had over 10 bottles of lotion but no shampoo or conditioner on hand. The fireplace did not work either, but am guessing maybe it wasn't the time of the year for them to turn it on yet. Other than those bits, the kitchenette in the room was functional, beds were comfortable, room had a good view of the nearby slopes, and cleanliness of the room was there. Overall, was happy with my stay and would book with them again, whether staying at their main facility or at their Westin suite room.
Comment from Hotel Management
Oct 30, 2016 by General Manager, Hotel Management
Thank you for staying with The Austria Hof Lodge.