Top of the mountain
Posted Mar 18, 2017
Tenaya Lodge aims to be a 5* experience, and it is a great place. However, there were a few things they could try harder on. Rooms were a bit basic with tiny fridge and no microwave. Elevator doors are sticky and slow to open. Poor water pressure in shower. Staff alternated between being bored and rushed. Although warm weather, outdoor pool was closed. Despite resort fee, guests not allowed into spa relaxation rooms without booking a treatment. This is a very large hotel and if it is at capacity (boisterous families and kids, dogs, conventions) then the experience of being in the mountains near Yosemte is sort of lost due to the busy crowds. This place would be divine in low season (we chose March but it was spring break.) This hotel could be great for a romantic getaway, but in high season yo may feel outnumbered by noisy groups. Overall, still an excellent hotel.
Comment from Hotel Management
Mar 21, 2017 by Donna M, Hotel Management
Thank you for your comments. I am very sorry for some of the challenges you experienced during your stay. I have forwarded your comments to all the departments mentioned for their review and correction. Thank you again and I hope you will consider a return visit.